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Director of Quality and Patient Experience

Quironsalud·Madrid, Spain

What they ask for

  • Have the right to work in Spain

    Quironsalud doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Have 3+ years of experience

    Lead-level role.

Pulled from the advert automatically — the full ad is what counts.

This job was published 3 months ago

Read the full advert

About the role

Job description

Quirónsalud is the leading company in Spain in the provision of healthcare services. We have internationally renowned experts in the biomedical field and a large team of healthcare and non-healthcare professionals who work day after day to offer the best quality of care and specialized services in our country.

At Quirónsalud we want to count on the best professional talent to continue offering a differential healthcare service distinguished by its quality, its high level of specialization, and person-to-person health care.

From Quirónsalud's private hospitals in Madrid, we are looking for a Director of Quality and Patient Experience for Quirónsalud San José Hospital, located in central Madrid.

Job Mission

Lead the strategy, implementation, and continuous improvement in Quality, Safety, and Patient Experience at the center, ensuring compliance with management systems and promoting excellent and safe care.

What you'll do

Main duties

Implement and oversee corporate strategies and the center's objectives in patient quality, safety, and experience.

Lead certifications and management systems (ISO, JCI, UNE), as well as specific accreditations.

Coordinate the Quality, Safety, and Patient Experience Committee and follow up on actions and improvements.

Oversee incidents, risks, non-conformities, and improvement plans, ensuring their proper management and closure.

Promote safe practices and continuous improvement projects throughout the center.

Manage the Patient Care department, analyzing indicators (KPIs/NPS) and promoting improvement actions.

Foster an organizational culture oriented toward the patient, safety, and clinical excellence.

Collaborate with the different departments to ensure the effective implementation of management systems.

Lead training in quality, safety, and patient experience.

Report results to management and relevant bodies.

About the company & team

Quirónsalud

Quirónsalud is the leading company in Spain in the provision of healthcare services. We have internationally renowned experts in the biomedical field and a large team of healthcare and non-healthcare professionals who work day after day to offer the best quality of care and specialized services in our country.

At Quirónsalud we want to count on the best professional talent to continue offering a differential healthcare service distinguished by its quality, its high level of specialization, and person-to-person health care.

Quirónsalud is the leading healthcare group in Spain and, together with our parent company Fresenius-Helius, also in Europe. With a presence not only in Spain but also in Latin America, at Quirónsalud we have a team of more than 50,000 professionals distributed across more than 180 healthcare centers, including 57 hospitals. Our network of centers has the most advanced technology and a highly specialized team of international prestige. Committed to excellence in teaching and medical-scientific research, at Quirónsalud, we are dedicated to improving the health and well-being of our patients and also of our professionals.

Key Competencies

Patient-centered orientation and quality of care

Leadership and cross-functional work

Continuous improvement and data analysis

Team and project management

Communication and interdepartmental collaboration

Requirements

Education: University degree (preferably in health sciences) or equivalent.

Additional training: Specialization in quality, patient safety, patient experience, or healthcare management is valued.

Experience: Minimum 3 years in a similar position.

Other requirements: Intermediate/advanced level of English or other languages and good command of office software tools.

This job was automatically translated to English, .

About the company

Quironsalud

Quironsalud

Healthcare

View company profile
Spanish company
40000 employees

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