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Project Manager CSX PMO EU

Henkel·Barcelona, Spain

What they ask for

  • Have the right to work in Spain

    Henkel doesn't mention sponsorship in the ad.

  • Work on-site in Barcelona

    No relocation package mentioned.

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What you'll do

  • Own end‑to‑end project management: design, planning, delivery, cost, and outcome evaluation.
  • Apply a strong customer‑centric mindset in all stakeholder interactions.
  • Align closely with Global SC, Regional SC, GBS+, dX, Functions, and Business Units.
  • Collect and analyze customer feedback and market insights (Voice of Customer).
  • Oversee CRM system implementation and identify improvement opportunities.
  • Contribute recommendations impacting CSX strategy.
  • Lead business and IT projects to improve customer experience and process harmonization.
  • Support customer service initiatives that drive retention and new business.
  • Communicate local action plans and link them to global CSX strategy.
  • Identify, evaluate, and implement customer experience improvement projects.
  • Design and roll out tools, processes, and initiatives aligned to Global CSX.
  • Lead cross‑functional and country implementation teams.
  • Collaborate closely with CSX, CoE, GBS+, and Supply Chain teams.
  • Drive continuous improvement through innovation and structured project plans.
  • Manage performance using KPIs and reporting tools.
  • Set objectives, monitor progress, and take corrective actions.
  • Plan activities to ensure efficiency, continuity, and customer satisfaction.
  • Ensure compliance with Henkel standards, SHE, and sustainability requirements.

About the company

Henkel

Henkel

Consumer Goods

View company profile
International company
47000 employees
Spain HQ: Barcelona, Spain

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