Accenture is a leading global professional services company that provides a vast range of services in strategy, consulting, technology, and operations. With a workforce of over 700,000 people serving clients in more than 120 countries, it is a powerhouse in digital transformation, cloud services, and cybersecurity. The company is recognized for its massive scale and its ability to integrate business and technology to drive value for the world's largest organizations.

In Spain, Accenture is one of the largest private employers in the professional services sector, maintaining a significant presence across several regions including Madrid, Barcelona, and Málaga. The company is highly attractive to international professionals due to its diverse project portfolio, multicultural teams, and structured career development paths. It frequently recruits for specialized roles in Industry X, Salesforce, and cloud engineering, often serving as a major entry point for foreign talent into the Spanish corporate landscape.

Originally the consulting arm of Arthur Andersen, the firm became independent in 1989 as Andersen Consulting. It officially rebranded to Accenture in 2001 and has since grown into a global leader through organic growth and hundreds of strategic acquisitions.

Business Analyst - Digital Transformation / Process Digitization (Bilbao)

Accenture

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Accenture Song is the place where experiences are designed to help improve people's lives. We reimagine industries, products, and services. If you believe that our clients will only gain relevance through technology and digitalization, your place is with us.

We work with the leading platforms and partners in the market to drive our clients' businesses through digitalization, AI, and data. If you want to be part of a Great Place To Work® and be part of a team of more than 801,000 professionals worldwide, keep reading.

We are looking for a Business Analyst to participate in digital transformation and process digitization projects, acting as a business partner for the business areas.

The role will play a key part in supporting projects by working with both business and technology, helping to define, prioritize, and implement digital solutions that generate real impact.

Projects may include, among others, the implementation of platforms, the evolution of existing solutions, or the digitization of end-to-end processes (CRM, Marketing Automation, or other digital solutions).

Responsibilities:

Support the gathering and analysis of business needs together with stakeholders.
Collaborate in the preparation of basic functional documentation (requirements, use cases, processes).
Participate in projects for the implementation of digital solutions or process digitization.
Assist in the analysis and modeling of business processes (AS-IS / TO-BE).
Provide support in functional testing activities (UAT) and solution validation.
Collaborate in the preparation of support materials and training for users.
Accompany the team in project monitoring and basic coordination tasks.
Progressively learn to act as a liaison between business and technology.

Required Experience and Knowledge:

1-2 years of experience in similar roles (consulting field)
Interest in digital transformation and process improvement projects.
Ability to understand business processes and translate them into simple functional requirements.
Basic knowledge of the digital solutions ecosystem will be valued; experience in CRM, Marketing Automation, or other platforms
Good command of office tools (Excel, PowerPoint, documentation).
English B2

Key Competencies:

Proactive attitude and eagerness to learn.
Analytical capacity and attention to detail.
Good communication and teamwork skills.
Business orientation and problem-solving skills.
Ability to receive feedback and evolve quickly.

BENEFITS

At Accenture, a company recognized as a Great Place To Work®, we bet on a hybrid work model that, thanks to technology and our facilities, allows us to maintain the essential human connection to work with our teams and clients. A connection that allows us to maintain our culture of inclusion and diversity and be, according to Refinitiv, the most diverse company in the world.
Additionally, we offer other benefits such as:

Health, Life, and accident insurance
Medical service and wellness programs
Flexible remuneration program and stock purchase
Flexibility programs (hours, days off, vacations...)
Individualized training itinerary
Sustainability programs and Accenture Foundation
Employee diversity network
Other benefits: Bankinter Office with special conditions and profit sharing

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against for their differences. All employment decisions will be made regardless of age, race, creed, color, religion, sex, national origin, ancestry, disability, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship, or any other criteria protected by applicable law. Our rich diversity makes us more innovative, competitive, and creative, which helps us better serve our clients and communities.

View original advert (Spanish)

Accenture Song es el lugar donde se diseñan experiencias que ayudan a mejorar la vida de las personas. Reimaginamos las industrias, productos y servicios. Si crees que nuestros clientes solo ganarán relevancia a través de la tecnología y la digitalización, tu lugar está con nosotros.

Trabajamos con las plataformas y los partners líderes en el mercado para impulsar los negocios de nuestros clientes a través de la digitalización, la IA y los datos. Si quieres formar parte de un Great Place To Work® y formar parte de un equipo de más de 801.000 profesionales en todo el mundo, sigue leyendo.

Buscamos un/a Business Analyst para participar en proyectos de transformación digital y digitalización de procesos, actuando como business partner de las áreas de negocio.

El rol tendrá un papel clave el apoyo en proyectos trabajando tanto con negocio como con tecnología, ayudando a definir, priorizar y aterrizar soluciones digitales que generen impacto real.

Los proyectos pueden incluir, entre otros, implantación de plataformas, evolución de soluciones existentes o digitalización de procesos end‑to‑end (CRM, Marketing Automation u otras soluciones digitales).

Funciones:

Apoyar en la recogida y análisis de necesidades de negocio junto a stakeholders.
Colaborar en la elaboración de documentación funcional básica (requisitos, casos de uso, procesos).
Participar en proyectos de implantación de soluciones digitales o digitalización de procesos.
Ayudar en el análisis y modelado de procesos de negocio (AS‑IS / TO‑BE).
Dar soporte en actividades de pruebas funcionales (UAT) y validación de soluciones.
Colaborar en la preparación de materiales de soporte y formación para usuarios.
Acompañar al equipo en el seguimiento del proyecto y en tareas de coordinación básicas.
Aprender progresivamente a actuar como enlace entre negocio y tecnología.

Experiencia y conocimientos requeridos:

1-2 años de experiencia en roles similares (ámbito consultoría)
Interés por proyectos de transformación digital y mejora de procesos.
Capacidad para entender procesos de negocio y traducirlos en requerimientos funcionales sencillos.
Se valorará conocimientos básicos del ecosistema de soluciones digitales; experiencia en CRM, Marketing Automation u otras plataformas
Buen manejo de herramientas ofimáticas (Excel, PowerPoint, documentación).
Inglés B2

Competencias clave:

Actitud proactiva y ganas de aprender.
Capacidad analítica y atención al detalle.
Buenas habilidades de comunicación y trabajo en equipo.
Orientación a negocio y a resolución de problemas.
Capacidad para recibir feedback y evolucionar rápidamente.

BENEFICIOS

En Accenture, compañía reconocida como Great Place To Work®, apostamos por un modelo de híbrido de trabajo que, gracias a la tecnología y a nuestras instalaciones, nos permiten mantener la conexión humana esencial para trabajar con nuestros equipos y clientes. Una conexión que nos permite mantener nuestra cultura de inclusión y diversidad y ser, según Refinitiv, la empresa más diversa del mundo.
Además, te ofrecemos otros beneficios como:

Seguro médico, de Vida y accidentes
Servicio médico y programas de bienestar
Programa de retribución flexible y compra de acciones
Programas de flexibilidad (horaria, de días libres, vacaciones...)
Itinerario formativo individualizado
Programas de sostenibilidad y Fundación Accenture
Red de empleados por la diversidad
Otros beneficios: Oficina Bankinter con condiciones especiales y reparto de beneficios

About Accenture

Visit us atwww.accenture.com

Declaración de igualdad de oportunidades en el empleo

Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.