Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

Housekeeping Supervisor - Hotel Meliá Cala Galdana 5*

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Discover a path without limits at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.

Discover some of the benefits we offer:

My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Position Mission: During your supervision shift, you will be responsible for overseeing cleaning and ensuring that standards of hygiene, order, cleanliness, and room maintenance are met.

What will you have to do?

OPERATIONS

Perform the direction, control, and monitoring of the set of tasks assigned by the Housekeeping Manager in a qualified and responsible manner.

Complete the review of assigned vacant and occupied rooms for inspection, ensuring that the room is in excellent condition of cleanliness and maintenance, verifying that it meets all established brand standards.

Supervise the order and cleanliness of the housekeeping carts at the beginning, during, and at the end of the operation. Assist staff with their immediate day-to-day needs.

Complete the preparation of checklists assigned to you for room inspections.

Inform housekeeping staff about VIPs, specific cleaning schedules, complaints, follow-ups, deep cleaning of the day, etc.

Review rooms and common areas.

Ensure that the team under your charge complies with all safety procedures, cleaning protocols, room standards, ecological programs, use of chemicals, saving programs, phraseology, and any others established.

Together with the Assistant Housekeeping Manager, manage the staff under your charge and assign the daily workload in each case.

Maintain control of master keys, equipment, supplies, and any material required by the staff under your charge to perform their work, always ensuring an adequate supply.

At Meliá, we are all VIPs

At Meliá Hotels International, we advocate for equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. Likewise, we care about disseminating a corporate culture committed to effective equality among all staff, and raising awareness of the need to act jointly and globally.

We drive our commitment to equality and diversity, avoiding any type of discrimination, especially those related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are fundamental to our success as a global company.

Furthermore, we commit to the sustainable growth of our sector through a great, socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make this possible.

To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the "Protect your candidacy" page.

If you want to be "Very Inspiring People," follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

View original advert (Spanish)

"El mundo es tuyo con Meliá"

Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.

Descubre algunos de los beneficios que ofrecemos:

My MeliáRewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas.

My MeliáBenefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.

Misión del Puesto: Durante su turno de supervisión, será el responsable de supervisar la limpieza y garantizar que se cumpla con los estándares de higiene, orden, limpieza y mantenimiento de las habitaciones.

¿Qué tendrás que hacer?

OPERATIONS

Realizar de manera cualificada y responsable la dirección, control y seguimiento del conjunto de tareas encomendadas por el Housekeeping Manager.

Cumplir con la revisión de las habitaciones vacías y ocupadas que le hayan sido asignadas para inspeccionar, asegurando que la habitación se encuentre en excelentes condiciones de limpieza y mantenimiento verificando que cuente con todos los estándares de marca establecidos.

Supervisar orden y limpieza de carro de camareras de pisos tanto al inicio, durante y al final de la operación. Asistir al personal en sus necesidades inmediatas del día a día

Cumplir con la elaboración de checklist que le encomienden para la inspección de habitaciones

Informar a las camareras de pisos sobre VIP´s, horarios específicos de limpieza, quejas, seguimientos, limpieza profunda del día, etc.

Revisar las habitaciones y zonas comunes

Asegurar que el equipo que se encuentre a su cargo cumpla con todos los procedimientos de seguridad, protocolos de limpieza, estándar de habitaciones, programa ecológico, uso de químicos, programas de ahorro, fraseología y cualquier otro que sea establecido.

Junto con el Assistant Housekeeping Manager, administrar el personal a su cargo y asignar la carga de trabajo del día en cada caso.

Llevar control de llaves maestras, equipo, suministros y cualquier material que requiera el personal a su cargo para desempeñar su trabajo, asegurando siempre contar con el abasto adecuado del mismo.

En Meliá todos somos VIP

En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.

Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.

Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "Hacia un futuro sostenible, desde un presente responsable" Gracias a todos/as los colaboradores/as lo hacemos posible.

Para protegerte y evitar fraudes en los procesos de selección, te invitamos a consultar nuestras recomendaciones en la página "Protege tu candidatura".

Si quieres ser "Very Inspiring People", síguenos en:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR