ILUNION is a leading Spanish business group and a global benchmark in social enterprise, operating as the commercial arm of the ONCE Social Group. The company operates across a vast range of sectors including hospitality, industrial laundry, facility management, senior care, and accessibility consultancy. With a workforce of over 35,000 people, it is one of Spain's largest employers, uniquely balancing commercial profitability with a social mission to create quality employment for people with disabilities.

Headquartered in Madrid, ILUNION maintains a massive footprint across the entire Spanish territory with hundreds of work centers in nearly every province. For international professionals, the company offers a deeply inclusive work environment and specialized opportunities in fields like digital accessibility, sustainability, and healthcare. It is an ideal choice for those seeking to work within a purpose-driven organization that is deeply integrated into Spanish social and economic life.

ILUNION was launched in 2014 as a unified brand to bring together the various business initiatives of the ONCE Social Group and its Foundation. It built upon decades of social entrepreneurship to create a competitive business model that prioritizes social inclusion and employment for people with disabilities.

For international professionals

ILUNION is the business group of the ONCE Social Group, making it one of the world's most significant social enterprise models.
The company manages one of Spain's largest hotel chains and industrial laundry networks, providing diverse opportunities in the tourism and service sectors.
It is a primary employer for specialists in digital accessibility and social inclusion, frequently hiring for technical and consultancy roles in Madrid.
With a presence in almost every Spanish province, it offers significant geographic flexibility for professionals looking to settle outside of Madrid or Barcelona.
The organization is a leader in diversity, with approximately 40% of its total workforce being people with disabilities.

ILUNION Hotels / Support Unit Technician - (M/F/D) - Bilbao

ILUNION

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

- ESSENTIAL: Must hold a valid disability certificate of 33% or higher. - ESSENTIAL: Diploma/Degree/Bachelor's in SOCIAL WORK, PSYCHOLOGY AND/OR PEDAGOGY. - Specific training is valued (knowledge of community resources, conflict resolution, labor inclusion of people with
disabilities and vulnerable groups, such as victims of gender-based violence, etc.). - Good level of Office: email and internet.

Job Description

ILUNION Hotels is the hotel chain of ILUNION, a brand of the Grupo Social ONCE, with a clear social vocation since its origin in 1988. The company promotes projects oriented towards equality, inclusion, and people, and has established itself as a benchmark in accessibility and labor inclusion for people with disabilities within the tourism sector. Its way of operating reflects a differential model committed to a fairer and more humane world.

RESPONSIBILITIES:

Deploy and promote projects emanating from the company's People and Talent Development area
Energize the value proposition of Ilunion Hotels in its area. Facilitate knowledge of the aid catalog for all people, executing the complete procedure.
Lead visits and the dissemination of the work carried out in the nearest community, as well as participation in events where the dissemination of our work is pertinent.
Manage personal and social adjustment services in all their scope: perform and record relevant measures, PIA, reports, proposals for workplace adaptation, management of technical aids, management of training resources, and develop cultural leisure and free time activities. Detect and intervene in the evolutionary deterioration processes of employees to avoid or mitigate their effects.
Monitoring of 70/30 ratios and percentages
Application for eligible grants and/or subsidies for the area, with the support of the Central office.
Control and registration of documentation for each labor file eligible for a subsidy.
Manage the information and advisory service on technical aids, available resources, subsidies, and rights of people with disabilities (PCD) and people in situations of vulnerability. Implement the aid management procedure.
Conduct the study and assessment of candidates alongside the talent technician, department head, and management, to evaluate the tension of the team where they would be incorporated.
Create and manage the network of community resources and contacts with the associative movement of people with disabilities that serve as resource sources for our workers.

REQUIREMENTS:

- ESSENTIAL: Must hold a valid disability certificate of 33% or higher.

- ESSENTIAL: Diploma/Degree/Bachelor's in SOCIAL WORK, PSYCHOLOGY AND/OR PEDAGOGY.

- Specific training is valued (knowledge of community resources, conflict resolution, labor inclusion of people with
disabilities and vulnerable groups, such as victims of gender-based violence, etc.).

- Good level of Office: email and internet.

