Customer Service with Portuguese
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Job Description
#Ref.GUA-GOG#SquadEris
At Faster Empleo ETT, we are selecting a Customer Service representative with a high level of Portuguese to join an important company located in Guadalajara.
If you are passionate about customer service, enjoy phone interaction, and have a commercial orientation, this could be a great opportunity to continue developing your professional career.
Functions:
* Attend to and advise customers by phone, offering a personalized and quality service.
* Manage incoming calls related to order processing and inquiries.
* Identify customer needs, resolve incidents, and offer solutions adapted to each case.
* Provide clear and updated information about products and services.
* Record interactions with customers and keep information updated in the system.
* Detect commercial opportunities during customer service and perform cross-selling of products and services.
* Contact potential customers to present the offer of products and services and generate new business opportunities.
What do we offer?
* Full-time position.
* Schedule from Monday to Friday, 09:00 to 18:00 hours.
* Salary according to the collective agreement.
* 1-month contract, extendable for 2 more months, with the possibility of joining the permanent staff.
* Good working environment.
View original advert (Spanish)
#Ref.GUA-GOG#SquadEris
En Faster Empleo ETT seleccionamos un/a Customer Service con nivel alto de portugués para incorporarse a una importante empresa ubicada en Guadalajara.
Si te apasiona la atención al cliente, disfrutas del trato telefónico y cuentas con orientación comercial, esta puede ser una buena oportunidad para seguir desarrollando tu carrera profesional.
Funciones:
* Atender y asesorar telefónicamente a los clientes, ofreciendo un servicio personalizado y de calidad.
* Gestionar las llamadas entrantes relacionadas con la tramitación de pedidos y consultas.
* Identificar las necesidades de los clientes, resolver incidencias y ofrecer soluciones adaptadas a cada caso.
* Proporcionar información clara y actualizada sobre productos y servicios.
* Registrar las interacciones con los clientes y mantener actualizada la información en el sistema.
* Detectar oportunidades comerciales durante la atención al cliente y realizar venta cruzada de productos y servicios.
* Contactar con clientes potenciales para presentar la oferta de productos y servicios y generar nuevas oportunidades de negocio.
¿Qué ofrecemos?
* Jornada completa.
* Horario de lunes a viernes de 09:00 a 18:00 horas.
* Salario según convenio.
* Contrato de 1 mes, ampliable 2 meses más, con posibilidad de incorporación a plantilla.
* Buen ambiente de trabajo.