CaixaBank is the leading financial group in Spain and one of the most significant banking institutions in the Eurozone, serving millions of customers through an extensive network of branches and digital channels. The company operates across retail banking, insurance, and asset management, maintaining a dominant market share in the Iberian Peninsula following its 2021 merger with Bankia.

With its legal headquarters in Valencia and major operational hubs in Barcelona and Madrid, CaixaBank offers a vast array of career paths ranging from local branch management to highly specialized corporate functions. For international professionals, the bank is particularly relevant in areas such as cybersecurity, fintech, data analytics, and sustainable finance, where it seeks to integrate global best practices into its digital transformation strategy.

Founded in 1904 as Caja de Ahorros y Pensiones de Barcelona ('la Caixa'), the institution transitioned to a publicly traded bank in 2011. In 2021, it completed a landmark merger with Bankia, solidifying its position as the largest bank in the Spanish domestic market.

Associate Business Monitoring - Agency and Monitoring

CaixaBank

This job was originally posted in Spanish and automatically translated to English.

Requirements

• Higher degree in Law, Economics, Business Administration, Business Studies; postgraduate degrees and masters will be positively valued.
• Minimum of 5 years of professional experience.
• Strong analytical capacity for contracts and their corresponding negotiation both internally within the entity and externally with banks and public entities.
• Previous experience in structured finance, risk analysis, management and monitoring areas, or similar financial solutions will be positively valued.
• Written and spoken proficiency in English is essential. Knowledge of as many languages as possible will be very positively valued.

Benefits

Be part of the most innovative Bank in Western Europe, according to The Innovators awards from the US magazine Global Finance.
Onboarding program and personalized guidance for your professional development.
Individual training itinerary with access to our online platform, which offers an extensive catalog of self-learning resources to encourage your continuous growth.
You will have a comprehensive health insurance policy completely free of charge for you. Additionally, you will be enrolled in the Pension Plan, to which CaixaBank will make contributions thinking about your future.
Flexible remuneration applied to transport, training, languages, childcare, among others.
Flexibility measures (remote work, flexible start times)
We hold the Top Employer certification, which recognizes us as one of the best companies to work for

Job Description

CaixaBank is a financial group with a socially responsible universal banking model with a long-term vision, based on quality, proximity, and specialization, offering a value proposition of products and services adapted to each segment, embracing innovation as a strategic challenge and a differentiating feature of its culture, and whose leading position in retail banking in Spain and Portugal allows it to play a key role in contributing to sustainable economic growth.

What projects do we develop?

Agency & Monitoring is part of the Asset & Structured Trade Finance product area, which reports to Corporate and Institutional Banking (CIB). It was created in 2020 to monitor the portfolio of operations covered by Coverage Agents who insure commercial risks (e.g., default of the accredited party) and/or political risks of the accredited party's country (e.g., natural disasters, nationalization, etc.) generally derived from the activities of companies abroad. Coverage Agents can be Public (ECAs - e.g., Cesce, KSure, UKEF, Multilaterals - e.g., IFC, MIGA-, Development Financial Institutions - e.g., OPIC-), in which case they act on behalf and order of their respective states; or Private (e.g., private insurers individually or in a consortium).

These operations present an operational risk that, in the event of a breach of obligations by the Insured party of the policy (in most cases CaixaBank), can lead to the loss of coverage. For this reason, this business requires a Business Monitoring activity closely coordinated with the operation's structurers to ensure that the necessary actions are taken to preserve the solidity of the portfolio.

Activities:

Preparation and calculation of risk exposure models in Private Insurance coverage for the recalculation of premiums.
Monitoring of the Milestones of each coverage operation in normal situations based on the Risk Monitoring Sheet prepared for each operation.
Preparation of waivers / modification or restructuring of portfolio operations, including the coverage policy.
Management of the operational risk of coverages, which includes:
Filing of Supplements / Coverage Modifications
Compliance with information and communication obligations with the different Coverage Agents as established in the coverage policy.
Monitoring and verification of the obligations that CaixaBank has as the Insured. With the support of the team's more senior resources, collaborate where appropriate in the management of defaults, claim declarations, and collection of claims.
Management of the Centralized Archive
- Filing of Supplements / Coverage Modifications
- Filing of received / generated information
- Filing of authorizations, Waivers, and modifications.
- Filing of responses from Coverage Agents
- Filing of various reports, related reports, and information regarding the operation's guarantees.
Preparation of Monitoring reports and internal communication between departments involved in the management of the same operation.

