Record go is a prominent Spanish car rental company specializing in holiday mobility solutions across the Mediterranean. Founded in Spain, the company has grown into a major player in the vehicle rental industry, operating a modern and diverse fleet that includes hybrid and electric vehicles. They maintain a significant presence at major airports and high-speed train stations across Spain, Portugal, and Greece, serving millions of international travelers annually.

For international professionals, Record go offers opportunities in a fast-paced, multicultural environment, particularly within their operations and customer service departments. The company frequently seeks multilingual talent to support its global customer base and provides structured career paths through initiatives like the RecordGo Trainee program. Their widespread office network across the Spanish mainland and islands makes them a viable option for those looking to work in various regions of the country.

Founded in 2002 in Castellón, Record go began as a local car rental provider before expanding nationally and internationally. It has evolved from a traditional rental firm into a modern mobility provider with a focus on digital transformation and fleet sustainability.

For international professionals

Strong presence in major Spanish tourist hubs and airports, offering diverse location options across the mainland and islands.
Frequent recruitment for multilingual roles, specifically requiring English proficiency for customer-facing and contact center positions.
Offers a dedicated 'RecordGo Trainee' program, providing a structured entry point for international graduates and early-career professionals.
Operates in the high-growth mobility and tourism sector, providing exposure to international logistics and fleet management.

Contact Center Agent - English

Record go

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Let us tell you who we are...

We are a mobility services provider, specializing in vehicle rentals at the main tourist spots in Spain, Portugal, Greece, and Italy, positioning ourselves as one of the most prominent companies in our sector.

We have more than 20 years of experience in the sector and a clear mission: we want to reinvent the vehicle rental experience, stay at the forefront, and offer a fast, simple, and intuitive rental process.

To achieve this goal, we are selecting 3 Contact Center Administrators to work at our central office in Castellón with immediate incorporation, whose main tasks will be:

* Attending to and advising customers by phone and in writing, providing personalized and satisfactory treatment.
* Processing reservations.
* Resolving all customer doubts and incidents.

We are looking for you...

* A resourceful person with a high orientation toward the customer.
* With previous experience in customer service and a good level of English.
* With a positive attitude, capacity for teamwork, and a willingness to continue growing within the company.

We offer you...

* Being part of a team of more than 400 professionals, united to achieve one goal: becoming the benchmark for innovation in our sector and being the engine of change.
* Integrating into an ambitious project within a solid company that bets on continuous improvement.
* An excellent, multicultural, and dynamic work environment.
* Work according to rotating shifts from Monday to Sunday, with two days off for rest.
* A salary commensurate with your level of experience at each stage of your professional career.
* Development opportunities that will allow you to continue learning and growing as a professional.
* The option to save on your health, childcare, food, transport, and training expenses by joining our flexible remuneration plan.
* Fixed-term Discontinuous Contract

View original advert (Spanish)

Te contamos quiénes somos...

Somos un proveedor de servicios de movilidad, especializado en el alquiler de vehículos en los principales puntos turísticos de España, Portugal, Grecia e Italia, situándonos como una de las empresas más destacadas de nuestro sector.

Contamos con más de 20 años de experiencia en el sector y tenemos una misión clara: queremos reinventar la experiencia del alquiler de vehículos, mantenernos en la vanguardia y ofrecer un proceso de alquiler rápido, sencillo e intuitivo

Y para conseguir ese objetivo, seleccionamos 3 Administrativos/as de Contact Center para trabajar en nuestra oficina central en Castellón con incorporación inmediata, cuyas tareas principales serán:

* Atender y asesorar al cliente telefónicamente y por escrito, dándole un trato personalizado y satisfactorio.
* Tramitar reservas.
* Resolver todas las dudas e incidencias de nuestros clientes.

Te buscamos a ti...

* Una persona resolutiva y con alta orientación al cliente.
* Con experiencia previa en atención al cliente y buen nivel de inglés.
* Con actitud positiva, capacidad de trabajo en equipo y dispuesta a seguir creciendo en la compañía.

Te ofrecemos...

* Formar parte de un equipo de más de 400 profesionales, unidos para alcanzar un objetivo: convertirnos en el referente de innovación en nuestro sector y ser el motor del cambio.
* Integrarte en un proyecto ambicioso dentro de una empresa sólida que apuesta por la mejora continua.
* Un ambiente de trabajo excelente, multicultural y dinámico.
* Trabajo según turnos rotativos de lunes a domingo, con dos días libres de descanso.
* Tener un salario acorde a tu nivel de experiencia en cada momento de tu carrera profesional.
* Tener posibilidades de desarrollo que te permitirán seguir aprendiendo y creciendo como profesional.
* Tener la opción de ahorrar en tus gastos de salud, guardería, comida, transporte y formación, uniéndote a nuestro plan de retribución flexible.
* Contrato Fijo Discontinuo