El Corte Inglés is the largest department store group in Europe and a dominant force in the Spanish retail landscape. Headquartered in Madrid, the conglomerate operates a diverse portfolio including department stores, supermarkets, travel agencies, and insurance services. With a workforce of tens of thousands, it serves as a primary pillar of the Spanish economy and a leader in consumer goods distribution.

For international professionals, El Corte Inglés offers a gateway into the Spanish corporate world, particularly within its expanding digital, IT, and logistics hubs. While customer-facing roles typically require high Spanish proficiency, the company's focus on e-commerce and supply chain modernization has increased demand for specialized technical talent and project managers from diverse backgrounds.

Founded in 1940 by Ramón Areces in Madrid, the company began as a small tailor shop. Over several decades, it expanded through aggressive growth and acquisitions to become Spain's most iconic retail conglomerate.

For international professionals

Largest department store chain in Europe with a massive physical and digital footprint across Spain.
Offers a wide variety of roles ranging from specialized tech and engineering to corporate management and retail.
Headquartered in Madrid with a presence in every major Spanish city and province.
Currently undergoing a significant digital transformation, creating opportunities for international IT and e-commerce experts.
Known for providing long-term career stability and being one of the most recognized brands in the country.

Senior Process Engineer

El Corte Ingles

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking to develop your talent in a place where your effort is recognized? We offer a dynamic, close-knit, and forward-looking environment. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team where evolution and customer service are our priority. At El Corte Inglés, our work is a shared passion.

The project awaiting you.

You will join as a Senior Process Engineer, taking on a key role in the optimization and transformation of end-to-end processes within the organization.

Your mission will be to drive operational efficiency and decision-making through the advanced use of process mining, data analytics, and artificial intelligence. You will act as a reference point for process observability, actively participating in transformation, automation, and continuous improvement initiatives in a cross-functional and highly analytical environment.

Main functions and requirements.

Functions:

· Design and implement the corporate process control tower, integrating the different domains of the organization

· Define and monitor operational KPIs aligned with improvement objectives

· Design the digital twin of processes based on real execution data (end-to-end)

· Connect and analyze key processes such as order-to-cash, procure-to-pay, plan-to-deliver, or hire-to-retire

· Implement process mining best practices within the organization

· Support business teams in the design and utilization of process mining tools

Requirements:

· University degree in Engineering (MBA or postgraduate degree in strategy or business is valued)

· Minimum of 5 years of experience in the analysis, optimization, and improvement of operational processes

· Experience in end-to-end process improvement projects (retail experience is valued)

· Knowledge of Agile, Lean, Six Sigma, or other continuous improvement methodologies

· Proficiency in process mining tools (Celonis, Palantir, etc.)

· Knowledge of query languages such as PQL and SQL

· Experience in process modeling (BPM, Visio, Bizagi, or others)

· Knowledge of process automation (RPA, Power Automate, Blue Prism, etc.)

· Advanced knowledge in the application of artificial intelligence for process prediction, simulation, and optimization

· High analytical capacity, critical thinking, and results orientation

· Communication skills to translate technical concepts for the business and teamwork in multidisciplinary environments

We offer a variety of social benefits that will contribute to your well-being.

- Exclusive discounts and financing options.

- Life insurance.

- Corporate University.

- Continuous training for professional development.

- Study grants for employees' children.

- In-house Medical Service.

- Flexible remuneration plan.

If you find this position interesting, we invite you to apply, as your experience could be very valuable to us. Everyone is welcome in our company.

View original advert (Spanish)

¿Buscas desarrollar tu talento y un lugar dónde tu esfuerzo sea reconocido? Te ofrecemos un entorno dinámico, cercano y de futuro. Aquí, cada día es una nueva oportunidad para aprender, crecer y brillar. Imagina formar parte de un equipo diverso, donde la evolución y el servicio al cliente son nuestra prioridad. En El Corte Inglés, nuestro trabajo es una pasión compartida.

El proyecto que te espera.

Te incorporarás como Senior Process Engineer, asumiendo un rol clave en la optimización y transformación de procesos end-to-end dentro de la organización.

Tu misión será impulsar la mejora de la eficiencia operativa y la toma de decisiones mediante el uso avanzado de process mining, analítica de datos e inteligencia artificial. Actuarás como referente en observabilidad de procesos, participando activamente en iniciativas de transformación, automatización y mejora continua en un entorno transversal y altamente analítico.

Funciones principales y requisitos.

Funciones:

· Diseñar e implementar la torre de control de procesos corporativa integrando los distintos dominios de la organización

· Definir y monitorizar KPIs operativos alineados con objetivos de mejora

· Diseñar el gemelo digital de los procesos a partir de datos reales de ejecución (end-to-end)

· Conectar y analizar procesos clave como order-to-cash, procure-to-pay, plan-to-deliver o hire-to-retire

· Implantar buenas prácticas de minería de procesos en la organización

· Dar soporte a los equipos de negocio en el diseño y explotación de herramientas de process mining

Requisitos:

· Formación universitaria en Ingeniería (valorable MBA o postgrado en estrategia o negocio)

· Experiencia mínima de 5 años en análisis, optimización y mejora de procesos operativos

· Experiencia en proyectos de mejora de procesos end-to-end (valorable en retail)

· Conocimiento en metodologías Agile, Lean, Six Sigma u otras de mejora continua

· Manejo de herramientas de process mining (Celonis, Palantir, etc.)

· Conocimiento de lenguajes de consulta como PQL y SQL

· Experiencia en modelado de procesos (BPM, Visio, Bizagi u otros)

· Conocimientos en automatización de procesos (RPA, Power Automate, Blue Prism, etc.)

· Conocimiento avanzado en aplicación de inteligencia artificial para predicción, simulación y optimización de procesos

· Alta capacidad analítica, pensamiento crítico y orientación a resultados

· Habilidades de comunicación para traducir conceptos técnicos a negocio y trabajo en equipo en entornos multidisciplinares

Te ofrecemos una variedad de beneficios sociales que contribuirán a tu bienestar.

- Descuentos exclusivos y opciones de financiación.

- Seguro de vida.

- Universidad Corporativa.

- Formación continua para el desarrollo profesional.

- Ayudas al estudio para hijos e hijas de empleados.

- Servicio Médico propio.

- Plan de retribución flexible.

Si te resulta interesante este puesto, te invitamos a que apliques, ya que tu experiencia podría ser muy valiosa para nosotros. En nuestra empresa todas las personas son bienvenidas.