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IT Operations Engineer / Monitoring / NOC

Accenture
Accenture
Sevilla, SpainOn-siteCompetitiveAdded 9 days agoMid · 1+ yearsPermanentRemote: Hybrid🇪🇸Spanish: Native
Hybrid🇬🇧 English Required🇪🇸 Translated from SpanishSevilla, bluenet

This job was originally posted in Spanish and automatically translated to English.

Job Description

Accenture, recognized as a Great Place To Work®, is a leading global professional services company that helps the world's leading businesses, public administrations, and other organizations develop their digital core, optimize their operations, accelerate revenue growth, and improve services for citizens, creating tangible value at speed and scale.
We are looking for a technical profile oriented toward IT/NOC operations in critical environments, with experience in monitoring, incident management, and the operation of Linux, Windows, and VMware infrastructures.
The position is based in Seville under a hybrid work model, working some days from home and others in the office, where you can create interesting synergies with the rest of your team.
It is essential to reside in Spain and have a work permit for Spain.
Functions:
  • Monitor IT platforms using tools such as Zabbix, Nagios, Prometheus, and Grafana, ensuring early detection of incidents
  • Manage logs with ELK Stack (Elasticsearch, Logstash, Kibana) for event analysis and troubleshooting
  • Operate production environments on RHEL 7/8/9, Windows Server, and VMware ESXi (clusters and VMs)
  • Automate alerts and operational tasks through scripting in Python and Bash
Responsibilities:
  • Manage incidents under ITIL frameworks in 24×7 services using ITSM tools such as ServiceNow, Remedy, or GLPI
  • Analyze and resolve incidents in VMware virtualized infrastructures, identifying root causes and applying corrective actions
  • Execute operations on Oracle 19c, MySQL, and MariaDB databases oriented toward diagnosis and support
  • Maintain and improve operational procedures, runbooks, and technical documentation to standardize operations
  • Collaborate in the operation of high-criticality environments, ensuring availability and SLA compliance
Essential Requirements:
  • Minimum 2 years of experience in IT operations, NOC, or production support environments
  • Minimum 2 years of experience in incident management under ITIL methodology in 24×7 services
  • Minimum 2 years of experience with monitoring tools such as Zabbix, Nagios, Prometheus, or Grafana
  • Minimum 2 years of experience in the operation of Linux (RHEL 7/8/9) or Windows Server systems
  • Minimum 1 year of experience working with VMware ESXi environments in operations
  • Minimum 1 year of experience in log management with ELK Stack (Elasticsearch, Logstash, Kibana)
  • Minimum 1 year of experience in scripting with Python or Bash
  • Experience in writing operational procedures and technical runbooks
  • RHCSA Certification - Red Hat Certified System Administrator
  • VMware VCP-DCV Certification - Certified Professional
  • Microsoft Azure Fundamentals AZ-900 Certification
  • ITIL Foundation v4 Certification
Desirable Requirements:
  • Zabbix Certified Specialist Certification
  • Elastic Certified Analyst Certification
  • MCTS Windows Server Certification
  • Minimum 1 year of experience in Public Administration environments
  • Minimum 1 year of experience in the operation of Oracle, MySQL, or MariaDB databases
Knowledge and experience in the use of generative artificial intelligence and AI tools applied to the workplace are required, in line with Accenture's commitment to the responsible and effective use of AI.
At Accenture, a company recognized as a Great Place To Work®, we advocate for a hybrid work model that, thanks to technology and our facilities, allows us to maintain the human connection essential for working with our teams and clients. A connection that allows us to maintain our culture of inclusion and diversity and be, according to Refinitiv, the most diverse company in the world.
Additionally, we offer other benefits such as:
  • Medical, Life, and accident insurance
  • Medical service and wellness programs
  • Flexible remuneration program and stock purchase plan
  • Flexibility programs (hours, days off, vacations...)
  • Individualized training itinerary
  • Sustainability programs and Accenture Foundation
  • Employee diversity network
  • Other benefits: Bankinter Office with special conditions and profit sharing

.

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against for their differences. All employment decisions will be made regardless of age, race, creed, color, religion, sex, national origin, ancestry, disability, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship, or any other criteria protected by applicable law. Our rich diversity makes us more innovative, competitive, and creative, which helps us better serve our clients and communities.

