Carglass is the leading vehicle glass repair and replacement company in Spain, operating as part of the multinational Belron group. With a massive network of service centers and mobile units, the company serves millions of customers annually, specializing in advanced driver assistance systems (ADAS) recalibration alongside traditional glass services.

In Spain, Carglass maintains a strong corporate presence in the Barcelona area and a vast network of workshops across the country. The company is known for its commitment to professional development and internal mobility, making it an attractive option for international professionals in fields like marketing, supply chain, and technical management who are looking to join a stable, well-recognized brand.

Founded as part of the Belron group, which dates back to 1897 in South Africa, Carglass established its Spanish operations in 1998. It has since grown to become the market leader in the Spanish automotive glass sector.

Internship in the Commercial and Customer Service Department

Carglass

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Carglass®, we specialize in the repair, replacement, and recalibration of vehicle glass, but we offer much more. We work together every day to make a difference for our customers and colleagues. That is the Carglass spirit.

🚀 Are you looking for an internship where you can truly learn and take your first professional steps?

If you are finishing your studies and want to gain real experience in a multinational company that is a leader in its sector, this opportunity is for you.

At Carglass, we believe that internships are much more than a line on a resume. We want you to be part of the team, participate in real projects, learn from experienced professionals, and develop skills that will accompany you throughout your career.

Our team is made up of Genuine, Collaborative, Supportive, and Demanding people, committed to their colleagues, customers, and society. And now we want to incorporate someone eager to learn, grow, and contribute to the Telesales team.

What will you learn with us?

During your internship, you will have the opportunity to understand how a leading company operates and develop key competencies in customer service, communication, commercial management, and teamwork.

Among other functions, you will participate in:

📞 Attention and support for intermediaries via telephone and email.

🤝 Management and follow-up of incidents and claims, collaborating with different areas of the company to offer the best possible experience.

🚀 Support for the commercial team, responding to internal requests and contributing to opportunity management.

📝 Recording and tracking interactions in corporate tools.

📊 Collaboration in administrative tasks, preparation of reports, and monitoring of indicators.

What are we looking for?

We are looking for someone with the right attitude, a desire to learn, and motivation to start their professional development.

We will especially value it if:

✔ You are in the final years of a university degree or master's in Business Administration, Marketing, Communication, or similar areas.

✔ You can sign an internship agreement with your university or educational center.

✔ You are available for internships from Monday to Thursday in the afternoon (from 2:00 PM to 6:00 PM).

✔ You enjoy communicating with people, working in a team, and helping to find solutions.

✔ You have initiative, curiosity, and a desire to take on new challenges.

What do we offer?

✨ Training and continuous learning from day one.

✨ Participation in real projects and tasks with an impact on the business.

✨ Guidance and follow-up throughout your entire internship stage.

✨ The opportunity to gain experience in a benchmark company and boost your future employability.

✨ A close, collaborative environment where people come first.

Do you want to turn what you've learned in class into real experience and start your professional career surrounded by great professionals?

We are waiting for you!

At Carglass, we are committed to equal opportunity and value diversity in all its forms. All applications will be considered without distinction of age, gender, gender identity or expression, sexual orientation, origin, disability, or any other condition protected by current legislation.

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Privacy: To review and consider employment applications, Belron®, and all its global affiliated companies, operating as Carglass® and Hurtigruta Carglass®, collect and retain personal information in accordance with local laws and regulations. To understand what is collected and why, carefully review any Applicant Privacy Notice presented during your online application, as well as the privacy policies of Belron® international and each representing nation, listed: Germany, Austria, Belgium, Spain, Denmark, Finland, France, Italy, Luxembourg, Norway, Netherlands, Portugal, Sweden and Switzerland.

View original advert (Spanish)

En Carglass® estamos especializados en la reparación, sustitución y recalibración de cristales para vehículos, pero ofrecemos mucho más. Trabajamos juntos cada día para marcar la diferencia para nuestros clientes y compañeros. Ese es el espíritu Carglass.

🚀 ¿Buscas unas prácticas donde aprender de verdad y dar tus primeros pasos profesionales?

Si estás terminando tus estudios y quieres adquirir experiencia real en una empresa multinacional líder en su sector, esta oportunidad es para ti.

En Carglass creemos que las prácticas son mucho más que una línea en el currículum. Queremos que formes parte del equipo, participes en proyectos reales, aprendas de profesionales con experiencia y desarrolles habilidades que te acompañarán durante toda tu carrera.

Nuestro equipo está formado por personas Genuinas, Colaboradoras, Solidarias y Exigentes, comprometidas con sus compañeros/as, clientes y sociedad. Y ahora queremos incorporar a una persona con ganas de aprender, crecer y aportar al equipo de Telesales.

¿Qué aprenderás con nosotros?

Durante tus prácticas tendrás la oportunidad de conocer el funcionamiento de una compañía líder y desarrollar competencias clave en atención al cliente, comunicación, gestión comercial y trabajo en equipo.

Entre otras funciones, participarás en:

📞 Atención y soporte a mediadores a través de teléfono y correo electrónico.

🤝 Gestión y seguimiento de incidencias y reclamaciones, colaborando con diferentes áreas de la compañía para ofrecer la mejor experiencia posible.

🚀 Apoyo al equipo comercial, dando respuesta a solicitudes internas y contribuyendo a la gestión de oportunidades.

📝 Registro y seguimiento de interacciones en las herramientas corporativas.

📊 Colaboración en tareas administrativas, elaboración de reportes y seguimiento de indicadores.

¿Qué buscamos?

Buscamos a alguien con actitud, ganas de aprender y motivación por iniciar su desarrollo profesional.

Lo valoraremos especialmente si:

✔ Estás cursando los últimos años de un grado universitario o máster en ADE, Marketing, Comunicación o áreas similares.

✔ Puedes firmar convenio de prácticas con tu universidad o centro de estudios.

✔ Tienes disponibilidad para realizar prácticas de lunes a jueves en horario de tardes (de 14h a 18h).

✔ Te gusta comunicarte con las personas, trabajar en equipo y ayudar a encontrar soluciones.

✔ Tienes iniciativa, curiosidad y ganas de asumir nuevos retos.

¿Qué te ofrecemos?

✨ Formación y aprendizaje continuo desde el primer día.

✨ Participación en proyectos y tareas reales con impacto en el negocio.

✨ Acompañamiento y seguimiento durante toda tu etapa de prácticas.

✨ La oportunidad de adquirir experiencia en una compañía referente y potenciar tu empleabilidad futura.

✨ Un entorno cercano, colaborativo y donde las personas son lo primero.

¿Quieres convertir lo aprendido en clase en experiencia real y comenzar tu carrera profesional rodeado/a de grandes profesionales?

¡Te estamos esperando!

En Carglass estamos comprometidos con la igualdad de oportunidades y valoramos la diversidad en todas sus formas. Todas las candidaturas serán consideradas sin distinción de edad, género, identidad o expresión de género, orientación sexual, origen, discapacidad o cualquier otra condición protegida por la legislación vigente.

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