Food & Beverage Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Grupo Anjoca. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Main Responsibilities

• Manage the daily operations of the hotel's restaurants and bars.
• Ensure that service strictly complies with Sheraton brand guidelines and Marriott standards.
• Supervise and enforce international food safety and hygiene protocols (HACCP).
• Evaluate guest feedback on internal and external platforms, implementing immediate action plans to correct service deficiencies.
• Collaborate with the Food and Beverage management team to identify problem areas and develop strategies to improve departmental performance.
• Develop, implement and monitor the annual budget, monthly forecasts and departmental costs.
• Monitor actual and projected departmental sales to ensure that revenue targets are met or exceeded and that opportunities are identified and addressed.
• Control labour cost ratios and inventory levels.
• Manage and adjust departmental labour costs according to seasonal fluctuations in occupancy.
• Design strategies to increase the average spend per guest.
• Lead, motivate and develop the team of middle managers.
• Ensure an excellent working environment aligned with Sheraton's philosophy.
• Supervise the proper planning of shifts, team organisation and operational coverage according to departmental needs.
• Coordinate with the Events and Sales teams the planning, setup and execution of large-scale banquets, weddings and corporate events.

Required Profile

• Proven track record of at least 2 years in F&B Director roles at 5-star or luxury holiday resorts, preferably within international hotel chains.
• Proven experience in managing multiple concurrent food and beverage outlets and overseeing the operations of banquets/events with a high volume of guests.
• Higher education degree and/or a specialised Master's degree in Food and Beverage Management.
• Valid official certification in food hygiene and safety audits. Advanced training in health regulations specific to the tourism sector in the Canary Islands will be highly valued.
• Advanced proficiency in management tools.
• Experience with corporate inventory management, purchasing and storeroom systems.
• Familiarity with the Opera PMS system and analytical tools for online reputation and service quality monitoring.
• Proven ability to lead, motivate and develop teams of more than 60 employees, promoting talent retention and an excellent working environment.
• Bilingual or professional proficiency in Spanish and English; knowledge of other languages will be considered an advantage.
• Valid work permit for Spain.

This company is an equal opportunity employer.

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