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Agent Check-In & Logistics (m/f/d) - Tarragona

Agent Check-In & Logistics (m/f/d) - Tarragona

SIXT
SIXT
Tarragona, SpainOn-siteCompetitiveAdded 3 days agoEntryFixed Term
🇬🇧 English RequiredCustomer serviceVehicle inspectionFleet managementDriving licenseBack officeCommunication

This job was originally posted in Spanish and automatically translated to English.

Job Description

Company description
Job description

Do you have a passion for customer service and are you motivated to provide a high-quality service? At SIXT, you can make the most of your strengths. You will be responsible for ensuring customer satisfaction, managing our vehicle fleet, and carrying out various tasks at the branch and in the parking lot.

Everything you need to know about our vehicles, you will learn with us. Enjoy attractive compensation, flexible working hours, and excellent development opportunities!

YOUR TASKS

  • Customer Experience You will create the best rental experience for our customers, providing them with exceptional service and resolving any questions or matters related to the vehicle.
  • Vehicle Management You will be responsible for moving and delivering cars to our customers, ensuring that each vehicle is in the right place and in perfect condition.
  • Inspection and Registration You will carry out vehicle inspections, checking the bodywork, interior, and accessories. You will check fuel levels and mileage, recording any new damage and taking photos or videos as evidence.
  • Parking Organization You will be in charge of organizing the cars in the parking lot, ensuring an efficient flow and the availability of vehicles.
  • Operational Support You will support operational back-office tasks, including updating the vehicle status in the SIXT database and processing additional charges.
  • Internal Coordination You will notify the cleaning and maintenance team to prepare the cars for the next rental and report any damage in the system.

YOUR PROFILE

  • Talent for customer service You are enthusiastic and enjoy direct contact with customers.
  • Practical experience and communication skills You bring valuable experience in sectors such as services or tourism, you have a service-oriented mindset, and you speak English fluently.
  • Organization and Attention to detail You like to work in a structured way and possess a high capacity for observation.
  • Flexibility You are available to work rotating shifts, including weekends and holidays, and you have a flexible approach to working hours.
  • Driving license You have a valid driving license for driving vehicles.

WHAT WE OFFER

  • Permanent Discontinuous Contract and Stable Project with progression
  • Tailored training You will enjoy personalized training plans and professional development opportunities.
  • Work-life balance You will enjoy a day off for your birthday and additional vacation days for your anniversaries at SIXT.
  • Flexible compensation policy You will have access to a flexible compensation program linked to private health insurance, childcare, and/or restaurant cards.
  • Excellent employee benefits You will get special discounts for your family and friends on SIXT rentals, as well as offers on hotels, Wellhub (Gympass), business schools, and multiple products. You will participate in team-building activities and national and international corporate events.

At SIXT, we use artificial intelligence tools in our selection processes. The first phase of the process is a phone call made by Clara, our AI assistant, designed to offer you an agile and flexible experience from the very first contact. If you cannot take the call at the time, you can propose an alternative schedule to Clara. If you prefer this call to be handled by a person from our team, you can also request it directly when Clara contacts you.

Requirements
Additional information

Who we are:

We are a leading global mobility service provider, with a turnover of 4.00 billion euros and approximately 9,000 employees worldwide. Our ONE mobility platform brings together our SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi and chauffeur services), and SIXT+ (car subscription) products, giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 partner collaborators, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries with 2,000 rental stations. At SIXT, exceptional customer experience and customer service are our top priority. We believe in true entrepreneurship and long-term stability, and we align our business strategy with a forward-looking vision. Start with us and apply now!

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