Telpark is a leading mobility and parking management company operating across the Iberian Peninsula. With a history spanning several decades, the company manages hundreds of thousands of parking spaces across both off-street facilities and regulated on-street zones. It has evolved from a traditional parking operator into a technology-driven mobility provider, primarily through its widely used Telpark mobile application which facilitates digital payments and electric vehicle charging.

Headquartered in Madrid, Telpark maintains a massive operational footprint across dozens of Spanish cities, including Valencia, Pamplona, and Marbella. For international professionals, the company offers opportunities ranging from specialized corporate roles in product management and digital transformation to large-scale operational management. Their focus on urban mobility innovation makes them a key player for those interested in the intersection of smart cities and sustainable transport in Spain.

Telpark originated from the growth and merger of several parking operators, most notably Empark, which was formed in 2009. The group has roots dating back to 1966 through its predecessor companies in the infrastructure and services sectors. Today, it is the leading parking operator in Spain and Portugal, focusing heavily on digital mobility solutions.

For international professionals

Market leader in the parking sector in Spain and Portugal with over 400,000 managed spaces.
Strong focus on digital transformation, offering roles in product development and data analysis for their mobile platform.
Extensive geographic presence across Spain, providing job opportunities in both major hubs and regional cities.
Pioneer in integrating electric vehicle (EV) charging infrastructure within urban parking networks.

Team Leader - Mérida

Telpark

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

If there is one thing that drives and inspires us at Telpark, it is talent.

Responsible for leading and managing a team of agents, ensuring a commercial focus, maintaining customer relationships, and ensuring the best possible operation of the parking facility, while maintaining the security and maintenance of the installations.

Functions

Commercial management:
- Propose and guarantee the execution of commercial initiatives and the sale of company products and services
Operational supervision and management:
- Supervise payment processes and rate control, ensuring the accuracy and transparency of transactions
Parking management:
- Control and regulate traffic to maintain an orderly and safe flow
- Manage the collection and validation of tickets, and the payment for commercial services and products
- Perform cash and ATM control, settlements and balancing, delivery, custody, and deposit of collections
Maintenance and security:
- Supervise the direct care and preservation of all facilities
- Supervise the maintenance and cleaning of the parking lot, ensuring it is in optimal condition and free of hazards
- Coordinate with external providers for the regular maintenance of equipment, lighting, and security systems
- Maintain and enforce security policies and occupational risk prevention
Personnel management:
- Lead the team of parking agents, prioritizing and ensuring correct performance with a focus on the development and growth of the team
- Create the shift schedule ensuring that shifts are perfectly covered to provide excellent service to the parking facility
- Train staff in operating procedures, security standards, and customer service
Reports and records:
- Responsibility for managing the profit and loss account of the parking facilities under their charge
- Maintain accurate records of transactions, receipts, and vehicle movements
- Prepare periodic reports on operational performance, incidents, and key parking metrics
- Effective use of computer systems or management tools to facilitate efficient control and administration of the parking lot

Knowledge and skills

Commercial skills
Customer orientation
Negotiation
Team management
Leadership
Analytical capacity
Decision making
Teamwork

Basic notions of information security. (Policy, Regulations, and Security).

If you want to be part of a growing company in the midst of a digital and cultural transformation process, this is your moment.

View original advert (Spanish)

Si hay algo que nos mueve y apasiona en Telpark es el talento.

Responsable de liderar y gestionar un equipo de agentes, garantizando el foco comercial, la relación con los clientes y el mejor funcionamiento posible del aparcamiento, manteniendo la seguridad y el mantenimiento de las instalaciones.

Funciones

Gestión comercial:
- Proponer y garantizar la ejecución de las iniciativas comerciales y venta de productos y servicios de la compañía
Supervisión y gestión operativa:
- Supervisar los procesos de cobro y control de tarifas, asegurando la exactitud y transparencia de las transacciones
Gestión del aparcamiento:
- Controlar y regular el tráfico para mantener un flujo ordenado y seguro
- Gestionar la recogida y validación de tickets, el cobro de servicios comerciales y productos
- Realizar el control de caja y cajeros automáticos, liquidaciones y cuadres, entrega, custodia e ingreso de las recaudaciones
Mantenimiento y seguridad:
- Supervisar el cuidado directo y conservación de todas las instalaciones
- Supervisar el mantenimiento y limpieza del aparcamiento, asegurando que esté en óptimas condiciones y libre de peligros
- Coordinar con proveedores externos el mantenimiento regular de equipos, iluminación y sistemas de seguridad
- Mantener y hacer cumplir las políticas de seguridad y prevención de riesgos laborales
Gestión de personal:
- Liderar el equipo de agentes de aparcamiento, priorizando y asegurando un correcto desempeño poniendo foco en el desarrollo y crecimiento del equipo
- Confeccionar el cuadrante asegurando que quedan los turnos perfectamente cubiertos para dar un excelente servicio al aparcamiento
- Capacitar al personal en procedimientos operativos, normas de seguridad y servicio al cliente
Informes y registros:
- Responsabilidad de gestionar la cuenta de resultados de los aparcamientos y a su cargo
- Mantener registros precisos de transacciones, recibos y movimientos de vehículos
- Preparar informes periódicos sobre el rendimiento operativo, incidentes y métricas clave de estacionamiento
- Uso eficaz de los sistemas informáticos o herramientas de gestión para facilitar el control y la administración eficiente del aparcamiento