Gi Group Holding is one of the world's leading multinational companies providing services for the development of the labor market, specializing in temporary staffing, permanent placement, and HR consulting. With a presence in over 30 countries across Europe, Asia, and the Americas, the group operates as a massive ecosystem of HR services, supporting thousands of companies and millions of candidates globally.

In Spain, Gi Group España maintains a robust network of offices and is a critical partner for international professionals due to its focus on multilingual recruitment. They frequently manage high-volume hiring for multinational clients in sectors like logistics, customer service, and hospitality, making them a primary point of contact for expats and foreign workers seeking their first role in the Spanish market.

Founded in 1998 in Milan, Italy, by Stefano Colli-Lanzi, the company expanded rapidly through international acquisitions. It became the first Italian multinational in the staffing industry and is now one of the largest HR service providers globally.

For international professionals

Specializes in multilingual recruitment, frequently hiring for roles requiring English, French, Dutch, German, and Italian.
Offers a high volume of 'Contrato Indefinido' (permanent) positions even for entry-level administrative and customer service roles.
Provides a wide geographic reach with opportunities in major hubs like Madrid and Barcelona, as well as regional cities like Córdoba and Almería.
Acts as a gateway for international talent through specialized internships (becas) and temporary-to-permanent placement tracks.

Customer Service Phone Agent in Catalan. 31h/Week. Afternoon Shift. Permanent Contract

Gi Group España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Gi Group, the temporary staffing and permanent placement services firm of Gi Group Holding, a leading Italian multinational in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple: we take care of you and are committed to enhancing your professional career.

Currently, we are looking for a CUSTOMER SERVICE PHONE AGENT IN CATALAN. 31H/WEEK. AFTERNOON SHIFT. PERMANENT CONTRACT

Here are the main requirements and other skills for the position:

And on our part, what can we offer you?

Functions: Phone agent to manage telephone or email inquiries regarding all customer service matters, invoice queries, potential changes, etc., both via telephone and in the Back office

Contract: Permanent

Working hours: Monday to Friday with alternating Saturdays per month + local and regional holidays.

Scheduled and flexible hours between:

Afternoon shift: 31h/week from 3:00 PM to 10:00 PM

Start date: 07/20/2026

Work area: Reus, Tarragona

So, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.

Apply for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you that your personal data are part of a file owned by Gi Group Spain ETT S.L.U. and are processed for the sole purpose of maintaining the relationship established with you. You may exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.

View original advert (Spanish)

Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana líder en soluciones de Recursos Humanos, estamos convencidos de que podemos ayudarte a encontrar tu trabajo ideal. Es sencillo, cuidamos de ti y nos preocupamos por potenciar tu carrera profesional.

Actualmente, nos encontramos en busca de AGENTE TELEFÓNICO ATENCIÓN AL CLIENTE EN CATALÁN. JORNADA 31H/S. TURNO DE TARDE. CONTRATO INDEFINIDO

Te contamos los principales requerimientos y otras habilidades de la posición:

Y por nuestra parte, ¿Qué podemos ofrecerte?

Funciones: Agente telefónico para gestionar las consultas telefónicas o de mail de todo lo relacionada con la atención al clientes, consultas de facturas, cambios poténciales, etc. tanto en teléfono como en Back office

Contrato: Indefinido

Jornada: de lunes a ciernes con sábados alternos al mes + festivos locales y autonómicos.

Jornada dimensionada y flexible entre: