Atos is a global leader in digital transformation, high-performance computing, and information technology infrastructure. Headquartered in France, the company operates in dozens of countries and employs approximately 95,000 people worldwide. It provides a wide range of services including cloud computing, cybersecurity, and big data solutions to diverse sectors such as finance, healthcare, and government.

In Spain, Atos maintains a significant presence with a large workforce distributed across several major cities. The company is a key player in the Spanish IT market, offering numerous opportunities for international professionals, particularly in specialized technical roles like SAP, Cybersecurity, and AI. Atos Spain is known for its multicultural environment and frequently hires for multilingual support roles, making it an accessible entry point for expats in the Spanish tech scene.

Atos was formed in 1997 through the merger of the French companies Axime and Sligos. It grew significantly through major acquisitions, including Siemens IT Solutions and Services in 2011 and the French supercomputer manufacturer Bull in 2014.

This job was published 4 months ago

Responsable técnico de Infraestructuras y CAU

Atos

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Location: Santander | Work model: On-site

Atos is a European leader in digital transformation, cybersecurity, cloud computing, and high-performance computing. With a global presence and a strong commitment to innovation and sustainability, we offer technology solutions that drive the digital future. With more than 67,000 professionals in 61 countries, we work to design a secure and sustainable information space, supporting scientific and technological development worldwide.

Description

We are looking for a Level 2 Technical and Data Center Manager to oversee the operation, advanced support, and maintenance of the Data Processing Center (DPC). This person will be the primary contact for systems administration, technical coordination, and resolving complex incidents within the Help Desk and Data Center environment.

Functions

Ensure compliance with the Service Level Agreements (SLAs) of the CAU and the Data Center.
Manage hardware incidents and coordinate technical interventions in the data center .
Manage backups , virtualized environments, and associated operations.
Supervise, coordinate and support maintenance and help desk technicians.
Prepare reports, analyze results and define key performance indicators (KPIs) .
Provide initial and ongoing training to operators and associated technicians.
Ensure safety during maintenance tasks in the data center.

Requirements

Education : official degree in Computer Science or equivalent.
Experience :
- Minimum 5 years in the ICT sector.
- Demonstrable experience in Linux systems and open source applications.
- Experience in hardware maintenance , cabling, console management and interventions in data center environments.
- Experience in the management and supervision of User Service Centers (CAU) .
- Experience in the management and supervision of data centers .
Technologies and/or Skills :
- Ability to coordinate technical maintenance and help desk teams.
- Competence in report preparation, metrics analysis, and KPI design.
- Knowledge and best practices in safety applied to maintenance tasks.
Language : Spanish required
Valuable certifications : ITIL v4 and Linux technologies or equivalent.

What we offer

Permanent contract with probationary period.
Schedule from Monday to Friday , in rotating shifts within the 08:00-19:00 range + Intensive work schedule on Fridays and in the summer.
Paid on-call shifts , 24/7 on a weekly rotating basis.
Access to the e-Flex flexible compensation plan .
Real opportunities for professional growth within the company.
Participation in a stable, growing and impactful project .
Ongoing training and support to obtain certifications relevant to the position.

At Atos, we value diversity and inclusion. We foster an environment where everyone can thrive and contribute their talents, regardless of their background, identity, or circumstances. Join Atos and develop your career in a flexible, stable, and innovation-driven environment.

Choose your future with us

View original advert (Spanish)

Ubicación: Santander | Modelo de trabajo: Presencial

Atos es líder europeo en transformación digital, ciberseguridad, cloud y computación de alto rendimiento. Con presencia global y un firme compromiso con la innovación y la sostenibilidad, ofrecemos soluciones tecnológicas que impulsan el futuro digital. Con más de 67.000 profesionales en 61 países, trabajamos para diseñar un espacio de información seguro y sostenible, apoyando el desarrollo científico y tecnológico a nivel mundial.

Descripción

Buscamos un/a Responsable ténico y CPD Nivel 2 que se encargue de la operación, soporte avanzado y mantenimiento del Centro de Procesamiento de Datos (CPD). Será la persona de referencia para la administración de sistemas, la coordinación de técnicos y la resolución de incidencias de mayor complejidad en el entorno de CAU y Data Center.

Funciones

Garantizar el cumplimiento de los Acuerdos de Nivel de Servicio (SLA) del CAU y del Data Center.
Gestionar incidencias de hardware y coordinar las intervenciones técnicas en el CPD.
Administrar copias de seguridad, entornos virtualizados y operaciones asociadas.
Supervisar, coordinar y apoyar a los técnicos de mantenimiento y CAU.
Elaborar informes, análisis de resultados y definición de indicadores (KPIs).
Impartir formación inicial y continua a operadores y técnicos asociados.
Garantizar la seguridad en las tareas de mantenimiento en el CPD.

Requisitos

Educación: título oficial en Informática o equivalente.
Experiencia:
- Mínimo 5 años en el sector TIC.
- Experiencia demostrable en sistemas Linux y aplicaciones open source.
- Experiencia en mantenimiento de hardware, cableado, gestión de consola e intervenciones en entornos de CPD.
- Experiencia en gestión y supervisión de Centros de Atención a Usuarios (CAU).
- Experiencia en la gestión y supervisión de CPDs.
Tecnologías y/o Habilidades:
- Capacidad para coordinar equipos técnicos de mantenimiento y CAU.
- Competencia en la preparación de informes, análisis de métricas y diseño de KPI.
- Conocimientos y buenas prácticas en seguridad aplicada a tareas de mantenimiento.
Idioma: español imprescindible
Certificaciones valorables: ITIL v4 y tecnologías Linux o equivalentes.

Qué ofrecemos

Contrato indefinido con periodo de prueba.
Horario de lunes a viernes, en turnos rotativos dentro de la franja 08:00-19:00 + Jornada intensiva los viernes y el verano.
Guardias remuneradas, 24/7 en rotación semanalmente.
Acceso al plan de retribución flexible e-Flex.
Oportunidades reales de crecimiento profesional dentro de la compañía.
Participación en un proyecto estable, en crecimiento y con impacto.
Formación continua y apoyo para obtener certificaciones relevantes para el puesto.