Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

IT Support Technician

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you passionate about solving technological challenges and adding value to users' daily lives? We are looking for an IT Support Technician to cover the first fortnight of August.

If you are looking for a dynamic environment where your work has a direct impact on the efficiency of large organizations (including Public Sector projects) and you want to continue growing professionally, this is the place for you!

-Comprehensive Support: Attend to and resolve user incidents and requests, both on-site at the headquarters and remotely.

-Workstation Lifecycle: Installation, configuration, and updating of corporate software, as well as preventive and corrective maintenance of computer equipment.

-Incident Management: Registration, diagnosis, escalation, and closing of tickets, ensuring compliance with service levels.

-User Relations: Guarantee an excellent internal customer service experience in high-demand corporate environments.

-Higher Vocational Training degree in Computer Science or equivalent.

-Total professional experience of more than 2 years in on-site technical support, software installation, and IT equipment maintenance.

-Experience in incident management using ITSM tools and direct user support in corporate environments.

-Experience in projects within the Public Sector will be valued.

-Temporary Contract (15 days)

-Competitive salary.

-Opportunity to work in one of the largest companies in the sector.

View original advert (Spanish)

¿Te apasiona resolver retos tecnológicos y aportar valor en el día a día de los usuarios? Estamos buscando un/a Técnico/a de Soporte Informático para cubrir la primera quincena de agosto.

Si buscas un entorno dinámico, donde tu trabajo tenga un impacto directo en la eficiencia de grandes organizaciones (incluyendo proyectos del Sector Público) y quieras seguir creciendo profesionalmente, ¡este es tu sitio!

-Soporte Integral: Atender y resolver incidencias y peticiones de usuarios, tanto de forma presencial (on-site) en sede como en remoto.

-Ciclo de Vida del Puesto de Trabajo: Instalación, configuración y actualización de software corporativo, así como el mantenimiento preventivo y correctivo de los equipos informáticos.

-Gestión de Incidencias: Registro, diagnóstico, escalado y cierre de tickets asegurando el cumplimiento de los niveles de servicio.

-Trato al Usuario: Garantizar una experiencia excelente de atención al cliente interno en entornos corporativos de alta exigencia.

-Formación Profesional de Grado Superior en Informática o equivalente.

-Experiencia profesional total superior a 2 años en soporte técnico presencial, instalación de software, mantenimiento de equipos TI.

-Experiencia en gestión de incidencias mediante herramientas ITSM y atención directa a usuarios en entornos corporativos.

-Se valorará experiencia en proyectos en el ámbito del Sector Público.

-Contrato Temporal (15 días)