Allianz is a global leader in insurance and asset management, serving over 122 million customers in more than 70 countries. As one of the world's largest financial services providers, the company operates across diverse sectors including property-casualty insurance, life and health insurance, and asset management through major brands like PIMCO and Allianz Global Investors.

In Spain, Allianz maintains a robust presence with major hubs in Madrid and Barcelona, supporting both local market operations and global service centers like Allianz Technology. The company is a significant employer for international professionals, particularly in tech-heavy roles such as AI, cybersecurity, and SAP engineering, offering a multicultural environment where English is often the primary working language for global functions.

Founded in Berlin in 1890, Allianz moved its headquarters to Munich after WWII. It has grown through international expansion and strategic acquisitions to become one of the most valuable insurance brands in the world.

Customer Value Proposition Expert

Allianz

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Allianz is a dynamic company in continuous transformation where your opinion matters and where you are a part and protagonist of the change. We listen to and value new ideas aligned with our purpose that drive us to continue being the #EmployerOfChoice #4all.

Would you like to work at the company of your dreams? With your talent, you can help us make your dream a reality! Do you dare to accept the challenge?

Join the Customer Growth Directorate, within the Customer Value Management team, to carry out your duties as a Customer Value Proposition Expert - Lifecycle & Cross-Sell.

What will you do at Allianz?

Develop the customer value proposition.
Drive cross-sell and loyalty initiatives.
Design Customer Lifecycle strategies.
Lead multichannel campaigns and journeys.
Identify opportunities based on data and insights.
Coordinate internal and external stakeholders.
Analyze results and optimize initiatives.
Contribute to the growth and engagement of the portfolio.

What does Allianz need from you?

University degree.
4-6 years of experience in CRM, Marketing, Customer Experience, or Customer Management.
Experience in lifecycle, cross-sell, and loyalty.
Experience in campaigns and customer journeys.
Analytical capacity and data orientation.
Project management and cross-functional work.
Results orientation and customer focus.
English and Spanish level B2 or higher.

What does Allianz offer you?

Being part of the Allianz family gives you access to exclusive discounts just for being part of the team.
Taking care of you and your loved ones is our priority, which is why you can contract your insurance at special prices for you and yours.
Take advantage of the benefits of being an employee and invest in Allianz shares under preferential conditions.
Integral wellbeing. How? With compensation for meals and remote work across the entire territory and high-quality menus in the BCN and MAD buildings. Additionally, we have sports clubs and our global Olympics.
Flexibility! You organize your time with flexible schedules.
You work in a hybrid model with offices designed for collaboration and feeling good.
Access continuous training and the You Learn, We Pay program: you choose, we accompany you.
Take care of your wellbeing with Wellhub (app to keep you active).
A healthy break? You have free fruit and snacks in the office.
Feel like changing countries? You can work from abroad up to 25 days a year.

If you are looking for an opportunity to grow, generate impact, and help build differential experiences for our customers, Allianz is for you.

Did you know that we have additional benefits for employees with disabilities and/or those who have a direct relative with a disability? In addition to free support during the certificate management process and more leave hours, if you are the one with a disability and provide accreditation, you will receive €1,500 in your first paycheck.

The Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer.

We are united by a shared commitment: putting our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and safe to explore, grow, and shape a better future, for our customers and for the world around us.

At Allianz, we champion unity: we believe that a united world is a more prosperous world and we are dedicated to constantly advocating for equal opportunities for all. The foundation of this is our inclusive workplace, where people and performance matter, and where integrity, equity, inclusion, and trust are at the heart of our culture.

Therefore, we welcome applications regardless of ethnicity or cultural origin, age, gender, nationality, religion, social class, disability, or sexual orientation, or any other characteristic protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

View original advert (Spanish)

Allianz es una compañía dinámica en continua transformación donde tu opinión importa y donde tú eres parte y protagonista del cambio. Escuchamos y valoramos nuevas ideas alineadas con nuestro propósito que nos impulsan a seguir siendo el #EmployerOfChoice #4all.

¿Te gustaría trabajar en la empresa de tus sueños? ¡Con tu talento, puedes ayudarnos a hacer realidad tu sueño! ¿Te atreves a aceptar el reto?

