Program Operations Coordinator - Freelance, Remote

Key Responsibilities

• Own and manage the annual educational calendar once set by leadership
• Execute project plans, drive timelines, and keep cross-functional contributors on deadline
• Proactively identify and resolve scheduling conflicts, dependencies, and risks

• Coordinate faculty/experts scheduling, prep, materials, and communications
• Manage curriculum logistics and asset readiness (slides, handouts, pre-work, recordings)
• Serve as the central point of contact for recruited speakers and expert network logistics

• Produce virtual and in-person experiences end-to-end (run-of-show, tech checks, on-site flow)
• Manage event logistics and vendors (venues, A/V, platforms, catering, travel as needed)
• Run member onboarding, engagement, and renewal workflows using established playbooks

• Coordinate with marketing on launches and enrollment campaigns per calendar
• Track and report program revenue, expenses, enrollment, attendance, engagement, and retention
• Maintain dashboards and post-event reporting; relay insights to inform iterative improvements

• Maintain and refine SOPs and repeatable operating systems
• Run the project-management system to ensure daily accountability and task clarity
• Flag risks, gaps, and issues to the Founder quickly with proposed next steps

Skills & Expertise

• 2-5 years coordinating operations for established programs such as professional/executive education, associations/membership communities, certification/CPE, masterminds, or conference/live event series
• Proven experience producing events and managing vendors
• Hands-on project management using a PM platform (e.g., Asana/ClickUp/Trello) and SOP ownership
• Demonstrated coordination with faculty/experts/speakers and cross-functional teams (e.g., marketing)

• Technical: project management tools; calendar and capacity planning; CRM/membership or LMS familiarity; spreadsheets/dashboards for tracking metrics; virtual event platforms (e.g., Zoom) and run-of-show production; documentation and SOP maintenance
• Soft skills: detail-obsessed, operational rigor, proactive risk-spotting, clear and diplomatic communicator, vendor/stakeholder management, follow-through, time management under deadlines, calm under pressure

• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

• You're an operator who loves making a defined plan happen and being measured on execution quality and timeliness
• You thrive in member/community and education environments and enjoy coordinating many moving parts
• You want to refine systems and use playbooks rather than set strategy from scratch
• You're comfortable tracking/reporting KPIs and expenses (while not responsible for setting budgets or KPIs)
• You communicate early and often, flag issues to leadership, and take ownership from start to finish
• You are not seeking a strategy, partnerships, sourcing, or general EA role-this is an execution-first logistics role

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

• 40 hours per week
• Monday-Friday, U.S. Business Hours

• $7 per hour
• No benefits package included