BBVA (Banco Bilbao Vizcaya Argentaria) is a leading global financial services group and one of the largest financial institutions in the world, with a significant presence in Spain, Mexico, South America, and Turkey. The bank is widely recognized for its pioneering digital transformation, consistently ranking as a global leader in mobile banking and fintech innovation while managing over 120,000 employees worldwide.

Headquartered in Madrid, BBVA is a major employer for international professionals, particularly within its Corporate & Investment Banking (CIB) and Engineering & Data divisions. The company operates out of 'Ciudad BBVA,' a massive, modern campus designed for agile collaboration, and offers a multicultural environment where English is the primary language for many global and technical functions.

BBVA was formed in 1999 through the merger of Banco Bilbao Vizcaya and Argentaria, though its roots date back to 1857 with the founding of Banco de Bilbao. It has evolved from a local Spanish bank into a global financial powerhouse and a digital banking pioneer.

Senior Manager - CIB Operations Transformation - IB&F & GTB

BBVA

This job was originally posted in Spanish and automatically translated to English.

Job Description

Excited to grow your career?

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

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You will join the CIB Operations Transformation team with a transversal strategic focus on the Investment Banking & Finance (IB&F) and Global Transaction Banking (GTB) units.

Your mission will be to lead and drive initiatives under the SDA (Single Development Agenda) that accelerate the transformation of operational processes for both business units, acting as a catalyst for growth in structured finance products, international trade finance, payments, cash management, and solutions for corporate and institutional clients.

Your goal will be to elevate the customer experience through end-to-end digitalization of processes, automation of operations, simplification of architectures, and optimization of operational flows, contributing to a scalable, efficient platform aligned with the CIB Engineering strategy.

About the job:

What will you do on a daily basis?

Participate in and/or lead strategic and evolutionary projects that impact IB&F and GTB Operations processes, identifying synergies and promoting common solutions.
Redefine end-to-end processes (from origination and booking to servicing, settlement, and reporting), ensuring scalability, efficiency, and reduction of operational risk.
Collaborate with multidisciplinary teams (IB&F, GTB, Business, Technology, Risk, Compliance, Data, and Architecture) to align priorities and maximize value delivery.
Act as a Product Owner under Agile methodology (SDA), managing the backlog, prioritizing initiatives based on business value, and ensuring compliance with CIB Engineering KPIs.
Identify opportunities for standardization and reuse between both business areas, driving common capabilities and reducing operational complexity.
Manage initiatives in complex environments with multiple stakeholders, facilitating decision-making, resolving blockers, and ensuring the successful deployment of solutions.

What we are looking for

Knowledge of the products and operational processes of Investment Banking & Finance (IB&F) and Global Transaction Banking (GTB), as well as sensitivity to their impact on operations and customer experience.
10+ years of experience (or high interest) in Agile methodologies, transformation project management, and continuous process improvement.
Minimum B2 level of English required.
Ability to design efficient, scalable operational processes oriented toward service quality, control, and automation.
Transversal and end-to-end vision to connect different business domains and build common solutions that generate value.
Critical thinking and a data-driven approach to prioritize initiatives, making decisions based on impact on quality, efficiency, risk, and time-to-market.
Leadership, communication, and influence skills to drive change and facilitate the adoption of new solutions within business and operations teams.

Skills:

Clan, Project Management

View original advert (Spanish)

Excited to grow your career?

Learn more about the area:

Te integrarás en el equipo de Transformación de Operaciones CIB con un enfoque estratégico transversal sobre las unidades deInvestment Banking & Finance (IB&F)yGlobal Transaction Banking (GTB).

Tu misión será liderar e impulsar iniciativas bajo laSDA (Single Development Agenda)que aceleren la transformación de los procesos operativos de ambas unidades de negocio, actuando como catalizador del crecimiento en productos de financiación estructurada, financiación del comercio internacional, pagos, cash management y soluciones para clientes corporativos e institucionales.

Tu objetivo será elevar la experiencia del cliente mediante la digitalización end-to-end de los procesos, la automatización de operaciones, la simplificación de arquitecturas y la optimización de los flujos operativos, contribuyendo a una plataforma escalable, eficiente y alineada con la estrategia de CIB Engineering.

About the job:

¿Qué harás en el día a día?

Participar y/o liderar proyectos estratégicos y evolutivos que impacten en los procesos de Operaciones de IB&F y GTB, identificando sinergias y promoviendo soluciones comunes.
Redefinir procesos end-to-end (desde el origination y booking hasta el servicing, settlement y reporting), garantizando escalabilidad, eficiencia y reducción del riesgo operacional.
Colaborar con equipos multidisciplinares (IB&F, GTB, Negocio, Tecnología, Riesgos, Cumplimiento, Data y Arquitectura) para alinear prioridades y maximizar la entrega de valor.
Actuar como Product Owner bajo metodología Agile (SDA), gestionando el backlog, priorizando iniciativas según valor para negocio y asegurando el cumplimiento de los KPIs de CIB Engineering.
Identificar oportunidades de estandarización y reutilización entre ambas áreas de negocio, impulsando capacidades comunes y reduciendo la complejidad operativa.
Gestionar iniciativas en entornos complejos con múltiples stakeholders, facilitando la toma de decisiones, la resolución de bloqueos y el despliegue exitoso de las soluciones.

Lo que buscamos

Conocimiento de los productos y procesos operativos deInvestment Banking & Finance (IB&F)yGlobal Transaction Banking (GTB), así como sensibilidad por su impacto en la operativa y experiencia del cliente.
A partir de 10 años de experiencia (o alto interés) en metodologías Agile, gestión de proyectos de transformación y mejora continua de procesos.
Nivel mínimo de B2 requerido en inglés.
Capacidad para diseñar procesos operativos eficientes, escalables y orientados a la calidad del servicio, el control y la automatización.
Visión transversal y end-to-end para conectar diferentes dominios de negocio y construir soluciones comunes que generen valor.
Pensamiento crítico y enfoque data-driven para priorizar iniciativas, tomando decisiones basadas en impacto sobre calidad, eficiencia, riesgo y time-to-market.
Habilidades de liderazgo, comunicación e influencia para impulsar el cambio y facilitar la adopción de nuevas soluciones en los equipos de negocio y operaciones.

Skills:

Clan, Project Management