Entra en la Dirección de Customer Growth, dentro del equipo de Customer Value Management, para desarrollar tus funciones como Customer Value Proposition Expert - Lifecycle & Cross-Sell.

¿Qué es lo que harás en Allianz?

Desarrollar la propuesta de valor para clientes.
Impulsar iniciativas de cross-sell y fidelización.
Diseñar estrategias de Customer Lifecycle.
Liderar campañas y journeys multicanal.
Identificar oportunidades a partir de datos e insights.
Coordinar stakeholders internos y externos.
Analizar resultados y optimizar iniciativas.
Contribuir al crecimiento y engagement de la cartera.

¿Qué necesita Allianz de ti?

Titulación universitaria.
4-6 años de experiencia en CRM, Marketing, Customer Experience o Customer Management.
Experiencia en lifecycle, cross-sell y fidelización.
Experiencia en campañas y customer journeys.
Capacidad analítica y orientación a datos.
Gestión de proyectos y trabajo transversal.
Orientación a resultados y foco en cliente.
Inglés y castellano nivel B2 o superior.

¿Qué te ofrece Allianz?

Ser parte de la familia Allianz te da la entrada a descuentos exclusivos solo por formar parte del equipo.
Cuidarte a ti y a los tuyos es nuestra prioridad, por ello podrás contratar tus seguros a precios especiales para ti y los tuyos.
Aprovecha las ventajas de ser empleado/a e invierte en acciones de Allianz con condiciones preferentes.
Bienestar integral. ¿Cómo? Con una compensación para comida y teletrabajo en todo el territorio y con menús de alta calidad en los edificios de BCN y MAD. Además, contamos con clubes deportivos y nuestras Olimpiadas globales.
¡Flexibilidad! Tú organizas tu tiempo con horarios flexibles.
Trabajas en modelo híbrido y oficinas diseñadas para colaborar y sentirte bien.
Accedes a formación continua y al programa You Learn, We Pay: tú eliges, te acompañamos.
Cuidas tu bienestar con Wellhub (app para mantenerte activo).
¿Una pausa saludable? Tienes fruta y snacks gratuitos en la oficina.
¿Te apetece cambiar de país? Puedes trabajar desde el extranjero hasta 25 días al año.

Si buscas una oportunidad donde crecer, generar impacto y ayudar a construir experiencias diferenciales para nuestros clientes, Allianz es para ti.

¿Sabías que tenemos beneficios adicionales para empleados/as con discapacidad y/o que tengan algún familiar directo con alguna discapacidad? Además de acompañamiento gratuito durante el proceso de gestión del certificado y más horas de permiso, si eres tú quien tiene discapacidad y nos la acreditas recibirás 1.500 € en tu primera nómina.

El Grupo Allianz es una de las compañías de seguros y gestión de activos más confiables del mundo. Cuidar de nuestros/as empleados/as, sus ambiciones, sueños y desafíos es lo que nos convierte en un empleador único.

Nos une un compromiso compartido: poner a nuestros/as clientes/as en primer lugar y en el centro de todo lo que hacemos. Sus necesidades inspiran nuestro pensamiento y guían nuestras acciones. Juntos/as, podemos construir un entorno donde todos/as se sientan empoderados/as y seguros/as para explorar, crecer y dar forma a un futuro mejor, para nuestros/as clientes/as y para el mundo que nos rodea.

En Allianz, defendemos la unidad: creemos que un mundo unido es un mundo más próspero y estamos dedicados a defender constantemente la igualdad de oportunidades para todos/as. La base de esto es nuestro lugar de trabajo inclusivo, donde las personas y el desempeño son importantes, y donde la integridad, la equidad, la inclusión y la confianza están en el corazón de nuestra cultura.

Por lo tanto, damos la bienvenida a las solicitudes independientemente de la etnia o el origen cultural, la edad, el género, la nacionalidad, la religión, la clase social, la discapacidad o la orientación sexual, o cualquier otra característica protegida bajo las leyes y regulaciones locales aplicables.

Join us. Let's care for tomorrow.