Minimum Requirements

Key Competencies

Good communication and interpersonal skills, empathy.
Pragmatic profile with independent judgment, problem-solving ability, and results orientation.
Ability to work in a team and individually with execution and organizational capacity.
Commitment, enthusiasm, and self-motivation to help grow a new business.

What do we offer?

Be part of the most innovative Bank in Western Europe, according to The Innovators awards from the US magazine Global Finance.
Onboarding program and personalized guidance for your professional development.
Individual training itinerary with access to our online platform, which offers an extensive catalog of self-learning resources to encourage your continuous growth.
You will have a comprehensive health insurance policy completely free of charge for you. Additionally, you will be enrolled in the Pension Plan, to which CaixaBank will make contributions thinking about your future.
Flexible remuneration applied to transport, training, languages, childcare, among others.
Flexibility measures (remote work, flexible start times)
We hold the Top Employer certification, which recognizes us as one of the best companies to work for

Job profile

Responsible for all stages of the execution of an operation until its closing (identification of opportunities, preparation of risk reports for committee approval, preparation of offers and mandates, negotiation of documentation, Due Diligence review, and signing of the operation). Senior levels act as trainers for junior levels. Collaboration in origination activities relevant to the budget. Management of waivers, novations, control of milestones with operational risk, and portfolio monitoring.

Competencies

H PREPARATION OF OFFERS/ MANDATES

S.1.1 ALLIANCES - COLLABORATION AND TRANSVERSALITY

S.1.4 ALLIANCES - COMMUNICATION

H STRUCTURING

S.1.3 ALLIANCES - INFLUENCE

S.1.2 ALLIANCES - CUSTOMER ORIENTATION

S.2.1 HUMANISM - COMMUNICATION AND EMPATHY

S.2.2 HUMANISM - LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIP

S.4.1 ANTICIPATION - ANTICIPATION AND CHANGE MANAGEMENT

H RISK PROCESSES, POLICIES AND OPERATIONS

S.3.1 EMPOWERMENT - FOCUS ON RESULTS

H STF PRODUCT AND BUSINESS

S.5.1 DIVERSITY - PROMOTING DIVERSITY

H OPERATION RISK ANALYSIS

H DATA PREPARATION/MOVEMENT TOOLS

H OPERATIONAL RISK CONTROL AND MONITORING

H CIB NEGOTIATION

H IA LITERACY

View original advert (Spanish)

CaixaBank es un grupo financiero con un modelo de banca universal socialmente responsable con visión a largo plazo, basado en la calidad, la cercanía y la especialización, que ofrece una propuesta de valor de productos y servicios adaptada para cada segmento, asumiendo la innovación como un reto estratégico y un rasgo diferencial de su cultura, y cuyo posicionamiento líder en banca minorista en España y Portugal le permite tener un rol clave en la contribución al crecimiento económico sostenible.

¿Qué proyectos desarrollamos?

Agency & Monitoring forma parte del área de producto de Asset & Structured Trade Finance, que depende de Corporate and Institutional Banking (CIB). Se creó en 2020 para realizar el seguimiento del portfolio de operaciones o cubiertas por Agentes de Cobertura que aseguran los riesgos comerciales (ej. impago de la acreditada) y/o los riesgos políticos del país de la acreditada (ej: desastres naturales, nacionalización, etc) en general derivados de la actividad de las empresas en el exterior. Los Agentes de Cobertura pueden ser Públicos (ECAs -ej: Cesce, KSure, UKEF, Multilaterales -ej: IFC, MIGA-, Instituciones Financieras de Desarrollo -ej: OPIC-), en este caso actúan por cuenta y orden de sus estados correspondientes; o bien, Privados (ej: las aseguradoras privadas en forma individual o en consorcio).

