Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Brand Representative in Tobacco Shop (for Persons with Disabilities)

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience as a Direct Retail Sales Expert? Are you passionate about sales and customer contact? Do you have a disability certificate of 33% or higher? Be part of a revolutionary change.
At Fundación Randstad, we are looking for you!

You will act as a brand ambassador for IQOS in Spain, ensuring sales and consumer experience standards, and guaranteeing an excellent journey for the consumer.
You will contribute to daily operational functioning by maintaining service and performance in line with the brand's premium positioning.
DAILY OPERATIONS: Ensure the correct functioning of the point of sale, carrying out the relevant communications to the supervisor if necessary.
This includes both active sales, prioritizing quality sales, and after-sales services, adapting communication based on the customer and demonstrating active listening and correct body language.
REPORTING: Properly execute assigned tasks to guarantee reporting and accurately input data regarding both customers and store operations.
VISUAL MERCHANDISING: Always follow the visual merchandising guide.
MYSTERY SHOPPING: Actively participate in achieving a satisfactory result, engaging in role-plays, internalizing points for improvement, and collaborating with the team.
CROSS-FUNCTIONAL TASKS: Properly perform and follow up on assigned tasks or projects, proposing points for improvement and showing a high level of involvement and commitment.

Education: Compulsory Secondary Education (ESO)
Knowledge: Customer service
Experience: 1 year
Availability to work 36 hours. Rotating shifts on weekends.
High school diploma mandatory.
User-level proficiency in Excel.
English level (B2 - C1) and native/C1 Spanish highly valued.
Experience in the retail sector essential, preferably in luxury boutiques with personalized customer service.
Scheduling flexibility.
Teamwork, proactivity, and autonomy.
Flexibility and adaptability.
Passion for sales and customer service.
Permit to work in the EU.
- Must possess a current disability certificate of 33% or higher.

- Training provided by the company.
- Permanent contract.
- Fixed salary of 23k + variable based on performance + meal vouchers.
- Job stability and a good working environment.
- Commercial hours

View original advert (Spanish)

¿Tienes experiencia como Direct Retail Sales Expert? ¿Te apasiona la venta, el contacto con el cliente? Tienes certificado de discapacidad igual o mayor al 33%? Forma parte de un cambio revolucionario.
En Fundación Randstad, ¡te estamos buscando!

Actúas como persona embajadora de la marca IQOS en España asegurando las ventas y los estándares de experiencia del consumidor, y asegurando una jornada excelente para el consumidor.
Contribuyes al funcionamiento operacional diario manteniendo un servicio y performance en línea con el posicionamiento premium de la marca.
OPERACIONES DIARIAS: Garantiza el correcto funcionamiento del punto de venta realizando las comunicaciones pertinentes al supervisor en caso necesario.
Incluye tanto la venta activa, priorizando una venta de calidad, como los servicios post venta adaptando su comunicación en base al cliente y mostrando escucha activa y un correcto lenguaje corporal.
REPORTING: Ejecuta de manera adecuada las tareas asignadas para garantizar el reporting e imputa los datos tanto de clientes como de la operativa de la tienda de manera adecuada.
VISUAL MERCHANDISING: Seguir siempre la guía de visual merchandising
MYSTERY SHOPPING: Participa activamente en conseguir un resultado satisfactorio, involucrándose en los role play, interiorizando los puntos de mejora y colaborando con el equipo.
TAREAS TRANSVERSALES: Realiza un correcto desempeño y seguimiento de las tareas o proyectos asignados, proponiendo puntos de mejora y mostrando un alto nivel de involucración y compromiso.

Formación: Educación Secundaria Obligatoria
Conocimientos: aatencion al cliente
Experiencia: 1 año
Disponibilidad parta trabajar 36 horas. Turnos rotativos los fines de semana.
Nivel de bachillerato obligatorio.
Manejo de Excel a nivel usuario.
Altamente valorable nivel de inglés (B2 - C1) y español nativo/C1.
Experiencia en sector retail imprescindible, preferible en boutiques de lujo, con atención al cliente personalizada.
Flexibilidad horaria.
Trabajo en equipo, proactividad y autonomía.
Flexibilidad y adaptabilidad.
Pasión para la venta y el servicio al cliente
Permiso para trabajar en la UE.
- Imprescindible estar en posesión del certificado de discapacidad vigente, del 33% o superior.

- Formación a cargo de la empresa.
- Contrato indefinido.
- Salario fijo 23k + un variable en función de tu desempeño + tickets restaurante.
- Estabilidad laboral y un buen ambiente de trabajo.
- Horario comercial