Grupo Crit is a prominent human resources and staffing firm in Spain, operating as a key subsidiary of the French multinational Groupe CRIT. The company provides comprehensive HR solutions, including temporary staffing, permanent recruitment, and specialized outsourcing services across diverse sectors such as logistics, manufacturing, and administrative services.

In Spain, the company maintains an extensive network of offices, making it a significant player for international professionals seeking entry into the Spanish job market. They frequently recruit for multilingual roles in customer service and export management, offering a bridge for expats to find employment in various regions across the country.

Founded in 1962 in France by Claude Guedj, Groupe CRIT expanded its operations into Spain to provide specialized HR services. It has since grown into one of the leading staffing agencies in the Iberian Peninsula through both organic growth and strategic acquisitions.

For international professionals

Frequently recruits for multilingual positions including English, Italian, and French speakers.
Provides a wide range of entry-level and specialized roles in logistics and administration across multiple Spanish provinces.
Acts as a major gateway for temporary-to-permanent employment contracts in the Spanish market.
Part of a large European HR group, ensuring professional recruitment standards and compliance with labor laws.

Customer Service Agent - HOSPITALET store (afternoons)

Grupo Crit

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Grupo CRIT, we offer you the opportunity to work as an in-store customer service agent within a dynamic team and a great working environment.

Do you have experience in customer service and are you looking for a job? Do you have knowledge of and a passion for everything related to new technologies? This is the offer for you!

We need people like you: eager to work, dynamic, enthusiastic, and seeking stability.

We VALUE previous experience in customer service as well as:

- Ease and fluency in communication.

- Intermediate to advanced computer skills.

- A responsible, committed, and autonomous attitude.

- Teamwork and a collaborative disposition.

Your main function will be to advise and assist customers regarding billing queries and incidents, claims, and device configuration (transferring contacts, photos, etc.), as well as offering the company's various products.

Your primary goal in the store will be to ensure that customers feel satisfied with all the services offered.

We offer:

- Part-time afternoon shift.

- Hours: 4:00 PM to 7:00 PM.

- ADDRESS: CC LA FARGA. C/ BARCELONA 2 . HOSPITALET DE LLOBREGAT, 08901 Barcelona.

- 14 days of online training provided by the company, which will allow you to specialize in the sector and become familiar with its programs and products.

- Support from your first day of work with a senior colleague.

- Temporary contract to cover medical leave (IT).

- Salary: €17,139.58 gross/year.

At GRUPO CRIT, we look forward to meeting you! Apply for the position and become part of our great team of professionals!

View original advert (Spanish)

En Grupo CRIT te ofrecemos la posibilidad de trabajar como agente de atención al cliente en tienda en un equipo dinámico y con un gran ambiente trabajo.

¿Tienes experiencia en atención al cliente y buscas un trabajo? ¿Tienes conocimientos y te gusta todo lo relacionado con las nuevas tecnologías? ¡Esta es tu oferta!

Necesitamos personas como tú, con ganas de trabajar, dinámicas, que tengan ilusión y quieran tener estabilidad.

VALORAMOS la experiencia previa en atención al cliente como también:

- Facilidad y fluidez en la comunicación.

- Conocimientos de informática medio-avanzado.

- Actitud responsable, comprometida y autónoma.

- Trabajo en equipo y disposición colaborativa.

Tu función principal será asesorar y atender al cliente sobre dudas de facturación e incidencias, reclamaciones, configuración de terminales (traspaso de contactos, de fotos, etc), además de ofrecerle los diferentes productos de la compañía.

Tu finalidad principal en tienda será ser el responsable de que los clientes se sientan satisfechos/as con todos los servicios ofrecidos.

Ofrecemos:

- Jornada parcial de tarde

- Turno: 16h a 19h

- DIRECCIÓN:CC LA FARGA. C/ BARCELONA 2 . HOSPITALET DE LLOBREGAT, 08901 Barcelona

- Formación online a cargo de la empresa de 14 días la cual te permitirá especializarte en el sector y conocer sus programas y productos.

- Acompañamiento desde tu primer día de trabajo con un compañero senior.

- Contrato temporal para cubrir una baja IT.

- Salario: 17.139,58€ brutos/año

¡En GRUPO CRIT, estamos deseando conocerte! ¡Inscríbete en la oferta y forma parte de nuestro gran equipo de profesionales!