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Site Enrollment and Engagement Lead

On-site in Madrid·Full-time·Added 3 days ago (last checked 26 Oct)

IQVIA

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Our summary

Work mode: On-site, Madrid
Contract: Full-time
English: Required
Education: University degree

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Skills

Requirements

Education & certifications

Bachelor's Degree (BA/BS) in Health Sciences or related field, or equivalent academic/professional qualifications
Clinical research experience at the site level required
Nurse or other healthcare professional preferred
CRA experience preferred
Prior experience in Dermatology (Atopic Dermatitis) - nice to have
High flexibility to travel (internationally, if needed)
Clinical competence in relevant therapeutic area
Excellent interpersonal and communication skills
Strong written and verbal communication skills, including fluent command of English
Ability to execute tasks with minimal oversight
Ability to coordinate and complete activities across multiple functions
Solutions-based approach to problem-solving
Positive, can-do attitude
Strong customer service orientation
Collaborative mindset and team player
Demonstrates empathy and awareness of cultural differences
Upholds the values of IQVIA

The role

Site Enrollment and Engagement Leads collaborate with research staff and other stakeholders to drive trial recruitment and support study-specific training needs. The role as a strategic partner to both external and internal stakeholders to optimize the site experience and performance. They lead relationship management and communication of medical and scientific information with healthcare providers and caregivers.

What you'll do

Works with research sites to develop study-specific action plans to accelerate recruitment or support study-specific procedure training
Provides education to healthcare professionals and their staff, reinforcing study protocols as related to a clinical trial
May partner with referral networks to identify potential subjects for a trial
Maintains and analyzes customer records to customize strategies to maximize pre-screening, screening, and enrollment in trials
Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery
Successfully manages objections raised
Maintains up-to-date technical knowledge of specialty and disease areas

Hiring process

1 interview

Other interviews are conducted on Microsoft Teams, unless otherwise specified.
Most interviews are conducted in English unless otherwise specified. However, some questions may be asked in local language.
The use of AI support during an interview or online assessment is strictly prohibited and grounds for disqualification.

About IQVIA

IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services to the life sciences industry. The company combines healthcare data, analytics, and technology expertise to help stakeholders in life sciences, including pharmaceutical companies, biotech firms, medical device manufacturers, and healthcare providers, drive healthcare forward. With over 90,000 employees worldwide, IQVIA operates in more than 100 countries, providing end-to-end solutions from clinical trials to commercialization.

In Spain, IQVIA has a significant presence with offices in Madrid and Barcelona, serving as a key hub for clinical research and healthcare consulting in Southern Europe. The company actively hires international professionals for roles in clinical operations, data management, regulatory affairs, and commercial consulting, offering a multicultural and English-speaking work environment. For international candidates, IQVIA provides a structured career path with opportunities to work on global projects, making it an attractive option for those looking to build a career in the healthcare and life sciences sector in Spain.

Industry: Clinical Research and Health Data
Founded: 1982
Employees: 50,000–100,000
Headquarters: Durham, USA
In Spain: Madrid, Barcelona

Good to know if you are moving

IQVIA operates in over 100 countries, offering international professionals the chance to work on global projects and potentially transfer between offices.
The company's Spain offices in Madrid and Barcelona are major hubs for clinical research and consulting in Southern Europe, with many roles requiring English as the working language.
IQVIA offers structured career development programs and a global mobility framework, making it feasible for international hires to progress within the company.
The company is a leader in healthcare data and technology, providing exposure to cutting-edge AI and data analytics applications in the life sciences sector.
Many roles in Spain are offered as remote or hybrid positions, providing flexibility for international candidates.

In their own words

Additional information

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.

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