Customer Service Administrative Assistant (TEMPORARY)
Adecco España·Barcelona, Spain
What they offer
€11 an hour
Gross, as stated in the ad.
Fixed-term contract
Full-time hours.
What they ask for
Have the right to work in Spain
Adecco España doesn't mention sponsorship in the ad.
Work on-site in Barcelona
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Are you passionate about working with people and looking for an opportunity at a leading company? This could be your next professional opportunity!
What you'll do
- In-person customer and policyholder service.
- Managing contacts through different channels: in-person, web, email, and phone.
- Processing authorizations for medical tests, rehabilitation, hospital admissions, and surgical procedures.
- Managing incidents, complaints, document duplicates, and cards.
- Recording and tracking information using office software tools, especially Excel.
- Coordinating with commercial offices to resolve inquiries and administrative tasks.
- Contacting healthcare providers to manage authorizations and transfers between hospitals.
What you'll get
What do we offer?
Joining a prestigious multinational, a leader in its sector.
Flexible schedule: Monday to Thursday with start times between 8:00 and 9:00 AM and end times between 5:00 and 6:00 PM.
Fridays with a continuous schedule from 8:00 AM to 3:00 PM.
Compensation: €11.07/hour + €11.30 daily meal allowance for each split shift worked.
Integration into a dynamic, professional, and collaborative environment.
Opportunity to gain experience and develop your career within an internationally renowned company.
Requirements
-Native Catalan and Spanish
-Previous experience in customer service, administrative management, or incident processing.
-Proficiency in Catalan and Spanish is essential (spoken and written).
-Experience in the healthcare, insurance, or services sector is a plus.
-Good command of office software tools, especially Excel, email, and management applications.
-Ability to manage different tasks simultaneously in an organized manner.
-Communication skills, customer orientation, and incident resolution.
-Proactive, empathetic, responsible person with teamwork skills.
-Availability for immediate start.
Additional information
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
About the role
¿Te apasiona el trato con las personas y buscas una oportunidad en una compañía líder? ¡Esta puede ser tu próxima oportunidad profesional!
What you'll do
- Atención presencial a clientes y asegurados.
- Gestión de contactos a través de diferentes canales: presencial, web, correo electrónico y telefónico.
- Tramitación de autorizaciones de pruebas médicos/as, rehabilitaciones, ingresos hospitalarios e intervenciones quirúrgicas.
- Gestión de incidencias, reclamaciones, duplicados de documentación y tarjetas.
- Registro y seguimiento de información mediante herramientas ofimáticas, especialmente Excel.
- Coordinación con oficinas comerciales para la resolución de consultas y gestiones administrativas.
- Contacto con proveedores/as sanitarios/as para la gestión de autorizaciones y traslados entre centros hospitalarios.
What you'll get
¿Qué ofrecemos?
Incorporación a una multinacional de reconocido prestigio, líder en su sector.
Horario flexible: Lunes a jueves con entrada entre las 08:00 y las 09:00h y salida entre las 17:00 y las 18:00h.
Viernes intensivo de 08:00 a 15:00h.
Retribución: 11,07 €/hora + 11,30 € diarios de ayuda comida por cada jornada partida realizada.
Integración en un entorno dinámico, profesional y colaborativo.
Oportunidad de adquirir experiencia y desarrollar tu carrera dentro de una compañía referente a nivel internacional.
Requisitos
-Catalán y castellano nativo
-Experiencia previa en atención al cliente, gestión administrativo/a o tramitación de incidencias.
-Imprescindible dominio de catalán y castellano (hablado y escrito).
-Valorable experiencia en el sector sanitario, asegurador o servicios.
-Buen manejo de herramientas ofimáticas, especialmente Excel, correo electrónico y aplicaciones de gestión.
-Capacidad para gestionar diferentes tareas de forma simultánea y organizada.
-Habilidades de comunicación, orientación al cliente y resolución de incidencias.
-Persona proactiva, empática, responsable y con capacidad de trabajo en equipo.
-Disponibilidad de incorporación inmediata.
Additional information
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Adecco España
Staffing
Adecco España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.