Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Retirement and Savings Benefits Technician

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

A prestigious Mutual Society focused on offering its services and products to medical professionals is looking to incorporate an Administrative Assistant with experience in Benefits Management, specifically retirement and savings products and the management of redemptions.
We offer an attractive schedule: intensive from 8:00 AM to 3:00 PM Monday to Friday, plus one afternoon of 3 hours, until 7:00 PM.
The company is a benchmark in the insurance sector and is located in the center of Barcelona (near Renfe, FFCC, bus, and Metro).
It stands out for an excellent working environment and high professionalism.

Main functions:
Manage and process different types of benefits, ensuring compliance with internal regulations, criteria, and established protocols.
Perform follow-up on files, especially those requiring additional documentation or subsequent clarifications.
Attend to and resolve inquiries, requests, and claims from members, identifying cases that must be escalated to the Department Management.
Specific focus of the position: Retirement and Savings Benefits (Capital redemptions and annuity payments).

We are looking for a profile with experience in the management of retirement and savings benefits, especially:
Voluntary redemptions, redemptions upon maturity, and extensions.
Knowledge of the processing circuit, required documentation, basic taxation, and workflows with commercial teams.
Ability to detect common incidents in redemption requests and ensure a correct interpretation of the regulations and conditions.
Coordination with commercial and advisory areas to ensure that requests arrive complete and correctly oriented.

Essential knowledge:
Demonstrable experience in the insurance sector.
Knowledge of different types of retirement and savings products and their benefits.
Familiarity with redemption processes and annuity payments (direct experience is valued).

Desirable knowledge (not essential):
Basic concepts regarding:
Taxation associated with redemptions.
Typical redemption documentation: proof of life, bank ownership, ID.
Distinction between voluntary redemptions, redemptions upon maturity, or exceptional cases.
General knowledge of how death benefits operate.
General knowledge of payments in the form of annuities.

Full-time position of 38 hours per week.
Monday to Friday, approximate schedule from 8:00 AM to 3:00 PM every day (flexible entry between 7:45 AM and 9:00 AM and exit between 3:00 PM and 4:00 PM) + 3 hours one afternoon per week.
Hybrid format: 2-3 days of remote work/week.
Remote work compensation: 20 euros/month.
Intensive summer schedule from 8:00 AM to 3:00 PM every day from 06/07 to 13/09.
Meal allowance: 12 euros/day (on the day worked in the afternoon).
Salary: 1,700 euros gross/month, plus meal allowance and remote work allowance.
Immediate start.
Minimum contract until the end of the year.

View original advert (Spanish)

Prestigiosa Mutua enfocada a ofrecer sus servicios y productos a profesionales de la medicina, necesita incorporar un Administrativo con experiencia en En Gestión de Prestaciones especialmente productos de Jubilación y ahorro y en la gestión de rescates.
Oferecemos atractivo horario: intensivo de 8-15h de lunes a viernes, más una tarde de 3horas, hasta las 19h
La empresa es referente en el sector, asegurador y está ubicada en el centro de Barcelona (Cerca de renfe, FFCC, bus y Metro).
Destaca por un excelente ambiente de trabajo y alta profesionalidad.

Funciones principales:
Gestionar y tramitar los diferentes tipos de prestaciones, asegurando el cumplimiento de la normativa interna, criterios y protocolos establecidos.
Realizar el seguimiento de expedientes, especialmente aquellos que requieran documentación adicional o aclaraciones posteriores.
Atender y resolver consultas, peticiones y reclamaciones de los mutualistas, identificando los casos que deban ser escalados a la Dirección del Departamento.
Enfoque específico del puesto: Prestaciones de Jubilación y Ahorro (Rescates en capital y pago de rentas)

Buscamos un perfil con experiencia en la gestión de prestaciones de jubilación y ahorro, especialmente:
Rescates voluntarios, por vencimiento y prórrogas
Conocimiento del circuito de tramitación, documentación requerida, fiscalidad básica, y flujos con equipos comerciales.
Capacidad para detectar incidencias habituales en solicitudes de rescate y asegurar una correcta interpretación del reglamento y condiciones.
Coordinación con áreas comerciales y asesoría para garantizar que las solicitudes lleguen completas y correctamente orientadas.

Conocimientos imprescindibles:
Experiencia demostrable en el sector asegurador.
Conocimiento de distintos tipos de productos de jubilación y ahorro y sus prestaciones.
Familiaridad con procesos de rescate y pagos de rentas (valorable experiencia directa).