Devoteam is a leading European consulting firm specializing in digital strategy, cloud platforms, and cybersecurity. With a workforce of over 10,000 professionals across more than 20 countries, the company serves as a strategic partner to major technology providers including Google Cloud, AWS, Microsoft, and ServiceNow, helping large enterprises navigate their digital transformation journeys.

In Spain, Devoteam maintains a robust presence with major operations in Madrid and Barcelona, focusing on high-demand sectors like cloud engineering, data analytics, and IAM security. The company is highly relevant for international professionals due to its multicultural environment, project-based work with global clients, and a flexible work culture that often includes 100% remote or hybrid options for technical roles.

Founded in 1995 in France by Godefroy and Stanislas de Bentzmann, Devoteam has grown from a local consultancy into a major European IT powerhouse. The company underwent a significant transformation in 2021, returning to private ownership to focus on its 'Infinite' strategic plan centered on cloud and data technologies.

For international professionals

Strategic partner for major cloud providers, offering extensive certification opportunities in AWS, Google Cloud, and Azure.
Multilingual work environment with numerous roles requiring English (C1) or French proficiency.
Flexible work-from-home policies, including several 100% teleworking positions for cloud and software engineers.
Strong focus on professional development through the Devoteam Academy and internal mobility programs.

This job was published 5 months ago

ServiceNow Consultant (ITOM)

DEVOTEAM

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity, and business transformation through technology. Focused on 6 areas of specialization, we address our clients' strategic challenges: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Cybersecurity, and Sustainability achieved through Digitalization.

Technology is in our DNA and we believe in it as a lever capable of driving change for improvement, maintaining a balance that allows us to offer our clients top-tier technological tools but always with the proximity and professionalism of a team that acts as a guide along the way.

Our 25 years of experience make us an innovative, consolidated, and mature consultancy that enables the development of our 10,000 people, continuously certifying our consultants in the latest technologies and featuring experts in: Cloud, BI, Data Analytics, Business Process Excellence, Customer Relationship Management, Cybersecurity, Digital Marketing, Machine Learning, and Software Engineering and development. Devoteam has been awarded as the 2021 Partner of the Year by the 5 cloud leaders: AWS, Google Cloud, Microsoft, Salesforce, and ServiceNow.

#CreativeTechnologyForABetterChange

Job Description

We are looking for a Senior ServiceNow Consultant with experience in IT Operations Management (ITOM) to join our expanding team. In this role, you will be responsible for designing, implementing, and optimizing complex ServiceNow ITOM solutions that drive operational excellence.

Analyze existing IT operations processes and infrastructure to identify optimization opportunities and design target ITOM architectures.
Design and implement comprehensive ITOM solutions, including discovery, event management, service mapping, and operational workflows.
Manage integrations within complex system environments.
Develop and maintain technical documentation, solution designs, and implementation roadmaps.

This is a stable position with a 100% remote work modality.

Requirements

Additional Information

View original advert (Spanish)

Descripción de la empresa

Devoteam es una consultora europea líder enfocada en estrategia digital, plataformas tecnológicas, ciberseguridad y transformación empresarial a través de la tecnología. Centrada en 6 áreas de especialización, abordamos los desafíos estratégicos de nuestros clientes: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Ciberseguridad y la Sostenibilidad conseguida por la Digitalización.

La Tecnología está en nuestro ADN y creemos en ella como una palanca capaz de impulsar el cambio para mejorar, manteniendo un equilibrio que nos permite ofrecer a nuestros clientes herramientas tecnológicas de primer nivel pero siempre con la cercanía y profesionalidad de un equipo que actúa como guía durante el camino.

Nuestros 25 años de experiencia nos convierten en una consultora innovadora, consolidada y madura que permite el desarrollo de nuestras 10000 personas , certificando continuamente a nuestros consultores en las últimas tecnologías y contando con expertos en: Cloud, BI, Data Analytics, Excelencia en Procesos de Negocio, Gestión de la Relación con clientes, Ciberseguridad, Marketing Digital, Machine Learning, Ingeniería y desarrollo del Software. Devoteam ha sido premiado como Partner del año 2021 de los 5 líderes de la nube: AWS, Google Cloud, Microsoft, Salesforce y ServiceNow.

#TecnologíaCreativaParaUnMejorCambio

Descripción del empleo

Buscamos un consultor de ServiceNow Senior, con experiencia en gestión de operaciones de TI (ITOM), para que se incorpore a nuestro equipo en expansión. En este puesto, se encargará de diseñar, implementar y optimizar soluciones complejas de ServiceNow ITOM que impulsen la excelencia operativa.

Analizar los procesos y la infraestructura de operaciones de TI existentes para identificar oportunidades de optimización y diseñar arquitecturas ITOM objetivo.
Diseñar e implementar soluciones ITOM integrales, incluyendo descubrimiento, gestión de eventos, mapeo de servicios y flujos de trabajo operativos.
Gestionar las integraciones dentro de entornos de sistemas complejos
Desarrollar y mantener la documentación técnica, los diseños de soluciones y las hojas de ruta de implementación.

Es una posición estable en modalidad 100% teletrabajo.