Commercial Consultant. Customer Service
Commercial Consultant. Customer Service
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Benefits
Schedule: Split shift from 09:00 to 17:00 hours, with a 20-minute lunch break. Monday to Friday.
Initial temporary contract with high possibilities of joining the permanent staff
Job Description
#Ref. MUR-SGG #SquadVenus
At FASTER EMPLEO, we are looking for a dynamic and detail-oriented professional to provide comprehensive support to our client portfolio. Your main objective will be to ensure excellent service, perform correct order tracking, resolve incidents effectively, and provide administrative support to the commercial area, contributing directly to the satisfaction and loyalty of our clients.
Location: Molina de Segura
What functions will you perform?
Customer Service and Follow-up
* Maintain proactive and continuous communication with our client portfolio.
* Track orders to ensure compliance with delivery deadlines.
* Resolve incidents and coordinate quick solutions together with the involved departments.
* Record and keep key client information updated in the CRM.
* Conduct satisfaction surveys and provide after-sales follow-up.
* Manage complaints ensuring an agile, empathetic, and effective response.
Commercial Administrative Management
* Enter and manage sales orders in our management system.
* Provide administrative and organizational support to the commercial team to optimize processes.
What do we offer?
Schedule: Split shift from 09:00 to 17:00 hours, with a 20-minute lunch break. Monday to Friday.
Initial temporary contract with high possibilities of joining the permanent staff
View original advert (Spanish)
#Ref. MUR-SGG #SquadVenus
En FASTER EMPLEO, buscamos a un/a profesional dinámico/a y orientado/a al detalle para dar soporte integral a nuestra cartera de clientes. Tu objetivo principal será garantizar una atención excelente, realizar el correcto seguimiento de los pedidos, resolver incidencias de manera eficaz y dar apoyo administrativo al área comercial, contribuyendo directamente a la satisfacción y fidelización de nuestros clientes.
Ubicación: Molina de Segura
¿Qué funciones realizarás?
Atención y Seguimiento de Clientes
* Mantener una comunicación proactiva y continua con nuestra cartera de clientes.
* Realizar el seguimiento de pedidos para asegurar el cumplimiento de los plazos de entrega.
* Resolver incidencias y coordinar soluciones rápidas junto con los departamentos implicados.
* Registrar y mantener actualizada la información clave de los clientes en el CRM.
* Realizar encuestas de satisfacción y dar seguimiento postventa.
* Gestionar reclamaciones asegurando una respuesta ágil, empática y eficaz.
Gestión Administrativa Comercial
* Introducir y gestionar los pedidos de venta en nuestro sistema de gestión.
* Dar soporte administrativo y organizativo al equipo comercial para optimizar los procesos.
¿Que ofrecemos?
Horario: Jornada partida de 09:00 a 17:00 horas, con 20 minutos de pausa para la comida. Lunes a viernes.
Contrato inicial temporal con altas posibilidades de incorporación a plantilla
Application managed by Faster Empleo