AirHelp

Travel TechSpain HQ: BarcelonaGlobal HQ: Berlin, Germany450 employeesFounded 2013airhelp.comBarcelona

AirHelp is a travel tech company specializing in air passenger rights. It helps travelers claim compensation for flight delays, cancellations, and overbooking by handling the entire claims process against airlines. Founded in 2013, the company has assisted over 16 million passengers and operates in multiple countries, with a global workforce of several hundred employees. AirHelp combines legal expertise with proprietary technology to streamline the claims process, making it a leading player in the air passenger rights niche.

AirHelp is headquartered in Berlin, Germany, and has its main Spanish office in Barcelona. The Barcelona hub is a key tech center, housing product, design, and data teams, making it a great fit for international product and design professionals seeking a dynamic, cross-cultural environment. The company's culture emphasizes innovation, data-driven decision-making, and a global outlook, with English often used as a working language in the Barcelona office. For international hires, AirHelp offers a chance to work on a meaningful consumer product in a fast-growing tech company, with the flexibility of remote or hybrid work arrangements.

Company History

AirHelp was founded in 2013 in Berlin, Germany, by Henrik Zillmer, who was inspired to help passengers claim compensation after a personal flight disruption. Since then, the company has grown to become the world's largest air passenger rights company, helping over 16 million passengers recover compensation from airlines. In 2019, AirHelp was acquired by SFL CRN Ltd., a holding company that also owns other travel tech businesses, but AirHelp continues to operate as a standalone brand.

For International Professionals

AirHelp's Spanish office is located in Barcelona, a major Mediterranean tech hub with strong international community and excellent quality of life.
The company uses English as a primary working language in the Barcelona office, making it accessible for international talent without prior Spanish language skills.
The Barcelona office focuses on product, design, and data, offering clear career growth for tech and product professionals. Senior roles in design and product management are currently open.
AirHelp is a leading company in the air passenger rights sector, offering stable, fast-growing markets and a global user base of millions of passengers.
The company supports international relocation, including visa sponsorship and relocation assistance for senior roles and specialists, as part of a comprehensive onboarding program.