Estas operaciones presentan un riesgo operacional que, en caso de incumplimiento de obligaciones por parte del Asegurado de la póliza (en la mayoría de los casos es CaixaBank), puede conllevar a la pérdida de la cobertura. Por este motivo, este negocio necesita una actividad de Business Monitoring muy coordinada con los estructuradores de la operación para garantizar que se llevan a cabo las actuaciones necesarias para preservar la solidez del portafolio.

Actividades:

Preparación y cálculo de modelos de exposición de riesgo en coberturas de Seguro Privado para el recálculo de primas.
Seguimiento de los Hitos de cada operación de cobertura en situación normal sobre la base de la Ficha de Seguimiento de Riesgo elaborada para cada operación.
Elaboración de waiver / modificación o reestructuración de las operaciones del portafolio incluida la póliza cobertura.
Gestión el riesgo operacional de las coberturas, lo que incluye:
Archivo de Suplementos / Modificación Cobertura
Cumplir con las obligaciones de información y comunicaciones con los diferentes Agentes de Cobertura sobre lo establecido en la póliza de cobertura.
Seguimiento y verificación de las obligaciones que CaixaBank tiene como Asegurado. Con el apoyo de los recursos más senior del equipo, colaborar en su caso en la gestión de impagos, declaración de siniestro y cobro de siniestros.
Gestión del Archivo Centralizado
- Archivo de Suplementos / Modificación Cobertura
- Archivo de la información recibida / generada
- Archivo de las autorizaciones, Waivers y modificaciones.
- Archivo de las respuestas de los Agentes de Cobertura
- Archivos de Informes varios, informes relativos y información relativa a las garantías de la operación.
Elaboración de informes de Seguimiento/ Monitoring y comunicación interna entre departamentos involucrados en la gestión de una misma operación.

Requisitos mínimos

• Titulación superior en Derecho, Economía, ADE, Empresariales, postgrados y master serán valorados positivamente.
• Experiencia profesional mínima de 5 años.
• Gran capacidad analítica de contratos y su correspondiente negociación tanto internamente en la entidad como externamente con bancos y entidades públicas.
• Experiencia previa en financiaciones estructuradas, análisis riesgo, areas de gestión y seguimiento o soluciones financieras similares serán valoradas positivamente.
• Dominio escrito y hablado del inglés, es imprescindible. Se valorará muy positivamente el conocimiento del mayor número de idiomas posibles.

Competencias clave

Buena comunicación y habilidades interpersonales, empatía.
Perfil pragmático con juicio propio, capacidad resolutiva y orientación a resultados.
Trabajo en equipo e individual con capacidad de ejecución y de organización.
Compromiso, entusiasmo y auto-motivación para poder potenciar un nuevo negocio.

¿Qué ofrecemos?

Formar parte del Banco más innovador en Europa Occidental, según los premios The Innovators de la revista estadounidense Global Finance.
Programa de onboarding y acompañamiento personalizado para tu desarrollo profesional.
Itinerario formativo individual con acceso a nuestra plataforma online, que ofrece un extenso catálogo de recursos de autoaprendizaje para fomentar tu crecimiento continuo.
Dispondrás de un seguro de salud completo totalmente gratuito para ti. Además, quedarás adherido al Plan de Pensiones, al que CaixaBank realizará aportaciones pensando ya en tu futuro.
Retribución flexible aplicada a transporte, formación, idiomas, guardería, entre otros.
Medidas de flexibilidad (trabajo en remoto, flexibilidad entrada)
Contamos con la certificación Top Employer, que nos reconoce como una de las mejores empresas para trabajar

Job profile

Responsables de todas las etapas para la ejecución de una operación hasta su cierre (identificación de oportunidades, preparación de los informes de riesgo para su aprobación en comité, preparación de ofertas y mandatos, negociación de la documentación, revisión de Due Diligence y firma de la operación). Los niveles más seniors son formadores de los niveles más juniors. Colaboración en actividades de orginación relevantes para el presupuesto. Gestión de waivers, novaciones, control de hitos con riesgo operacional y seguimiento de la cartera.