Temporing is a Spanish human resources and staffing firm that provides recruitment, temporary employment, and outsourcing services across the Iberian Peninsula. The company operates as a bridge between businesses and job seekers, specializing in sectors such as logistics, manufacturing, hospitality, and administrative services.

With an extensive network of offices throughout Spain, Temporing is a significant player for international professionals looking to enter the Spanish labor market. They offer a wide variety of roles ranging from technical and IT support to specialized industrial positions, often serving as a primary point of contact for those seeking their first professional experience in the country.

Temporing was founded in Spain to provide flexible human resources and staffing solutions to the local market. Since its inception, it has grown into a national network, focusing on proximity to both industrial hubs and major urban centers to facilitate employment.

For international professionals

Operates an extensive network of over 40 physical offices across nearly every region in Spain.
Offers a diverse range of contract types, including temporary-to-permanent placements which are common entry points for international hires.
Recruits for a broad spectrum of industries, from blue-collar logistics and manufacturing to white-collar IT and administration.
Frequently lists roles requiring multilingual capabilities, such as Dutch, French, or English, for customer service and sales positions.
Provides local market expertise and administrative support for workers navigating Spanish labor contracts.

Customer Service Administrator - Valladolid

Temporing

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Temporing, we are selecting an Administrator with experience in logistics to join a major company in the sector located in Valladolid.

Functions:

Perform comprehensive tracking of national and international shipments.
Manage, analyze, and resolve operational and transport incidents.
Maintain continuous and proactive communication with customers regarding the status of their shipments and pickups.
Coordinate with Operations, Distribution, Billing, and other branches to resolve incidents and special requirements.
Manage claims, damages, shortages, and customer information requests.
Prepare tracking reports and analyze quality and service indicators.
Detect opportunities for improvement and participate in the optimization of customer-oriented processes.

Requirements:

Minimum education: High School Diploma, Vocational Training, or similar studies in administration, commerce, or customer service.
Previous experience of at least 1 year in administrative or customer service positions (experience in logistics or commerce companies is valued).
Knowledge of office tools (MS Office) and experience with management systems/CRM.
Good oral and written communication in Spanish; knowledge of Catalan and/or English will be valued.
Organizational skills, attention to detail, and customer orientation.

On offer:

Contract renewable month-to-month through ETT + incorporation into the company.
Full-time schedule from Monday to Friday, from 9:00 AM to 6:00 PM.
Salary: 20,000 gross/annual.

How to apply for the position?

If you meet the requirements and are interested in the position, send your updated resume.

And you, do you have the Temporing attitude?

View original advert (Spanish)

Desde Temporing seleccionamos un/a Administrativo/a con experiencia en logística para incorporar en una importante empresa del sector ubicada en Valladolid.

Funciones:

Realizar el seguimiento integral de envíos nacionales e internacionales.
Gestionar, analizar y resolver incidencias operativas y de transporte.
Mantener una comunicación continua y proactiva con los clientes sobre el estado de sus expediciones y recogidas.
Coordinar con Operaciones, Distribución, Facturación y otras delegaciones la resolución de incidencias y requerimientos especiales.
Gestionar reclamaciones, averías, faltas y solicitudes de información de los clientes.
Elaborar informes de seguimiento y analizar indicadores de calidad y servicio.
Detectar oportunidades de mejora y participar en la optimización de procesos orientados al cliente.

Requisitos:

Formación mínima: Graduado Escolar, Formación Profesional o estudios similares en administración, comercio o atención al cliente.
Experiencia previa de al menos 1 año en puestos administrativos o de atención al cliente (valorables en empresas de logística o comercio).
Conocimientos de herramientas ofimáticas (MS Office) y experiencia con sistemas de gestión/CRM.
Buena comunicación oral y escrita en español; se valorará conocimiento de catalán y/o inglés.
Capacidad de organización, atención al detalle y orientación al cliente.

Se ofrece: