Allianz is a global leader in insurance and asset management, serving over 122 million customers in more than 70 countries. As one of the world's largest financial services providers, the company operates across diverse sectors including property-casualty insurance, life and health insurance, and asset management through major brands like PIMCO and Allianz Global Investors.

In Spain, Allianz maintains a robust presence with major hubs in Madrid and Barcelona, supporting both local market operations and global service centers like Allianz Technology. The company is a significant employer for international professionals, particularly in tech-heavy roles such as AI, cybersecurity, and SAP engineering, offering a multicultural environment where English is often the primary working language for global functions.

Founded in Berlin in 1890, Allianz moved its headquarters to Munich after WWII. It has grown through international expansion and strategic acquisitions to become one of the most valuable insurance brands in the world.

General Insurance Claims Manager

Allianz

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

General Insurance Claims Manager (Temporary)

What will you do at BBVA Allianz?

You will be part of the team responsible for the comprehensive management of general insurance claims, ensuring an agile, high-quality, and customer-oriented service throughout the entire process.

Your key responsibilities will include:

End-to-end management of claims in lines such as Commerce, Business, General Liability, D&O, and Cyber.
Coordination with all stakeholders in the process: clients, assistance companies, loss adjusters, lawyers, and external collaborators.
Analysis and processing of complete files:

Coverage analysis.
Formal communications with policyholders.
Updating reserves.
Review of lawsuits.
Recovery management.
Liability assessment.
Damage claims.

Resolution of incidents in coordination with the involved areas, guaranteeing service quality.
Simultaneous management of various files in a dynamic and changing environment.

What does BBVA Allianz need from you?

We are looking for a person with a customer orientation, adaptability, and management skills in complex environments:

Minimum of 2 years of experience in the insurance sector, especially in the management of General insurance claims (Home, Commerce, Business, etc.).
Related academic training is valued.
Advanced knowledge of Office tools (Word, Excel, PowerPoint, Outlook).
Proficiency in Spanish and English.
Excellent communication and stakeholder management skills.
Ability to work in a team and adapt to different workflows and tasks.
Proactivity, empathy, and a resolution-oriented mindset.

What does BBVA Allianz offer you?

Being part of the Allianz family gives you access to a wide variety of benefits designed for your well-being and professional development:

Exclusive insurance discounts for you and your loved ones.
Preferential conditions for acquiring Group shares.

Comprehensive well-being:

Meal and remote work compensation
Healthy menus in BCN and MAD
Sports clubs and our Allianz Olympics every 4 years
Flexible hours and a hybrid work model.
Modern offices designed for collaboration and well-being.
Access to our internal ChatGPT.
Continuous training programs and You Learn, We Pay.
Wellhub subscription to keep you active.
Free fruit and snacks in the office.
Possibility to work from abroad up to 25 days per year.

Inclusion and additional benefits:
Additional benefits for employees with disabilities or immediate family members with disabilities, including free support and a contribution of €1,500 in the first payroll upon accreditation of your own disability.

[please translate into your local language]

The Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together, we can create an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us.

At Allianz, we believe in unity: we believe that a united world is a more prosperous world and we are committed to constantly supporting equal opportunities for all. The foundation of this is our inclusive workplace, where people and performance matter and where a culture based on integrity, fairness, inclusion, and trust is cultivated.

Therefore, we accept applications regardless of ethnic or cultural origin, age, gender, nationality, religion, social class, disability, or sexual orientation, or any other characteristic protected by current local laws and regulations.

Great to have you on board. Let's care for tomorrow.

Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's corporate culture. One way to achieve this is through the regular rotation of Allianz executives across functions, Allianz entities, and geographical areas. Therefore, the company expects its employees to have a general openness and high motivation to regularly change positions and accumulate experience within the Allianz Group.

View original advert (Spanish)

Gestor/a de Siniestros Diversos (Temporal)

¿Qué es lo que harás en BBVA Allianz?

Formarás parte del equipo responsable de la gestión integral de siniestros de ramos diversos, garantizando un servicio ágil, de calidad y orientado al cliente en todo el proceso.

