TheWhiteam is a Spanish IT services and consultancy firm specializing in digital transformation, SAP solutions, and cybersecurity. The company provides a wide range of technology services, including software development, cloud infrastructure management, and business intelligence for both private sector clients and large public institutions. With a strong focus on technical excellence, they support organizations through complex migrations and the implementation of modern enterprise architectures.

In Spain, TheWhiteam maintains a significant presence with offices in Madrid, Barcelona, and Bilbao, while offering extensive remote work opportunities for professionals across the country. The company is particularly relevant for international professionals due to its frequent collaboration with European Union agencies and international organizations, often requiring English-speaking talent for high-impact projects. Their culture emphasizes technical growth and provides exposure to diverse environments, from banking and manufacturing to public sector governance.

Founded in Spain, TheWhiteam has grown into a specialized IT consultancy known for its technical depth in SAP and enterprise systems. It has established itself as a reliable partner for both Spanish corporations and European public organizations.

For international professionals

Frequently recruits for projects involving European Union institutions and agencies like Frontex and the European Commission.
Offers a high volume of 100% remote positions for candidates residing anywhere in Spain.
Strong focus on SAP consulting, making it a key employer for international SAP specialists in the Spanish market.
Provides opportunities for international mobility, including 'near-site' roles in locations like Warsaw and Brussels.
Works with a diverse range of international clients in the banking, manufacturing, and public sectors.

Senior Systems Technician – Oracle / ITIL – 100% Remote (Spain)

TheWhiteam

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At The Whiteam Consulting, we are looking for a Senior Systems Technician with experience in Oracle environments to join a stable, high-criticality project in a 100% remote modality from Spain.

The selected person will work on the management and operation of production environments, participating in advanced support, resolution of critical incidents, and continuous improvement of the infrastructure.

The role requires experience in IT operations, knowledge of database tools, and the ability to work in 24x7 environments with shift rotations.

Responsibilities

Management of incidents, requests, and changes in production environments.
Technical support for L2 operations in distributed environments.
Administration and support of Oracle databases.
Use of management and monitoring tools:
- Guardium
- Redis
- Topaz
Management of:
- Configuration
- Availability
- Capacity
- Service continuity
- Security
Analysis and resolution of complex incidents in critical environments.
Participation in technological evolution projects.
Collaboration in:
- Architecture design
- Technological strategy
- Technological monitoring
Clear technical communication within 24x7 operation environments.

Requirements

Minimum of 5 years of experience as a Systems Technician.
Education:
- Technical Degree in Computer Science or similar.
Solid knowledge in:
- Oracle databases
- DB Tools:
  - Guardium
  - Redis
  - Topaz
Knowledge of:
- ITIL
- Operation in distributed environments
Experience in:
- L2 support in critical environments
- Resolution of production incidents
Analytical capacity and orientation toward continuous improvement.
Good level of technical communication.
High level of English (international environment).

Desired/Valued

Knowledge of SAP HANA.
Experience in high-availability environments.
Experience in 24x7 operations.
Knowledge in system performance optimization.

Conditions

Modality: 100% remote from Spain.
Reference location: Bizkaia.
Salary: 30,000 € Gross Annual Salary (SBA).
Schedule:
- 24x7 remote support with shift rotations

Company

Being part of THEWHITEAM means collaborating with a company made up of professionals with extensive experience in technological consulting.

We firmly believe that companies and clients set the path to follow in the sector, but it is people who build it. We consider it of vital importance that our organization is based on our best asset and value-added brand, which is our human team.

Benefits

Furthermore, here is a brief summary of the company policies so you can get to know us a bit better:

• Our collective agreement is that of Consulting and Market Research firms

• We have 23 days of vacation per year

• We have 14 payments, 12 monthly and two extras (June and December)

• As flexible compensation, we can request childcare vouchers and also medical + dental insurance.

View original advert (Spanish)

Descripción del puesto

En The Whiteam Consulting estamos buscando un/a Técnico/a de Sistemas Senior con experiencia en entornos Oracle, para incorporarse a un proyecto estable de alta criticidad en modalidad 100% remota desde España.

La persona seleccionada trabajará en la gestión y operación de entornos productivos, participando en soporte avanzado, resolución de incidencias críticas y mejora continua de la infraestructura.

El rol requiere experiencia en operaciones IT, conocimiento de herramientas de base de datos y capacidad de trabajo en entornos 24x7 con turnicidad.

Responsabilidades

Gestión de incidencias, peticiones y cambios en entornos productivos.
Soporte técnico en operaciones L2 en entornos distribuidos.
Administración y soporte de bases de datos Oracle.
Uso de herramientas de gestión y monitorización:
- Guardium
- Redis
- Topaz
Gestión de:
- Configuración
- Disponibilidad
- Capacidad
- Continuidad del servicio
- Seguridad
Análisis y resolución de incidencias complejas en entornos críticos.
Participación en proyectos de evolución tecnológica.
Colaboración en:
- Diseño de arquitectura
- Estrategia tecnológica
- Vigilancia tecnológica
Comunicación técnica clara dentro de entornos de operación 24x7.

Requisitos

Experiencia mínima de 5 años como Técnico/a de Sistemas.
Formación:
- Ingeniería Técnica en Informática o similar.
Conocimientos sólidos en:
- Bases de datos Oracle
- Herramientas DB:
  - Guardium
  - Redis
  - Topaz
Conocimientos en:
- ITIL
- Operación en entornos distribuidos
Experiencia en:
- Soporte L2 en entornos críticos
- Resolución de incidencias en producción
Capacidad analítica y orientación a mejora continua.
Buen nivel de comunicación técnica.
Inglés alto (entorno internacional).

Se valorará

Conocimientos en SAP HANA.
Experiencia en entornos de alta disponibilidad.
Experiencia en operaciones 24x7.
Conocimientos en optimización de rendimiento de sistemas.

Condiciones

Modalidad: 100% remoto desde España.
Ubicación referencia: Bizkaia.
Salario: 30.000 € SBA.
Horario:
- Soporte remoto 24x7 con turnicidad

Compañía

Formar parte de THEWHITEAM es colaborar con una empresa formada por profesionales con una dilatada experiencia en consultoría tecnológica.

Creemos firmemente que las empresas y clientes marcan el camino a seguir en el sector, pero éste lo construyen las personas. Consideramos de vital importancia que nuestra organización se fundamente en nuestro mejor activo y marca de valor añadido que es nuestro equipo humano.

Beneficios

Por otra parte, te dejo también un pequeño resumen de políticas de la compañía para que nos vayas conociendo un poco mejor:

• Nuestro convenio es el de Consultoras y estudios de mercado

• Tenemos 23 días de vacaciones al año