Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Operations Manager

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking for a project where your work has a real, direct, and visible impact on the business? We are not looking for someone to simply maintain an existing operation; we are looking for a leader capable of transforming, optimizing, and taking it to the next level. If you have a strong results orientation, strategic vision, and the ability to build a better operation based on data and excellence, this is your challenge.

Your primary mission will be to ensure the correct functioning of operational activity, driving efficiency, profitability, and service quality. Reporting to Management, your responsibilities will be divided into the following blocks:

Operations Management: Direct the multi-center structure of 4 facilities. Coordinate warehouse, transport, order picking, and shipping activities, ensuring compliance with the service levels (SLAs) committed to customers. Design and implement scalable operational procedures and standards.

Economic Management and Control: Prepare, manage, and control operational budgets. Analyze margins, productivity, and operational costs to identify optimization and profitability opportunities.

KPIs and Continuous Improvement: Design and manage operational dashboards. Analyze productivity, quality, occupancy, incident, and cost indicators to lead action plans and continuous improvement methodologies.

Team Leadership: Lead and develop a high-performance team of approximately 50 people through managers and middle management. Participate in the selection, evaluation, and development of talent, promoting a culture of commitment.

Strategic Clients and Development: Maintain a close relationship with strategic clients, manage critical incidents, service recovery plans, and participate in new projects or tenders.

Quality, Food Safety, and OSH: Ensure compliance with quality and food safety standards (supervision of HACCP systems, traceability, and control). Ensure Occupational Risk Prevention (PRL) regulations and lead audits.

Resource Management: Manage strategic suppliers, operational purchases, infrastructure, machinery, and optimize associated investments.

Experience: Minimum of 7 years leading logistics operations, distribution, or temperature-controlled food environments.

Multi-center Management: Demonstrable experience managing structures with several operational centers simultaneously.

Leadership: Previous experience leading teams of more than 30 people.

Operational Finance: Demonstrated direct responsibility for budget preparation, cost control, and profit and loss (P&L) statements.

Technical Competencies: Mastery of operational indicators (KPIs), management tools, and high analytical capacity oriented toward results.

Change Management: Experience driving improvement projects, operational transformation, and relationships with strategic clients.

Strategic Influence: Active participation in strategic decision-making and business growth planning.

Autonomy: High level of autonomy and decision-making capacity in day-to-day operations.

Stability and Future: Stable project with a clear professional path and long-term development.

Dynamic Environment: Immediate incorporation into a dynamic work environment focused on continuous improvement and growth.

Salary: €50,000 Gross + €5,000 variable

View original advert (Spanish)

¿Buscas un proyecto donde tu trabajo tenga un impacto real, directo y visible en el negocio? No buscamos a alguien que simplemente venga a mantener una operación existente; buscamos a un líder capaz de transformarla, optimizarla y llevarla al siguiente nivel. Si tienes una sólida orientación a resultados, visión estratégica y la capacidad de construir una mejor operativa basándote en los datos y la excelencia, este es tu reto

Tu misión principal será garantizar el correcto funcionamiento de la actividad operativa, impulsando la eficiencia, rentabilidad y calidad del servicio. Reportando a Dirección, tus responsabilidades se dividirán en los siguientes bloques:

Dirección de Operaciones: Dirigir la estructura multicentro de 4 instalaciones. Coordinar las actividades de almacén, transporte, preparación de pedidos y expediciones, asegurando el cumplimiento de los niveles de servicio (SLAs) comprometidos con los clientes. Diseñar e implantar procedimientos y estándares operativos escalables.

Gestión Económica y Control: Elaborar, gestionar y controlar los presupuestos operativos. Analizar márgenes, productividad y costes operativos para identificar oportunidades de optimización y rentabilidad.

KPIs y Mejora Continua: Diseñar y gestionar cuadros de mando operativos. Analizar indicadores de productividad, calidad, ocupación, incidencias y costes para liderar planes de acción y metodologías de mejora continua.

Liderazgo de Equipos: Liderar y desarrollar un equipo de alto rendimiento de unas 50 personas a través de responsables y mandos intermedios. Participar en la selección, evaluación y desarrollo del talento, impulsando una cultura de compromiso.

Clientes Estratégicos y Desarrollo: Mantener una relación cercana con clientes estratégicos, gestionar incidencias críticas, planes de recuperación de servicio y participar en nuevos proyectos o licitaciones.

Calidad, Seguridad Alimentaria y PRL: Garantizar el cumplimiento de estándares de calidad y seguridad alimentaria (supervisión de sistemas APPCC, trazabilidad y control). Asegurar la normativa de Prevención de Riesgos Laborales y liderar auditorías.

Gestión de Recursos: Gestionar proveedores estratégicos, compras operativas, infraestructuras, maquinaria y optimizar las inversiones asociadas.

Experiencia: Mínimo de 7 años liderando operaciones logísticas, distribución o entornos alimentarios en temperatura controlada.

Gestión Multicentro: Experiencia demostrable gestionando estructuras de varios centros operativos simultáneamente.

Liderazgo: Experiencia previa liderando equipos de más de 30 personas.

Finanzas operativas: Responsabilidad directa demostrada sobre la elaboración de presupuestos, control de costes y cuenta de resultados (P&L).

Competencias técnicas: Dominio de indicadores operativos (KPIs), herramientas de gestión y alta capacidad analítica orientada a resultados.

Gestión del cambio: Experiencia impulsando proyectos de mejora, transformación operativa y relación con clientes estratégicos.

Influencia Estratégica: Participación activa en la toma de decisiones estratégicas y en la planificación del crecimiento del negocio.

Autonomía: Elevado nivel de autonomía y capacidad de decisión en el día a día.

Estabilidad y Futuro: Proyecto estable con un claro recorrido profesional y de desarrollo a largo plazo.