Entre tus responsabilidades destacarán:

Gestión end to end de siniestros en ramos como Comercio, Empresas, RC, D&O y Cyber.
Coordinación con todos los intervinientes del proceso: clientes, empresa de asistencia, peritos, abogados y colaboradores externos.
Análisis y tramitación de expedientes completos:

Análisis de coberturas.
Comunicaciones formales con asegurados.
Actualización de reservas.
Revisión de demandas.
Gestión de recobros.
Evaluación de responsabilidad.
Reclamación de daños.

Resolución de incidencias en coordinación con las áreas implicadas, garantizando la calidad del servicio.
Gestión simultánea de distintos expedientes en un entorno dinámico y cambiante.

¿Qué necesita BBVA Allianz de ti?

Buscamos una persona con orientación al cliente, capacidad de adaptación y habilidades de gestión en entornos complejos:

Experiencia mínima de 2 años en el sector seguros, especialmente en gestión de siniestros de ramos Diversos (Hogar, Comercio, Empresas, etc.).
Valorable formación académica relacionada.
Conocimientos avanzados de herramientas Office (Word, Excel, PowerPoint, Outlook).
Nivel de castellano e inglés.
Excelentes habilidades de comunicación y gestión de interlocutores.
Capacidad de trabajo en equipo y adaptación a diferentes circuitos y tareas.
Proactividad, empatía y orientación a la resolución.

¿Qué te ofrece BBVA Allianz?

Ser parte de la familia Allianz te da acceso a una amplia variedad de beneficios diseñados para tu bienestar y desarrollo profesional:

Descuentos exclusivos en seguros para ti y los tuyos.
Condiciones preferentes para adquirir acciones del Grupo.

Bienestar integral:

Compensación de comida y teletrabajo
Menús saludables en BCN y MAD
Clubes deportivos y nuestras Olimpiadas Allianz cada 4 años
Flexibilidad horaria y modelo de trabajo híbrido.
Oficinas modernas diseñadas para colaborar y sentirte bien.
Acceso a nuestro ChatGPT interno.
Programas de formación continua y You Learn, We Pay.
Suscripción a Wellhub para mantenerte activo.
Fruta y snacks gratuitos en oficina.
Posibilidad de trabajar desde el extranjero hasta 25 días al año.

Inclusión y beneficios adicionales:
Beneficios adicionales para empleados/as con discapacidad o familiares directos con discapacidad, incluyendo acompañamiento gratuito y una aportación de 1.500 € en la primera nómina en caso de acreditar la tuya.

[please translate into your local language]

El Grupo Allianz es una de las compañías de seguros y gestión de activos más confiables del mundo. El cuidado por nuestros/as empleados/as, sus ambiciones, sueños y desafíos es lo que nos hace un empleador único. Juntos/as, podemos crear un entorno donde todos/as se sientan empoderados/as y tengan la confianza para explorar, crecer y dar forma a un futuro mejor para nuestros/as clientes/as y el mundo que nos rodea.

En Allianz, creemos en la unidad: creemos que un mundo unido es un mundo más próspero y estamos comprometidos a apoyar constantemente oportunidades iguales para todos/as. La base de esto es nuestro lugar de trabajo inclusivo, donde las personas y el rendimiento importan y donde se cultiva una cultura basada en la integridad, la justicia, la inclusión y la confianza.

Por lo tanto, aceptamos solicitudes sin importar el origen étnico o cultural, la edad, el género, la nacionalidad, la religión, la clase social, la discapacidad o la orientación sexual, o cualquier otra característica protegida por las leyes y regulaciones locales vigentes.

Great to have you on board. Let's care for tomorrow.

Nota: Tener diferentes fuerzas, experiencias, perspectivas y enfoques es una parte integral de la cultura corporativa de Allianz. Una manera de lograr esto es la rotación regular de los/as ejecutivos/as de Allianz entre funciones, entidades de Allianz y áreas geográficas. Por lo tanto, la empresa espera de sus empleados/as una apertura general y una alta motivación para cambiar regularmente de posición y acumular experiencias dentro del Grupo Allianz.