Grupo Crit is a prominent human resources and staffing firm in Spain, operating as a key subsidiary of the French multinational Groupe CRIT. The company provides comprehensive HR solutions, including temporary staffing, permanent recruitment, and specialized outsourcing services across diverse sectors such as logistics, manufacturing, and administrative services.

In Spain, the company maintains an extensive network of offices, making it a significant player for international professionals seeking entry into the Spanish job market. They frequently recruit for multilingual roles in customer service and export management, offering a bridge for expats to find employment in various regions across the country.

Founded in 1962 in France by Claude Guedj, Groupe CRIT expanded its operations into Spain to provide specialized HR services. It has since grown into one of the leading staffing agencies in the Iberian Peninsula through both organic growth and strategic acquisitions.

For international professionals

Frequently recruits for multilingual positions including English, Italian, and French speakers.
Provides a wide range of entry-level and specialized roles in logistics and administration across multiple Spanish provinces.
Acts as a major gateway for temporary-to-permanent employment contracts in the Spanish market.
Part of a large European HR group, ensuring professional recruitment standards and compliance with labor laws.

Banking Customer Service Agent with BASQUE

Grupo Crit

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience managing customers via telephone, chat, or email? Have you worked in call centers managing and advising customers? If you are looking for a new job opportunity in a top-tier company, this offer is for you!

At Grupo Crit, we are looking for Customer Service Agents with BASQUE for a major Banking company.

We are selecting individuals with excellent Customer Service skills and experience in banking companies.

Functions:

* Handle incoming calls from customers in the banking sector.

* Provide clear and concise information about financial products and services.

* Resolve incidents and inquiries efficiently and professionally.

* Identify cross-selling opportunities while providing exceptional service.

* Update and maintain accurate records in the CRM system.

Conditions:

* Contract via temporary employment agency (ETT).
* Training provided by the company.
* Schedule: 35-hour work week with availability to work Saturdays and Sundays.
* Salary: €9.71 gross, according to the collective agreement.

View original advert (Spanish)

¿Tienes experiencia en la gestión de clientes de manera telefónica o chat / email? ¿Has trabajado en call centers gestionando y asesorando clientes? ¡Si buscas una nueva oportunidad laboral en una empresa del primer nivel, esta oferta es para ti!

Desde Grupo Crit estamos en búsqueda de Gestores/as de atención al cliente con EUSKERA para un importante empresa de Banca.

Estamos seleccionando personas con excelentes dotes de Atención al Cliente y experiencia en empresas de banca

Funciones;

* Atender llamadas entrantes de clientes del sector bancario.

* Ofrecer información clara y concisa sobre productos y servicios financieros.

* Resolver incidencias y consultas de manera eficaz y profesional.

* Identificar oportunidades de ventas cruzadas al brindar un servicio excepcional.

* Actualizar y mantener registros precisos en el sistema de CRM.

Condiciones:

* Contrato a través de ETT.
* Formación a cargo de la empresa.
* Horario: jornada de 35 horas semanales con disponibilidad de trabajar sábado y domingo.
* Salario 9.71 € brutos, según convenio.