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IT&Data - Product Analyst HCP CRM

Presencial en Barcelona·Jornada completa·Añadida ayer (comprobada el 12 oct)

Danone

26 ofertas abiertas

Resumen

Modalidad
Presencial, Barcelona
Contrato
Jornada completa
Experiencia
2+ años

Habilidades

Se valora

Requisitos

Qué buscan

  • 2-3 years' experience in CRM/SFA, preferably in Life Science/Pharma is a MUST

Se valorará

  • Experience with Salesforce.com-based solutions is a plus.
  • Basic experience with analytics, BI tools, or data visualization is beneficial.
  • Experience working in cross‑functional projects or product environments.

El puesto

In this role as IT&Data - Product Analyst HCP CRM, you’ll support the design, deployment, and continuous improvement of Global CRM (Customer Relationship Management) and SFA (Sales Force Automation) solutions in the Healthcare/Medical area, ensuring strong data quality, user adoption, and alignment with business needs.

Qué harás

  • Support the Product Owner in defining product roadmap items and preparing backlog documentation.
  • Gather and consolidate requirements from CBUs and regions; validate them through workshops or interviews.
  • Translate business needs into user stories, process flows, and basic functional documentation.
  • Help check and validate delivered features using acceptance criteria (UAT preparation and execution).
  • Prepare training materials and support the Learning & Development team in delivering training sessions.
  • Assist in maintaining platform governance, documentation, and compliance processes.
  • Track system performance metrics, adoption rates, and user feedback; highlight improvement opportunities.
  • Conduct initial investigations of issues, support troubleshooting efforts, and coordinate resolution with technical teams.
  • Support change management actions across regions to build CRM culture and drive consistent adoption.
  • Stay updated on market trends and HCP CRM best practices; share insights with the product team.

At Danone, you will work to make a vision a reality: “One Planet, One Health” and it doesn’t matter what position you are in to impact it. Here you will have space to create, to undertake, to grow and above all to be yourself, thanks to our culture of Inclusive Diversity, where we are clear that “our differences are what make the difference”. You will work with agile methodologies, in high performance teams where you will learn, influence and contribute to achieve specific objectives and thus grow with the company. We want you to come and see for yourself, but if you want more information before,

And what’s next?
If you have come this far you will have already convinced yourself... Apply!
"At Danone we are 100% committed to guaranteeing bias-free selection processes and equal opportunities. For this we have trained all the people who participate in them. Because to work with us, what matters to us is what you can contribute and nothing else"

Cómo trabajarás

We are looking for catalyst for change. We ensure you work with great products and technologies in an international environment, learning from experts and experienced managers.

Managerial competencies and personal skills needed

  • Strong analytical and problem‑solving skills.
  • Ability to collaborate and communicate clearly with diverse stakeholders.
  • Ability to organize work, manage multiple tasks, and maintain attention to detail.

Sobre Danone

Danone es una empresa mundial de alimentos y bebidas con más de 100 años de historia, que opera en más de 120 países. Su cartera incluye productos lácteos y de origen vegetal esenciales (como Actimel y Alpro), aguas (como Evian) y nutrición especializada (incluyendo Almirón y Souvenaid). La empresa está comprometida con la salud a través de la alimentación, la sostenibilidad y la innovación, con una fuerte presencia en España, donde cuenta con múltiples instalaciones de producción y oficinas.

Sector
Alimentación y bebidas
Fundación
1919
Plantilla
100,000+
Sede
París, Francia
En España
Madrid, Barcelona, Tres Cantos

Datos prácticos

  • Danone tiene una presencia significativa en España, con oficinas y centros de producción en ciudades como Madrid, Barcelona y Tres Cantos, ofreciendo oportunidades en fabricación, logística y funciones corporativas.
  • La empresa ofrece prácticas y programas para el inicio de la carrera profesional en España, incluyendo roles en TI, datos, marketing y operaciones, lo que puede ser un buen punto de entrada para profesionales internacionales.
  • Las operaciones españolas de Danone forman parte de una red global, lo que proporciona potencial de movilidad internacional y crecimiento profesional en sus muchos países.
  • La empresa hace hincapié en una cultura de salud, sostenibilidad e innovación, lo que puede resultar atractivo para profesionales que buscan un trabajo con propósito.
  • Los conocimientos del idioma español suelen ser beneficiosos para los puestos en España, pero la naturaleza global de la empresa también puede ofrecer oportunidades en inglés.

En sus propias palabras

Sobre la empresa y el equipo

At Danone, we believe that every time we eat or drink, we vote for the world we want. As a leading food and beverage company, we make healthy, sustainably produced foods and beverages that nourish people’s lives. As the largest Certified B Corporation® in the world, we are committed to redefining success in business to ensure that through our brands we create real benefits for people, our communities, and the planet.

In IT & Data, we inspire and empower Danone through the world of tech and data. Behind our brands there is always technology pushing them forward. Danone has broadcasted its willingness to become a Data driven and AI enabled company. That's why we use advanced and innovative IT solutions which are implemented in all Danone units around the world.

We are looking for catalyst for change. We ensure you work with great products and technologies in an international environment, learning from experts and experienced managers.

We are looking for catalyst for change. We ensure you work with great products and technologies in an international environment, learning from experts and experienced managers.

We are looking for catalyst for change. We ensure you work with great products and technologies in an international environment, learning from experts and experienced managers.

We are looking for catalyst for change. We ensure you work with great products and technologies in an international environment, learning from experts and experienced managers.

We are looking for catalyst for change. We ensure you work with great products and technologies in an international environment, learning from experts and experienced managers.

We are looking for catalyst for change. We ensure you work with great products and technologies in an international environment, learning from experts and experienced managers.

Dedicated to bringing health through food to as many people as possible, we are a leading global food & beverage company built on four businesses: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition and Medical Nutrition.

About Us

Información adicional

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" state="Cataluña" brand="Danone Company" key="it-data-product-analyst-hcp-crm-25824-en-us"> At Danone, we believe that every time we eat or drink, we vote for the world we want. As a leading food and beverage company, we make healthy, sustainably produced foods and beverages that nourish people’s lives. As the largest Certified B Corporation® in the world, we are committed to redefining success in business to ensure that through our brands we create real benefits for people, our communities, and the planet.

" state="Cataluña" brand="Danone Company" key="it-data-product-analyst-hcp-crm-25824-en-us">

" state="Cataluña" brand="Danone Company" key="it-data-product-analyst-hcp-crm-25824-en-us">

" state="Cataluña" brand="Danone Company" key="it-data-product-analyst-hcp-crm-25824-en-us">

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