Synergie is a leading global human resources and staffing firm, operating as part of the French multinational Synergie Group. With a history spanning over five decades, the company provides a comprehensive suite of HR services, including temporary staffing, permanent recruitment, and specialized consultancy across sectors such as logistics, industry, and services.

In Spain, Synergie España maintains a robust presence with a network of more than 40 offices nationwide. They serve as a critical bridge for international professionals and local workers alike, offering a high volume of opportunities in technical, operational, and administrative roles, making them a key player for those looking to enter or navigate the Spanish labor market.

Synergie was founded in 1969 in France by Daniel Augereau. Since its inception, it has expanded across Europe and North America to become the fifth-largest HR services provider in Europe, establishing its Spanish division to support the growing industrial and service sectors in the Iberian Peninsula.

For international professionals

Operates an extensive network of over 40 branches across Spain, providing localized support in nearly every major autonomous community.
Specializes in high-demand sectors like logistics, manufacturing, and hospitality, which frequently offer entry-level opportunities for newcomers.
Acts as an 'Empresa de Trabajo Temporal' (ETT), offering a common and accessible pathway for international workers to secure their first legal employment in Spain.
Provides specialized recruitment services for technical and middle-management roles through dedicated divisions like Synergie Technical.

Customer Service Teleoperator in Alcobendas

Synergie España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

What will help you get off to a good start:
- Communication skills: these will allow you to connect with customers and convey confidence in every interaction.
- Service orientation: this will help you empathize with the user and find the most satisfactory solution.

And you will earn extra points if:
- You have previous experience in telephone support environments: this will give you the necessary agility to handle various situations with ease.
- You are proficient in basic computer tools: this will allow you to record information quickly and without errors. Assertive communication, call management, basic office tools, and conflict resolution. customer service

Benefits

✅ Professional stability: a solid project where you can develop your career.
✅ Collaborative environment: you will work with a motivating team that will support your integration.
✅ Strategic location: accessible workplace in Alcobendas.

If you are passionate about dealing with people and want to take a professional leap, apply now!

Job Description

If you enjoy helping others and have great communication skills, we offer you a space where your ability to communicate is the primary tool for generating satisfaction.

Your mission will be to turn every call into a positive experience, resolving doubts and managing requests with efficiency and a personal touch.

- You will handle incoming calls, providing quick and effective solutions to users.
- You will manage incidents and inquiries, ensuring that each person receives the appropriate response.
- You will record activity in the system to maintain an accurate history and optimize the service.
- You will collaborate with your team to improve support processes and raise the quality of service.