Gi Group Holding is one of the world's leading multinational companies providing services for the development of the labor market, specializing in temporary staffing, permanent placement, and HR consulting. With a presence in over 30 countries across Europe, Asia, and the Americas, the group operates as a massive ecosystem of HR services, supporting thousands of companies and millions of candidates globally.

In Spain, Gi Group España maintains a robust network of offices and is a critical partner for international professionals due to its focus on multilingual recruitment. They frequently manage high-volume hiring for multinational clients in sectors like logistics, customer service, and hospitality, making them a primary point of contact for expats and foreign workers seeking their first role in the Spanish market.

Founded in 1998 in Milan, Italy, by Stefano Colli-Lanzi, the company expanded rapidly through international acquisitions. It became the first Italian multinational in the staffing industry and is now one of the largest HR service providers globally.

For international professionals

Specializes in multilingual recruitment, frequently hiring for roles requiring English, French, Dutch, German, and Italian.
Offers a high volume of 'Contrato Indefinido' (permanent) positions even for entry-level administrative and customer service roles.
Provides a wide geographic reach with opportunities in major hubs like Madrid and Barcelona, as well as regional cities like Córdoba and Almería.
Acts as a gateway for international talent through specialized internships (becas) and temporary-to-permanent placement tracks.

Station Service Manager – Madrid

Gi Group España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

Requirements: University degree, basic office software (Word, Excel, Outlook), ability to learn applications, and experience in team supervision.

Job Description

At Gi Group, the temporary staffing and permanent placement services firm of Gi Group Holding, a leading Italian multinational in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple: we take care of you and are committed to boosting your professional career.

Currently, from our OFFICE delegation, we are looking for a STATION SERVICE MANAGER (L07-L08) for MADRID

Here are the main requirements and other skills for the position:

Supervision of the Support team at stations and call centers.
Training and support on the new NSV ticket sales platform.
Shift management for personnel at stations and service centers.
Knowledge management and updating of procedures.
Training and organizational capabilities.
Preparation of reports and team metrics.
Identification of improvements in communication and processes.
Requirements: University degree, basic office software (Word, Excel, Outlook), ability to learn applications, and experience in team supervision.
Modality: Hybrid.
Schedule: Mon-Fri from 13:00 to 21:00.
Start: Immediate incorporation
Contract: Production circumstances due to business expansion

And on our part, what can we offer you?

Expansion and modernization project for the NSV service.
Hybrid modality and field work days.
Personalized support and follow-up from Gi Group.
Opportunity for professional development in a dynamic and high-responsibility environment.
Negotiable salary

So, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.

Apply for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you that your personal data are part of a file owned by Gi Group Spain ETT S.L.U. and are processed for the sole purpose of maintaining the relationship established with you. You may exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.

View original advert (Spanish)

Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana líder en soluciones de Recursos Humanos, estamos convencidos de que podemos ayudarte a encontrar tu trabajo ideal. Es sencillo, cuidamos de ti y nos preocupamos por potenciar tu carrera profesional.

Actualmente, desde la delegación de OFICINA nos encontramos en busca de GESTOR DE SERVICIO EN ESTACIONES (L07-L08), para MADRID

Te contamos los principales requerimientos y otras habilidades de la posición:

Supervisión del equipo de Acompañamiento en estaciones y call centers.
Formación y soporte sobre la nueva plataforma de venta de billetes NSV.
Gestión de turnos del personal en estaciones y centros de atención.
Gestión del conocimiento y actualización de procedimientos.
Capacidades formativas y organizativas.
Elaboración de informes y métricas del equipo.
Identificación de mejoras en comunicación y procesos.
Requisitos: Grado universitario, ofimática básica (Word, Excel, Outlook), capacidad de aprendizaje de aplicaciones y experiencia en supervisión de equipos.
Modalidad: Mixta.
Horario: L-V de 13:00 a 21:00.
Inicio: Incorporación inmediata
Contrato: Circunstancias de la producción por expansión de negocio

Y por nuestra parte, ¿qué podemos ofrecerte?

Proyecto de expansión y modernización del servicio NSV.
Modalidad mixta y días de trabajo en campo.
Acompañamiento y seguimiento personalizado por parte de Gi Group.
Oportunidad de desarrollo profesional en un entorno dinámico y de alta responsabilidad.
Salario negociable

Y bien, ¿estás preparad@? Una oportunidad laboral de calidad y un trato personalizado y cercano te están esperando.