Carglass is the leading vehicle glass repair and replacement company in Spain, operating as part of the multinational Belron group. With a massive network of service centers and mobile units, the company serves millions of customers annually, specializing in advanced driver assistance systems (ADAS) recalibration alongside traditional glass services.

In Spain, Carglass maintains a strong corporate presence in the Barcelona area and a vast network of workshops across the country. The company is known for its commitment to professional development and internal mobility, making it an attractive option for international professionals in fields like marketing, supply chain, and technical management who are looking to join a stable, well-recognized brand.

Founded as part of the Belron group, which dates back to 1897 in South Africa, Carglass established its Spanish operations in 1998. It has since grown to become the market leader in the Spanish automotive glass sector.

Branch Assistant (ESP)

Carglass

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Carglass®, we specialize in the repair, replacement, and recalibration of vehicle glass, but we offer much more. We work together every day to make a difference for our customers and colleagues. That is the Carglass spirit.

As you know, at Carglass we greatly value professionalism and quality of work to provide excellent service to our customers, and we are sure that you can help us improve every day.

With you, we can reach the moon!

What are we looking for?

We have a vacancy, and we need to find a full-time Workshop Receptionist for our service center in Barcelona.

What will your day-to-day consist of?

You will be responsible for receiving, attending to, and offering our services and products to all customers who enter our workshop or call by phone, all under the procedures established by Carglass and the insurance companies.

And now let's talk about benefits, what do we offer you?
✔ Flexible remuneration:
-Carglass Baby Care: You have the option of childcare vouchers if you have little ones, and until they turn 18, you will receive a grant at the start of the school year.
- Training grants.
- Carglass collective insurance.
🍀 Solidarity and Sustainability: you can actively participate in the company's projects.
🤝 Referral Program: If you refer a person who fits the profile we are looking for, you will receive a referral bonus.
🧘♀️ Wellbeing Programs:
Healthy Carglass: you can enjoy our platform to have a healthier and more active life through videos, live classes, and tips to achieve it.
LAP Service: Personalized attention line
🎁 Carglass Xtra: you will have discounts at various establishments and leisure activities to enjoy your free time.
👩🎓 Continuous training and a wide catalog of free training.
🥇 Recognition:
META Awards: We reward our heroes and heroines at a national level.
BEPA Awards: We reward our collaborators at an international level.

What do we need from you?🔎

We are looking for someone who is a person of integrity, who empathizes with others, who does not prejudge, who is supportive, and above all, who is a good teammate!!!
Experience as a center assistant/deputy will be valued.
Education level FP1 Administrative or automotive, Intermediate Vocational Training, or High School Diploma.
Office tools and Internet at a user level
Training in Commercial Management / Customer Service
Equivalent knowledge acquired through experience in the position or similar positions
We need people eager to learn, to grow, and to be excellent in their work.
Experience in cross-selling and a clear customer orientation

At Carglass we celebrate diversity and are committed to creating an inclusive environment for all our people. We offer equal opportunities in our selection processes and all applicationswill receive the same consideration for employment regardless of race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or state laws, rules, or regulations.

Privacy: To review and consider employment applications, Belron®, and all its global affiliated companies, operating as Carglass® and Hurtigruta Carglass®, collect and retain personal information, in accordance with local laws and regulations. To understand what is collected and why, carefully review any Applicant Privacy Notice presented during your online application, as well as the privacy policies of Belron® international and each representing nation, listed: Germany, Austria, Belgi um, Spain, Denmark, Finland ia, France ia, Italy ia, Luxembourg o, Norway ega, Netherlands, Portugal, S weden and Swit zerland.

View original advert (Spanish)

En Carglass® estamos especializados en la reparación, sustitución y recalibración de cristales para vehículos, pero ofrecemos mucho más. Trabajamos juntos cada día para marcar la diferencia para nuestros clientes y compañeros. Ese es el espíritu Carglass.

Como sabes, en Carglass valoramos enormemente la profesionalidad y la calidad en el trabajo para ofrecer un servicio excelente a nuestros clientes, y estamos seguros de que tú puedes ayudarnos a mejorar cada día.

Contigo, ¡podemos llegar hasta la luna!

¿Qué buscamos?

Tenemos una vacante, y necesitamos encontrar unReceptor de Tallera jornada completa, para nuestro centro de servicio de Barcelona.

¿En qué consistirá tu día a día?

Deberás responsabilizarte de recepcionar, atender y ofrecer nuestros servicios y productos, a todos los clientes que entren en nuestro taller o que llamen por teléfono, todo bajo los procedimientos marcados por Carglass y las compañías aseguradoras.

Y ahora hablemos de beneficios, ¿qué te ofrecemos?
✔ Retribución flexible:
-Carglass Baby Care: Tienes la opción de cheque guardería en caso de que tengas peques, y hasta que cumplan los 18 años, recibirás una beca al inicio del curso escolar.
- Becas formativas.
- Mútua colectivo Carglass.
🍀 Solidaridad y Sostenibilidad: podrás participar activamente en los proyectos de la compañía.
🤝 Referral Program: Si referencias a una persona que cumpla con el perfil que buscamos recibirás un referral bonus.
🧘♀️ Programas de Wellbeing:
Carglass Saludable: podrás disfrutar de nuestra plataforma para tener una vida más saludable y activa mediante videos, clases en vivo y consejos para llevarlo a cabo.
Sevicio LAP: Linea de atención personalizada
🎁 Carglass Xtra: contarás con descuentos en distintos establecimientos y ocio para disfrutar de tu tiempo libre.
👩🎓 Formación continua y un amplio catálogo de formación libre.
🥇 Reconocimiento:
Premios META: Premiamos a nuestros héroes y heroínas a nivel nacional.
Premios BEPA: Premiamos a nuestros colaboradores, a nivel internacional.

¿Qué necesitamos de ti?🔎

Buscamos que seas una persona íntegra, que empatices con los demás, que no prejuzgues, que seas solidario/a, y sobretodo, que seas buen compañero/a!!!
Se valorará haber ejercido como segundo/a de centro.
Formación nivel FP1 Administrativo o automoción, Ciclo Formativo Grado medio o Bachillerato.
Herramientas Office e Internet a nivel de usuario
Formación en Gestión comercial /Atención al cliente
Conocimientos equivalentes adquiridos mediante experiencia en el puesto o puestos similares
Necesitamos a personas con ganas de aprender, de crecer y de ser excelentes en su trabajo.
Experiencia en venta cruzada y clara orientación al cliente

En Carglass celebramos la diversidad y estamos comprometidos con la creación de un entorno inclusivo para todas nuestras personas. Ofrecemos igualdad de oportunidades en nuestros procesos de selección y todas las solicitudesrecibirán la misma consideración para el empleo sin importar raza, nacionalidad, religión, edad, color, sexo, orientación sexual, identidad de género, expresión de género, discapacidad o cualquier otra característica protegida por leyes, normas o reglamentos locales, regionales o estatales.