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Operations Analyst - Order to Cash
Eurofirms·Barcelona, Spain
What they offer
Jornada Completa De 40 Horas Semanales Entre Lunes Y Viernes En Turno Partido En Horario Entre 08:00h Y 18:00h Con Los Descansos Establecidos Por Ley. hours
Per the ad.
What they ask for
Have the right to work in Spain
Eurofirms doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Barcelona
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.
Pulled from the advert automatically — the full ad is what counts.
Added 13 days ago
About the role
Eurofirms is recruiting an Operations Analyst - Order to Cash for a consulting company located in Barcelona. The selected candidate will carry out the following duties:
What you'll do
- Manage activities related to orders and disputes, including changes in order entry, order rejections, order blocks, and urgent orders.
- Analyze and close non-standard cases of medium complexity.
- Manage customer claims and inquiries through close cooperation with internal teams to ensure timely and effective resolution.
- Make immediate inbound and outbound calls, as well as send emails to customers related to the order management process.
- Manage commercial disputes related to the O2B process.
- Among other tasks specific to the job position.
Education & certifications
- Completed secondary education.
Languages
- Fluent in spoken and written Spanish.
- English - Advanced.
Requirements
- Minimum of two years of experience in similar roles.
- We are looking for a proactive and responsible person.
- Residence near the workplace is valued.
About the role
Eurofirms selecciona un/a Analista de Operaciones- Order to Cash para empresa del sector de consultoría situada en Barcelona La persona seleccionada desempeñará las siguientes funciones:
What you'll do
- Gestionar actividades relacionadas con pedidos y disputas, incluyendo cambios en la introducción de pedidos, rechazos, bloqueos de pedidos y pedidos urgentes.
- Analizar y cerrar casos no estándar y de complejidad media.
- Gestionar reclamaciones y consultas de clientes/as mediante una estrecha cooperación con los equipos internos para garantizar una resolución oportuna y eficaz.
- Realizar llamadas entrantes y salientes inmediatas, así como correos electrónicos a clientes/as relacionados con el proceso de gestión de pedidos.
- Gestionar disputas comerciales relacionadas con el proceso O2B.
- Entre otras tareas propias del puesto de trabajo.
Education & certifications
- ESO finalizada.
Languages
- Castellano hablado y escrito correctamente.
- Inglés- Alto.
Requisitos
- Experiencia mínima de dos años en puestos similares.
- Buscamos a una persona proactiva y responsable.
- Valorable residencia cercana al puesto de trabajo.
This job was automatically translated to English, .
About the company
Eurofirms
Staffing
View company profile
Spanish company
Eurofirms is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.
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