* OFFERED:

EMPLOYMENT PROMOTION CONTRACT FOR PEOPLE WITH DISABILITIES (1 year) WITH A REAL POSSIBILITY OF CONTINUATION.
FULL-TIME POSITION.
You will enjoy a good working environment, with a great opportunity for professional development and access to continuous training provided by the company to continue developing both your hard and soft skills.
Access to our hotel restaurant.
Special rates and discounts at our hotels subject to availability.
Employee discounts and benefits for belonging to Grupo ILUNION for vacations and travel, shows, cinema, technology and appliances, sporting goods, and thousands more plans.
And among many other things, enjoy our ILUNION Family Day with your family!

View original advert (Spanish)

ILUNION Hotels es la cadena hotelera de ILUNION, marca del Grupo Social ONCE, con una clara vocación social desde su origen en 1988. La compañía impulsa proyectos orientados a la igualdad, la inclusión y las personas, y se ha consolidado como referente en accesibilidad y en inclusión laboral de personas con discapacidad dentro del sector turístico. Su forma de hacer refleja un modelo diferencial comprometido con un mundo más justo y humano.

FUNCIONES:

Desplegar e impulsar los proyectos que emanan del área de Personas y Desarrollo de Talento de la compañía
Dinamizar la oferta de valor de Ilunion Hotels en su zona. Facilitar el conocimiento del catalogo de ayudas a todas las personas, ejecutando el procedimiento completo.
Liderar visitas y difusión del trabajo que se realiza en la comunidad más cercana, así como la participación en eventos donde la difusión de nuestro trabajo sea pertinente.
Gestionar los servicios de ajuste personal y social en todo su ámbito: realizar y registrar las medidas pertinentes, PIA, memorias, propuesta de adaptación del Puesto de trabajo, gestión de ayudas técnicas, gestión de recursos formativos, desarrollar acciones y actividades culturales de ocio y tiempo libre. Detectar e intervenir en los procesos de deterioro evolutivo de las personas empleada a fin de evitar o atenuar sus efectos.
Seguimiento de ratios y porcentajes del 70/30
Solicitud de ayudas y/o subvenciones susceptibles para el área, junto con el apoyo de Central.
Control y registro de la documentación de cada expediente laboral susceptible de subvención.
Gestionar el servicio de información y asesoramiento sobre ayudas técnicas, recursos disponibles, subvenciones y derechos de las PCD y personas en situación de vulnerabilidad. Implementar el procedimiento de gestión de ayudas.
Realizar el estudio y valoración de los candidatos junto al técnico de talento y jefe de departamento y dirección, para evaluar la tensión del equipo donde se incorporaría.
Crear y gestionar la red de recursos comunitarios y de contactos con el movimiento asociativo de PCD que sirvan de fuentes de recursos para nuestros trabajadores.

REQUISITOS:

- IMPRESCINDIBLE estar en posesión del certificado de discapacidad igual o superior al 33% en vigor.

- IMPRESCINDIBLE: Diplomatura/Licenciatura/Grado en TRABAJO SOCIAL, PSICOLOGIA Y/O PEDAGOGIA.

- Valorable formación específica (conocimientos de recursos comunitarios, resolución de conflictos, inclusión laboral de personas con
discapacidad y colectivos vulnerables, como por ejemplo víctimas de violencia de género, etc.).

- Buen nivel de Office: correo electrónico e internet.

* SE OFRECE:

Contrato de FOMENTO DE EMPLEO DE PERSONAS CON DISPACIDAD (1 año) CON POSIBILIDAD REAL DE CONTINUIDAD.
JORNADA COMPLETA.
Podrás disfrutar de un buen ambiente de trabajo, con una gran oportunidad de desarrollo profesional y acceder a formación continua a cargo de la empresa para seguir desarrollando tanto tus hard como soft skills.
Acceso a nuestro restaurante del hotel.
Tarifas y descuentos especiales en nuestros hoteles sujetos a disponibilidad.
Descuentos y beneficios como empleado/a por pertenecer al Grupo ILUNION en vacaciones y viajes, espectáculos, cine, tecnología y electrodomésticos, artículos deportivos y miles planes más.
Y entre otras muchas cosas, ¡disfruta de nuestro Family Day ILUNION junto a tu familia!