Leroy Merlin is a leading global retailer specializing in home improvement, DIY, and gardening. As a key member of the ADEO Group, the company operates a massive network of large-format stores across Europe, Asia, and South America, providing products and services for home renovation and decoration. With a workforce of over 150,000 employees globally, it stands as one of the dominant players in the retail sector.

In Spain, Leroy Merlin maintains a significant footprint with more than 130 points of sale and a central headquarters in Madrid. The company is recognized for its collaborative culture, offering employee shareholding programs and profit-sharing schemes that are highly regarded in the Spanish labor market. For international professionals, the company offers diverse opportunities not only in retail management but also in specialized central functions such as Supply Chain, E-commerce, and Product Development, often based in their Madrid corporate offices.

Founded in 1923 by Adolphe Leroy and Rose Merlin in France, the company originally sold American surplus stock. It was renamed Leroy Merlin in 1960 and later joined the Mulliez Family's ADEO Group, expanding into Spain in 1989.

For international professionals

Offers a profit-sharing scheme (participación en beneficios) and the opportunity to become a company shareholder through the ADEO group.
Maintains a massive presence across Spain with over 130 stores, providing geographic flexibility for retail management roles.
Corporate headquarters in Alcobendas (Madrid) hosts specialized roles in Supply Chain, IT, and Product Management suitable for international profiles.
Features a 'Generación L' program specifically designed to recruit and develop young university talent.
Strong emphasis on internal promotion and continuous technical training for all staff levels.

Commercial Administrative Assistant - Professional Area Leroy Merlin Adeje

Leroy Merlin

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Our Stores

The place where we demonstrate our purpose face-to-face. If you share this goal and your satisfaction comes from helping customers bring their ideas and projects to life, this is the place for you.

Being part of our store team means working in a co-creation environment where we live our company values and purpose alongside the customer. Will you join us?

Responsibilities and Mission

In the Professional Customers Department, we provide a service tailored to the Professional Customer (construction professionals, renovations, works...), integrating their needs globally.

As a Professional Commercial Support Advisor, your mission will consist of the management and commercial support for our Professional Customers, thereby contributing to excellent service and the achievement of the Department's commercial objectives. Your functions will include, among others:

Proactive contact, follow-up, and commercial activation of Customers, promoting all our benefits and services, detecting needs and sales opportunities, both in-store, by telephone, and through different channels.
Support the PRO Department in the management of commercial processes, such as customer registration, follow-up of quotes and orders, anticipation and resolution of possible incidents in the sales process, and the management of services (financing, transport, etc.).
Collaborate with the Professional Department team, as well as the Store team, encouraging all these processes.

Requirements:

We would like you to bring at least 1-3 years of experience in similar roles related to direct customer sales, commercial management, and administration.

We are looking for a person with good communication and teamwork skills, highly result-oriented, organized, dynamic, and with high motivation to learn and develop alongside our commercial team.

Knowledge of the Professional Customer and solutions regarding renovations, construction works, and products will be highly valued.

What do we offer?

Our Purpose

At Leroy Merlin, we have a purpose that gives meaning to who we are and everything we do, a guide that is our commitment to you and to the planet. Everything we offer seeks to awaken in you the motivation to create environments to live better.

Because we are sure of one thing: if we set our minds to it, changing the world is in our hands and in yours.

Social Action is one of the fundamental pillars of Leroy Merlin Spain, being an added value for the entire company, but also for the community. Through various actions: renovation and conditioning projects, donations, solidarity products, corporate volunteering, and our "Dignified Homes" Grant Call, we contribute to the construction of a better world and society.

View original advert (Spanish)

Nuestras Tiendas

El lugar donde demostramos, cara a cara, nuestro propósito. Si compartes este objetivo y tu satisfacción es conseguir que los clientes puedan dar vida a sus ideas y proyectos, este es tu sitio.

Formar parte del equipo de nuestras tiendas significa trabajar en un ambiente de co-creación donde vivir nuestros valores y propósito de empresa junto al cliente. ¿Te unes a nosotros?

Responsabilidades y Misión

En el Departamento de Clientes Profesionales prestamos un servicio adaptado al Cliente Profesional (profesionales de la construcción, reformas, obras...), integrando sus necesidades de manera global.

Como Asesor/a Profesional Soporte Comercial, tu misión consistirá en la gestión y apoyo comercial para nuestros Clientes Profesionales, contribuyendo de esta forma a una atención excelente y al logro de los objetivos comerciales del Departamento. Tus funciones serán, entre otras:

Contacto proactivo, seguimiento y activación comercial de Clientes, promoviendo entre ellos todos nuestros beneficios y servicios, detectando necesidades y oportunidades de venta, tanto en tienda, telefónicamente, y en los diferentes canales.
Apoyar y dar soporte al Departamento PRO en la gestión de los procesos comerciales, como son el alta de Clientes, seguimiento de los presupuestos y pedidos, anticipación y resolución de las posibles incidencias del proceso de venta, la gestión de los servicios (financiaciones, transportes, ...), etc.
Colaborar con el equipo del Departamento de Profesionales, así como de la Tienda, animando todos estos procesos.

Requisitos:

Nos gustaría que puedas aportar experiencia de al menos 1/3 años en funciones similares, relacionadas con venta a cliente directo, gestión y administración comercial.

Buscamos a una persona con buenas habilidades de comunicación y trabajo en equipo, muy orientada a resultados, organizada, dinámica y con alta motivación por aprender y desarrollarse junto a nuestro equipo comercial.

Valoraremos muy positivamente que conozcas al Cliente Profesional y soluciones en cuanto reforma, las obras y los productos.

¿Qué ofrecemos?

Nuestro Propósito

En Leroy Merlin tenemos un propósito que da sentido a lo que somos y a todo lo que hacemos, una guía que es nuestro compromiso contigo y con el planeta. Y es que todo lo que te ofrecemos busca despertar en ti la motivación de crear entornos donde vivir mejor.

Porque estamos seguros de una cosa, si nos lo proponemos, cambiar el mundo está en nuestras manos y en las tuyas.