Grupo Diusframi is a leading Spanish technology and services provider specializing in the financial and retail sectors. With over 30 years of experience, the company focuses on payment systems, technical maintenance, logistics, and business process outsourcing (BPO) for major banking institutions and commercial chains.

Headquartered in Madrid, the group maintains a significant operational footprint across Spain, including major hubs in Barcelona and Getafe. For international professionals, Diusframi offers opportunities in IT development, project management, and multilingual customer support, frequently seeking candidates proficient in English, Portuguese, or Catalan to support their diverse service portfolio.

Founded in 1986, Grupo Diusframi began as a technical service provider for payment terminals. It has since evolved into a comprehensive technology partner for the financial sector, expanding its services to include logistics, software development, and customer care.

For international professionals

Strong presence in the Spanish fintech and banking services ecosystem, working with major national financial institutions.
Offers a wide range of entry-level and specialized roles, including positions requiring multilingual skills such as English and Portuguese.
Maintains multiple operational centers across Spain, with significant activity in Madrid, Barcelona, and Getafe.
Provides opportunities for technical profiles in areas such as Android development, FullStack engineering, and network communications.

Administrative Assistant 40H with English

Grupo Diusframi

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Management of claim files.
Handling inquiry calls from merchants.
Administrative tasks
Manage various tasks based on the team organization

- Salary: 17,094 gross/annual for full-time + language bonus
- Schedule: Mon-Fri 09:00-18:00
- Contract type: Temporary
- Modality: 60% remote work

- Location: C/ Albasanz (Madrid)

Banking and financial services knowledge

Office

Advanced Excel

Knowledge of the following is valued:

Call Center or Customer Service
Banking activity.

Banking activity

CRM 365, HOST applications.

English

Catalan is valued

Grupo Diusframi actively promotes equal opportunities between men and women.
Possession of a disability certificate will be positively valued.

View original advert (Spanish)

Gestión de expedientes de reclamaciones.
Atención de llamadas de consulta de los comercios.
Gestiones administrativas
Gestionar las diferentes tareas en función de la organización del equipo

- Salario:17.094 brutos/ anuales por jornada completa + plus de idioma
- Horario: L-V 09:00-18:00
- Tipo de contrato: Temporal
- Modalidad: 60% teletrabajo

-Ubicación: C/ Albasanz (Madrid)

Conocimientos bancarios y servicios financieros

Office

Excel avanzado

Valorable conocimiento de:

Call Center o Atención al cliente
Actividad bancaria.

Actividad bancaria

Aplicaciones CRM 365, HOST.

Inglés

Valorable Catalán

Grupo Diusframi promueve activamente la igualdad de oportunidades entre hombres y mujeres.
Se valorará positivamente encontrarse en posesión del certificado de discapacidad.