View original advert (Spanish)
Accenture, reconocida como Great Place To Work®, una compañía líder mundial en servicios profesionales que ayuda a las principales empresas, administraciones públicas y otras organizaciones del mundo a desarrollar su core digital, optimizar sus operaciones, acelerar el crecimiento de sus ingresos y mejorar los servicios para los ciudadanos, creando valor tangible a velocidad y escala.
Buscamos un perfil técnico orientado a operaciones IT/NOC en entornos críticos, con experiencia en monitorización, gestión de incidencias y operación de infraestructuras Linux, Windows y VMware.
El puesto se desempeña en Sevilla en un modelo de trabajo híbrido realizando algunos días desde tu casa y otros en la oficina donde podrás crear interesantes sinergias con el resto de tu equipo.
Es imprescindible residir en España y tener permiso laboral en España.
Funciones:
  • Monitorizar plataformas IT mediante herramientas como Zabbix, Nagios, Prometheus y Grafana, asegurando la detección temprana de incidencias
  • Gestionar logs con ELK Stack (Elasticsearch, Logstash, Kibana) para análisis de eventos y troubleshooting
  • Operar entornos productivos sobre RHEL 7/8/9, Windows Server y VMware ESXi (clústeres y VMs)
  • Automatizar alertas y tareas operativas mediante scripting en Python y Bash
Responsabilidades:
  • Gestionar incidencias bajo marcos ITIL en servicios 24×7 utilizando herramientas ITSM como ServiceNow, Remedy o GLPI
  • Analizar y resolver incidencias en infraestructuras virtualizadas VMware, identificando causas raíz y aplicando acciones correctivas
  • Ejecutar operaciones sobre bases de datos Oracle 19c, MySQL y MariaDB orientadas a diagnóstico y soporte
  • Mantener y mejorar procedimientos operativos, runbooks y documentación técnica para estandarizar la operación
  • Colaborar en la operación de entornos de alta criticidad, asegurando disponibilidad y cumplimiento de SLA
Requisitos imprescindibles:
  • Mínimo 2 años de experiencia en operaciones IT, NOC o entornos de soporte en producción
  • Mínimo 2 años de experiencia en gestión de incidencias bajo metodología ITIL en servicios 24×7
  • Mínimo 2 años de experiencia con herramientas de monitorización como Zabbix, Nagios, Prometheus o Grafana
  • Mínimo 2 años de experiencia en operación de sistemas Linux (RHEL 7/8/9) o Windows Server
  • Mínimo 1 año de experiencia trabajando con entornos VMware ESXi en operaciones
  • Mínimo 1 año de experiencia en gestión de logs con ELK Stack (Elasticsearch, Logstash, Kibana)
  • Mínimo 1 año de experiencia en scripting con Python o Bash
  • Experiencia en redacción de procedimientos operativos y runbooks técnicos
  • Certificación RHCSA - Red Hat Certified System Administrator
  • Certificación VMware VCP-DCV - Certified Professional
  • Certificación Microsoft Azure Fundamentals AZ-900
  • Certificación ITIL Foundation v4
Requisitos valorables:
  • Certificación Zabbix Certified Specialist
  • Certificación Elastic Certified Analyst
  • Certificación MCTS Windows Server
  • Mínimo 1 año de experiencia en entornos de Administración Pública
  • Mínimo 1 año de experiencia en operación de bases de datos Oracle, MySQL o MariaDB
Se requiere conocimientos y experiencia en el uso de inteligencia artificial generativa y herramientas de IA aplicadas al puesto de trabajo, en línea con la apuesta de Accenture por un uso responsable y efectivo de la IA.
En Accenture, compañía reconocida como Great Place To Work®, apostamos por un modelo híbrido de trabajo que, gracias a la tecnología y a nuestras instalaciones, nos permiten mantener la conexión humana esencial para trabajar con nuestros equipos y clientes. Una conexión que nos permite mantener nuestra cultura de inclusión y diversidad y ser, según Refinitiv, la empresa más diversa del mundo.
Además, te ofrecemos otros beneficios como:
  • Seguro médico, de Vida y accidentes
  • Servicio médico y programas de bienestar
  • Programa de retribución flexible y compra de acciones
  • Programas de flexibilidad (horaria, de días libres, vacaciones...)
  • Itinerario formativo individualizado
  • Programas de sostenibilidad y Fundación Accenture
  • Red de empleados por la diversidad
  • Otros beneficios: Oficina Bankinter con condiciones especiales y reparto de beneficios

.

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Declaración de igualdad de oportunidades en el empleo

Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.

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