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Carglass is hiring for this role in several places. This vacancy is in Urgell.
This job advert was originally written in Spanish.
We are looking for someone with integrity, who empathizes with others, who does not judge, who is supportive, and above all, a good team player!!!
We need people with a desire to learn, to grow, and to excel in their work.
Experience in cross-selling and a clear customer service orientation
Experience as a deputy center manager will be valued.
Training at FP1 level in Administration or Automotive, Intermediate Level Vocational Training, or High School Diploma.
User-level knowledge of Office tools and the Internet
Training in Commercial Management / Customer Service
Equivalent knowledge acquired through experience in this or similar positions
At Carglass®, we specialize in the repair, replacement and recalibration of vehicle glass, but we offer so much more. We work together every day to make a difference for our customers and colleagues. That is the Carglass spirit.
As you know, at Carglass we greatly value professionalism and quality at work in order to offer excellent service to our customers, and we are sure that you can help us improve every day.
With you, we can go all the way!
We have a vacancy, and we need to find a full-time Workshop Service Advisor for our service center in Barcelona.
You will be responsible for receiving and assisting all customers who come to our workshop or who call us by phone, all under the procedures established by Carglass and the insurance companies.
And now let's talk about benefits: what do we offer you?
✔ Flexible compensation:
-Carglass Baby Care: You have the option of a childcare check if you have little ones, and until they turn 18, you will receive a scholarship at the start of the school year.
- Training scholarships.
- Carglass group insurance.
🍀 Solidarity and Sustainability: you can actively participate in the company's projects.
🤝 Referral Program: If you refer a person who fits the profile we are looking for, you will receive a referral bonus.
🧘♀️ Wellbeing Programs:
Carglass Healthy: you can enjoy our platform to have a healthier and more active life through videos, live classes, and tips to achieve it.
LAP Service: personalized attention line
🎁 Carglass Xtra: you will have discounts at various establishments and leisure activities to enjoy your free time.
👩🎓 Ongoing training and a wide range of free training courses.
🥇 Recognition:
META Awards: We reward our heroes and heroines nationally.
BEPA Awards: We reward our collaborators internationally.
What do we need from you?🔎
Carglass is a leading provider of auto glass repair and replacement services, operating as part of the Belron group, the world's largest vehicle glass repair and replacement company. With a vast network of service centers and mobile technicians, Carglass serves millions of customers annually across multiple countries, offering both B2C and B2B services. In Spain, Carglass has a strong presence with numerous branches and a dedicated workforce, making it a key player in the automotive aftermarket industry.
In Spain, Carglass operates under the Belron umbrella, with offices and workshops spread across the country, including major cities like Madrid and Barcelona. The company is known for its customer-centric approach and invests in training and development for its technicians and support staff. For international professionals, Carglass offers opportunities in technical roles, sales, and corporate functions, with a work culture that emphasizes safety, quality, and career growth. The company's Spanish operations are well-established, providing a stable environment for those looking to relocate and work in a dynamic service industry.
At Carglass we celebrate diversity and are committed to creating an inclusive environment for all our people. We offer equal opportunities in our selection processes, and all applications will receive the same consideration for employment regardless of race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or state laws, rules, or regulations.
Privacy: To review and consider job applications, Belron®, and all its global affiliated companies, which operate as Carglass® and Hurtigruta Carglass®, collect and retain personal information, in accordance with local laws and regulations. To understand what is collected and why, please carefully review any Applicant Privacy Notice presented during your online application, as well as the privacy policies of Belron® international and each country represented, including: Germany, Austria, BelgiumCanada, Spain, Denmark, FinlandIreland, FranceItaly, ItalyLuxembourg, Norwayor, NorwaySweden, Netherlands, Portugal, SwedenSwitzerland and SwitzerlandSwitzerland.
or browse Junior·Automotive & Mobility·Multilingual Customer Service & BPO·Auto Glass Repair
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