ILUNION is a leading Spanish business group and a global benchmark in social enterprise, operating as the commercial arm of the ONCE Social Group. The company operates across a vast range of sectors including hospitality, industrial laundry, facility management, senior care, and accessibility consultancy. With a workforce of over 35,000 people, it is one of Spain's largest employers, uniquely balancing commercial profitability with a social mission to create quality employment for people with disabilities.

Headquartered in Madrid, ILUNION maintains a massive footprint across the entire Spanish territory with hundreds of work centers in nearly every province. For international professionals, the company offers a deeply inclusive work environment and specialized opportunities in fields like digital accessibility, sustainability, and healthcare. It is an ideal choice for those seeking to work within a purpose-driven organization that is deeply integrated into Spanish social and economic life.

ILUNION was launched in 2014 as a unified brand to bring together the various business initiatives of the ONCE Social Group and its Foundation. It built upon decades of social entrepreneurship to create a competitive business model that prioritizes social inclusion and employment for people with disabilities.

For international professionals

ILUNION is the business group of the ONCE Social Group, making it one of the world's most significant social enterprise models.
The company manages one of Spain's largest hotel chains and industrial laundry networks, providing diverse opportunities in the tourism and service sectors.
It is a primary employer for specialists in digital accessibility and social inclusion, frequently hiring for technical and consultancy roles in Madrid.
With a presence in almost every Spanish province, it offers significant geographic flexibility for professionals looking to settle outside of Madrid or Barcelona.
The organization is a leader in diversity, with approximately 40% of its total workforce being people with disabilities.

Ilunion Hotels Cataluña - Waiter/Waitress (m/f/d) - Auditori (Barcelona)

ILUNION

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

ILUNION Hotels is the hotel chain of ILUNION, the brand of the companies of the Grupo Social ONCE. A company born in 1988 with a clearly social vocation. By working at ILUNION Hotels, you will participate in projects that strive for an egalitarian, supportive, and kind world focused on people. ILUNION Hotels, faithful to its commitment to people and its role as a champion of accessibility and the inclusion of people with disabilities, has become a pioneering company within the tourism sector, both for creating spaces for everyone and for serving with great success as a model for labor inclusion.

That ILUNION Hotels is a different world is evident in everything it does.

If you want to join a leading company in the hotel sector with a clearly social vocation, this could be your great opportunity. ILUNION HOTELS is a space of tolerance, respect, and diversity, recognized as a Top Employer company in Spain, a certification that demonstrates the organization's commitment to achieving a better world of work.

- MISSION:

To provide full customer attention and service with maximum efficiency, courtesy, and professionalism, in accordance with the guidelines and quality standards set by the organization.

- FUNCTIONS:

1. Attend to the customer with correctness, including the tasks of reception, seating, and farewell, as well as taking orders and providing advice on menus and drinks.

2. Prepare and serve the drinks consumed before, during, and after meals.

3. Participate in the setup, mise en place, and execution of special services: banquets, buffets, etc., according to general service standards.

4. Handle food and beverages, utensils, and work machinery, applying Occupational Health and Safety regulations and ensuring their conservation and good condition.

5. Complete the HACCP records.

"ILUNION puts into practice the right to equal treatment and opportunities, respecting diversity of gender, disability, age, ethnic, cultural or racial origin, marital status, as well as the identity and sexual orientation of the people who submit their applications. In turn, we advocate for an inclusive culture that recognizes and values diversity."

View original advert (Spanish)

ILUNION Hotels es la cadena hotelera de ILUNION, la marca de las empresas del Grupo Social ONCE. Una compañía que nace en 1988 con una vocación claramente social. Al trabajar en ILUNION Hotels participarás en proyectos que apuestan por un mundo igualitario, solidario y amable volcado en las personas. ILUNION Hotels, fiel a su compromiso con las personas, y a su labor como abanderado de la accesibilidad y la inclusión de personas con discapacidad, se ha convertido en una compañía pionera dentro del sector turístico tanto por generar espacios para todos como por servir con gran éxito como modelo de inclusión laboral.

Que ILUNION Hotels es un mundo diferente queda patente en todo lo que hace.

Si quieres incorporarte a una empresa líder en el sector hotelero y que tiene una vocación claramente social, esta puede ser tu gran oportunidad. ILUNION HOTELS es un espacio de tolerancia, respeto y diversidad reconocida como empresa Top Employers en España, una certificación que demuestra el compromiso de la organización por conseguir un mundo del trabajo mejor.

- MISIÓN:

Ofrecer una plena atención y servicio al cliente con la máxima eficacia, cortesía y profesionalidad, de acuerdo con las directrices y estándares de calidad marcadas por la organización.

- FUNCIONES:

1. Atender al cliente con corrección, comprendiendo las labores de recepción, ubicación y despedida de este y la toma de comandas y asesoramiento sobre los menús y bebidas

2. Tratar y servir las bebidas que se consumen antes, durante y después de las comidas.

3. Participar en el montaje, mise an place y ejecución de servicios especiales: banquetes, "buffets", etc. según las normas generales del servicio.

4. Realizar manipulaciones de alimentos y bebidas, utensilios y maquinaria de trabajo, aplicando la normativa de Seguridad e Higiene en el Trabajo y velando por su conservación y buen estado.

5. Hacer el registro de APPCC

"ILUNION pone en práctica el derecho a la igualdad de trato y oportunidades respetando la diversidad de género, discapacidad, edad, origen étnico, cultural o racial, estado civil, así como la identidad y orientación sexual de las personas que presenten sus candidaturas. A su vez, apostamos por una cultura inclusiva que reconoce y valora la diversidad."