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Parking Agent

On-site in Mérida·Part-time·Added 6 months ago (last checked 19 Oct)

Telpark

28 open roles

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Overview

Work mode: On-site, Mérida
Contract: Fixed-term contract, part-time hours
Spanish: Native level
Education: Vocational training (FP Grado Medio)

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Skills

Cleaning

This job advert was originally written in Spanish.

Requirements

What we're looking for

Customer orientation and service
Effective communication
Commercial skills
Teamwork
Minimum education - Intermediate Vocational Training Cycle or High School Diploma
Minimum experience - At least 1 year in commercial experience and customer service
Residency requirement - Residing in the city of the position or surrounding areas (maximum 10 km distance)
Required languages Spanish - Native or Bilingual (This may vary depending on the autonomous community)
English or French - Basic
User-level computer skills
Sales skills
Teamwork
Incident resolution

Nice to have

Knowledge of basic maintenance and repairs is a plus

The role

Job Description

He is responsible for ensuring the efficient and safe operation of a parking facility, interacting with customers, managing the flow of vehicles and customers, providing parking assistance, and ensuring compliance with parking rules and regulations.

What you'll do

Customer service:
- Providing good service by attending to customer needs
- Providing the necessary information about current products or rates
Parking management:
- Managing the internal flow of vehicles and people
- Supervising and coordinating vehicle entries and exits
- Controlling and regulating traffic to maintain an orderly and safe flow
- Managing ticket collection and validation, and collecting payment for commercial services and products
- Performing cash register and ATM control, settlements and reconciliations, delivery, custody, and deposit of collections
Commercial management:
- Executing commercial initiatives and selling the company's products and services according to customer needs
Parking maintenance:
- Keeping equipment and facilities in perfect working order and condition. This includes cleaning, tidiness, and maintenance
- Keeping the ticket booth, cash register, and ATMs in good condition
Information and reporting:
- Reporting any problems or breakdowns in equipment, security systems, or parking infrastructure
- Collecting, assessing, and charging for tickets, charging for various services, verifying and controlling the cash register and ATMs, performing settlements and cash reconciliations, delivery, custody, and deposit of collections
Resolving problems and emergency situations:
- Handling conflictive or emergency situations, such as vehicle accidents, altercations, or security issues
- Coordinating with relevant authorities, such as the police or emergency services, as necessary

How you'll work

Contract start date: 30 - 03 - 2026
Contract duration: 06-04-2026 - One week

About Telpark

Telpark is a leading parking management company in Spain and Portugal, operating a vast network of off-street parking facilities and on-street regulated parking zones (ORA). As part of the Empark group, Telpark manages over 1,000 parking locations, serving millions of drivers annually. The company combines traditional parking operations with a digital platform that allows users to pay for parking via mobile app, making it a key player in the smart mobility sector.

In Spain, Telpark has a strong presence across numerous cities, including Madrid, Barcelona, Valencia, and many others, with a significant number of field operations roles such as parking agents, inspectors, and tow truck drivers. The company is actively hiring for both operational and corporate positions, offering opportunities for international professionals in areas like product management and procurement. Telpark's work culture emphasizes customer service and operational efficiency, with a growing focus on digital innovation.

Industry: Parking
Founded: 2000
Employees: 1,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Valencia and 4 more
Website: telpark.com

Good to know if you are moving

Telpark is headquartered in Madrid, Spain, and is a subsidiary of Empark, a major European parking operator.
The company manages over 1,000 parking facilities and on-street parking zones across Spain and Portugal.
Telpark offers a mobile app for parking payments, reflecting a strong focus on digital transformation in the parking industry.
Open roles in Spain include both field operations (parking agents, inspectors, tow truck drivers) and corporate positions (product manager, category manager, procurement specialist).
International professionals may find opportunities in corporate roles that require Spanish language skills, while field roles are more localized.