Carglass is the leading vehicle glass repair and replacement company in Spain, operating as part of the multinational Belron group. With a massive network of service centers and mobile units, the company serves millions of customers annually, specializing in advanced driver assistance systems (ADAS) recalibration alongside traditional glass services.

In Spain, Carglass maintains a strong corporate presence in the Barcelona area and a vast network of workshops across the country. The company is known for its commitment to professional development and internal mobility, making it an attractive option for international professionals in fields like marketing, supply chain, and technical management who are looking to join a stable, well-recognized brand.

Founded as part of the Belron group, which dates back to 1897 in South Africa, Carglass established its Spanish operations in 1998. It has since grown to become the market leader in the Spanish automotive glass sector.

Workshop Manager

Carglass

This job was originally posted in Spanish and automatically translated to English.

Job Description

At Carglass® we specialize in the repair, replacement, and recalibration of vehicle glass, but we offer much more. We work together every day to make a difference for our customers and colleagues. That is the Carglass spirit.

At Carglass® we are specialists in the repair, replacement, and recalibration of vehicle glass. We work to provide an expert, friendly, and quality service, helping our customers get back on the road safely.

We are looking to incorporate a Workshop Manager for our center in Donosti.

You will be responsible for leading the center's activity, coordinating the team, guaranteeing service quality, and contributing to operational and commercial results.

During your onboarding, you will receive comprehensive training to learn our procedures, tools, and working model.

What will be your mission?

Coordinate the daily activity of the center, planning services and resources.
Lead, develop, and support the team.
Ensure compliance with technical, administrative, quality, and safety procedures.
Ensure an excellent customer experience.
Analyze indicators and propose improvements.
Manage administrative tasks related to services, insurance companies, and the warehouse.
Support technical tasks when necessary.
Detect commercial opportunities.
Ensure the order, safety, and proper functioning of the workshop.

What are we looking for?

Experience leading teams or managing centers, workshops, stores, or operations.
Customer and quality orientation.
Organization and prioritization skills.
Leadership and people development skills.
Ability to resolve incidents and make decisions.
Results orientation.
Responsibility and commitment to safety.
Driver's license.

Experience in automotive, workshops, retail, operations, or customer service environments will be valued.

What do we offer?

Joining a leading company in the sector.
Initial training and guidance.
Professional development.
Full-time position.
Competitive salary and social benefits.
Flexible remuneration (Carglass Baby Care, educational scholarships, Carglass Saludable, and Carglass Xtra).
Well-being, recognition, and development programs.
Participation in sustainability, solidarity, and corporate culture initiatives.

At Carglass we celebrate diversity and are committed to creating an inclusive environment for all our people. We offer equal opportunities in our selection processes and all applicationswill receive the same consideration for employment regardless of race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or state laws, norms, or regulations.

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Privacy: To review and consider employment applications, Belron®, and all its global affiliated companies, operating as Carglass® and Hurtigruta Carglass®, collect and retain personal information in accordance with local laws and regulations. To understand what is collected and why, carefully review any Applicant Privacy Notice presented during your online application, as well as the privacy policies of Belron® international and each representing nation, listed: Germany, Austria, Belgium, Spain, Denmark, Finland, France, Italy, Luxembourg, Norway, Netherlands, Portugal, Sweden and Switzerland.

View original advert (Spanish)

En Carglass® estamos especializados en la reparación, sustitución y recalibración de cristales para vehículos, pero ofrecemos mucho más. Trabajamos juntos cada día para marcar la diferencia para nuestros clientes y compañeros. Ese es el espíritu Carglass.

En Carglass® somos especialistas en reparación, sustitución y recalibración de cristales para vehículos. Trabajamos para ofrecer un servicio experto, cercano y de calidad, ayudando a nuestros clientes a volver a la carretera con seguridad.

Buscamos incorporar un/a Responsable de Taller para nuestro centro de Donosti.

Serás responsable de liderar la actividad del centro, coordinar al equipo, garantizar la calidad del servicio y contribuir a los resultados operativos y comerciales.

Durante tu incorporación recibirás una formación completa para conocer nuestros procedimientos, herramientas y modelo de trabajo.

¿Cuál será tu misión?

Coordinar la actividad diaria del centro, planificando servicios y recursos.
Liderar, desarrollar y acompañar al equipo.
Garantizar el cumplimiento de los procedimientos técnicos, administrativos, de calidad y seguridad.
Asegurar una excelente experiencia de cliente.
Analizar indicadores y proponer mejoras.
Gestionar tareas administrativas relacionadas con servicios, aseguradoras y almacén.
Apoyar en tareas técnicas cuando sea necesario.
Detectar oportunidades comerciales.
Velar por el orden, la seguridad y el buen funcionamiento del taller.

¿Qué buscamos?

Experiencia liderando equipos o gestionando centros, talleres, tiendas u operaciones.
Orientación al cliente y a la calidad.
Capacidad de organización y priorización.
Habilidades de liderazgo y desarrollo de personas.
Capacidad para resolver incidencias y tomar decisiones.
Orientación a resultados.
Responsabilidad y compromiso con la seguridad.
Carné de conducir.

Valoraremos experiencia en automoción, talleres, retail, operaciones o entornos de atención al cliente.

¿Qué ofrecemos?

Incorporación a una empresa líder del sector.
Formación inicial y acompañamiento.
Desarrollo profesional.
Jornada completa.
Salario competitivo y beneficios sociales.
Retribución flexible (Carglass Baby Care, becas formativas, Carglass Saludable y Carglass Xtra).
Programas de bienestar, reconocimiento y desarrollo.
Participación en iniciativas de sostenibilidad, solidaridad y cultura corporativa.

En Carglass celebramos la diversidad y estamos comprometidos con la creación de un entorno inclusivo para todas nuestras personas. Ofrecemos igualdad de oportunidades en nuestros procesos de selección y todas las solicitudesrecibirán la misma consideración para el empleo sin importar raza, nacionalidad, religión, edad, color, sexo, orientación sexual, identidad de género, expresión de género, discapacidad o cualquier otra característica protegida por leyes, normas o reglamentos locales, regionales o estatales.