Syntegon is a global leader in process and packaging technology, specializing in advanced solutions for the pharmaceutical and food industries. Formerly known as Bosch Packaging Technology, the company operates on a massive scale with over 30 locations worldwide and a workforce of several thousand employees dedicated to developing sustainable and intelligent packaging systems.

In Spain, Syntegon maintains a significant hub in Terrassa, which serves as a center of excellence for pharmaceutical equipment, particularly in freeze-drying and sterilization technologies. The Spanish site offers a multicultural and highly technical environment, making it a prime destination for international engineers and specialists looking to work on complex, global projects within the life sciences sector.

Originally the packaging division of the Bosch Group, the company was rebranded as Syntegon in 2020 following its acquisition by CVC Capital Partners. It carries over 50 years of legacy in the packaging and process technology industry.

For international professionals

The Terrassa facility is a global competence center for pharmaceutical freeze-drying technology.
English is a common working language alongside Spanish due to the company's international client base and German headquarters.
Syntegon offers diverse career paths in Spain ranging from high-end engineering and R&D to international sales and finance.
The company provides a structured environment with opportunities for international mobility across its 30+ global locations.

Customer Service Technician (Electrical - Electromechanical Profile)

Syntegon

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company DescriptionBScriptionCSS

Syntegon Telstar S.R.U is a company of the Syntegon group, which operates globally. As a brand specialized in the development of GMP consulting, engineering, construction, and integrated process equipment projects, we serve companies linked to the life sciences market (pharmaceutical and biotechnological, healthcare, cosmetic, veterinary, and food industries), as well as hospitals, laboratories, and research centers. We also offer solutions applying vacuum and high-vacuum technologies for traditional industry and high-technology industry in the energy and aerospace sectors, as well as scientific experimentation.

Job Description

The main function is to carry out the assigned service orders (ODS), which include environmental control tests in Rooms, Booths, Equipment, and controlled environment premises, according to established procedures, equipment commissioning (intermediate knowledge of electricity / electronics), the instructions of their superior, the requirements set by the company, and according to the current regulations in the pharmaceutical and related industries, in order to ensure the proper functioning of this equipment and thus fulfill its commitments.

The main functions are:

Perform preventive and corrective maintenance of equipment (electrical, electronic, and mechanical)
Develop the assigned service orders (ODS), following the company's quality policy and applicable regulations.
Perform Environmental Control tests in Rooms, Booths, Equipment, and controlled environment premises, and document the results following the established standard operating procedures (Technical Instructions).
Execute the necessary corrective actions to achieve the objectives of the assigned tasks.
Inform the Line Manager and Planning managers of the progress, incidents, and actions associated with their tasks.
Correctly report all work performed using the provided IT tools (SAP FSM & DisQ).
Strictly comply with expense settlements, hour allocation, and time tracking.
Maintain the image and defend the company's interests in front of customers

Requirements

Technical training or training acquired in the development of their usual profession.

Related training: electromechanical technician, testing laboratory validation technician, laboratory operations technician.

Minimum of 2 years of experience in Technical Service departments in industrial companies and/or electronic equipment, performing validation of laboratory equipment.

Experience in the commissioning of installations will be valued.

Knowledge of ISO 14644 and GMP regulations is an advantage.

Proficiency in office automation tools.

Intermediate/high level of spoken and written English.

Additional Information

For Syntegon and its subsidiaries, diversity is a key concern. We exclusively promote an environment where all employees, regardless of gender, age, origin, religion, sexual orientation, gender identity, or special needs, are treated equitably. If this job offer uses only the masculine form, it is for readability reasons and refers to individuals of all genders.

View original advert (Spanish)

Descripción de la empresa

Syntegon Telstar S.R.U es una empresa del grupo Syntegon, que opera a nivel mundial.
Como marca especializada en el desarrollo de proyectos GMP de consultoría, ingeniería, construcción y equipos de proceso integrados, servimos a empresas vinculadas al mercado de las ciencias de la vida (industria farmacéutica y biotecnológica, sanitaria, cosmética, veterinaria y alimentaria), así como hospitales, laboratorios y centros de investigación. También ofrecemos soluciones con aplicación de tecnologías de vacío y alto vacío para la industria tradicional y la industria de alta tecnología en los sectores energético y aeroespacial, así como experimentación científica.

Descripción del empleo

La función principal es realizar las ordenes de servicio (ODS) que se le asignan, estas incluyen ensayos de control ambiental en Salas, Cabinas, Equipos y locales de ambiente controlado, conforme a los procedimientos establecidos, puestas en marcha de equipos (conocimiento intermedio electricidad / electrónica), las instrucciones de su superior, los requisitos que marca la compañía y según la normativa vigente en la industria farmacéutica y afines, con el fin de asegurar el buen funcionamiento de estos equipos cumpliendo así sus compromisos.

Las funciones principales son:

Realizar mantenimiento preventivo y correctivo de equipos (eléctrico , electrónico, y mecánico)
Desarrollar las ordenes de servicio (ODS) que se le asignan, siguiendo la política de calidad de la empresa y la normativa aplicable.
Realizar los ensayos de Control Ambiental en Salas, Cabinas, Equipos y locales de ambiente controlado, y documentar los resultados siguiendo los procedimientos normalizados de trabajo establecidos (Instrucciones técnicas).
Ejecutar las acciones correctoras necesarias para el logro de los objetivos de las tareas que se le asignen.
Informar al Responsable de Línea y a los responsables de Planificación de la evolución, incidencias y acciones asociadas a sus tareas.
Reportar correctamente de todos los trabajos realizados mediante las herramientas informáticas provistas para ello (SAP FSM & DisQ).
Cumplir rigurosamente con las liquidaciones de gastos, imputación de horas y fichajes.
Mantener la imagen y defender los intereses de la compañía frente a los clientes

Requisitos

Formación técnica o formación adquirida en el desarrollo de su profesión habitual.

Formaciones relacionadas: técnico electromecánico, técnico/a de validaciones de Laboratorio de Ensayos, técnico/a en operaciones de laboratorio.

Experiencia mínima de 2 años en departamentos de Servicio Técnico en empresas industriales y/o equipos electrónicos, realizando validación de equipos de laboratorio.

Se valorará puesta en marcha de instalaciones.

Valorable conocimientos de normativa ISO 14644 y GMP

Dominio de las herramientas ofimáticas.

Inglés hablado y escrito a nivel medio/alto.