Mango is one of Europe's leading fashion groups, specializing in the design, manufacture, and marketing of clothing and accessories. Founded in Barcelona, the company has grown into a global powerhouse with a presence in over 115 markets and a workforce of more than 15,000 employees. It operates several lines including Woman, Man, Kids, Teen, and Home, blending Mediterranean style with contemporary fashion trends.

Mango is headquartered in the Barcelona metropolitan area, offering a highly international environment for professionals in design, logistics, technology, and corporate services. The company is a major employer for international talent in Spain, particularly at its 'Hangar' design center and corporate offices, where English is frequently used alongside Spanish. They offer various career paths ranging from retail management to digital transformation and ecommerce.

Founded in 1984 in Barcelona, Mango opened its first store on Passeig de Gràcia. It began international expansion in 1992 and was an early adopter of e-commerce, launching its online store in 2000.

For international professionals

Headquartered in the Barcelona metropolitan area, offering a Mediterranean lifestyle with global career opportunities.
Highly international workforce with over 100 nationalities represented at their corporate offices.
Strong focus on digital transformation and ecommerce, making it a hub for tech and data professionals in the fashion industry.
Provides internal training programs and opportunities for international mobility within their global retail network.

Sales Assistant 20h Tenerife South Airport Summer Campaign

MANGO

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Mango, we inspire and unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people from 112 nationalities and is 78% women. Our team is proactive and dynamic, with communication skills and always open to new challenges. We are a young and multicultural team; we love the good vibes we have and work together to achieve results. We stay informed about trends and current events in the retail world.

We are looking for a

SALES ASSISTANT 20H TENERIFE SOUTH AIRPORT SUMMER CAMPAIGN

WHAT WILL YOUR DAY-TO-DAY AT MANGO BE LIKE?

We are looking for a sales assistant to work 20 hours per week on rotating shifts at our Mango Tenerife South Airport store from 06/15/2025 to 07/31/2025

Responsibilities:

Sell clothing, accessories, footwear, and leather goods, as well as related services such as styling and personal shopping.
Interact with customers and sales support employees to maximize revenue generation and improve the customer experience.
Assist and inform consumers about offers, including product selection and purchase, with a broad knowledge of organization policies.
Perform store-level support functions, including stocking, customer service, scheduling, day-to-day operations, checkout, and loss prevention services.
Help with placing online orders if a product is not available in the store.

Previous experience and training:

Previous experience in retail, preferably in the fashion sector.
Vocational training or equivalent experience in areas related to customer service and sales.
Broad knowledge of organization policies, products, and/or services.
Experience in placing online orders and using inventory management systems.
Training in styling techniques, personal shopping, tailoring, and product customization.

Hard skills:

Knowledge of sales techniques and customer service.
Handling of point-of-sale (POS) systems and inventory management software.
Ability to perform administrative and operational tasks in-store.

Soft skills:

Collaboration, teamwork, and communication
Customer orientation
Initiative and innovation

Job metrics:

Objective 1: Increase store sales.
Metrics: Monthly sales volume. Customer conversion rate. Average transaction value.

Objective 2: Improve customer experience.
Metrics: Customer Satisfaction Score (CSAT). Customer return rate. Checkout wait time.

Objective 3: Optimize inventory management.
Metrics: Inventory turnover rate. Available stock level. Frequency of online orders placed due to lack of in-store stock.

WHAT MAKES US SPECIAL?

Discount on all our lines (Woman, Man, Kids, Teen & Home)
Seasonal uniform
Social benefits and discounts
Constant development opportunities with varied challenges that generate on-the-job learning
Possibilities for growth to other positions within the Retail or Headquarter structure
You will be part of a leading company in the fashion sector, dynamic and with a close, inspiring, and ambitious work environment.

You got it?

We like you!

View original advert (Spanish)

En Mango inspiramos y unimos mediante nuestra pasión por el estilo y la cultura. Estamos en más de 115 países y nuestra presencia online se extiende a más de 110 países. Nuestro equipo está formado por personas de 112 nacionalidades y en un 78% por mujeres. En nuestro equipo somos proactivos y dinámicos, con habilidades comunicativas y siempre estamos abiertos a nuevos retos. Somos un equipo joven y multicultural, nos encanta el buen rollo que tenemos y trabajamos unidos para conseguir los resultados. Estamos informados de las tendencias y de la actualidad del mundo retail.

Buscamos un/a

VENDEDOR/A 20H AEROPUERTO TENERIFE SUR CAMPAÑA VERANO

¿CÓMO SERÁ TU DÍA A DÍA EN MANGO?

Buscamos un vendedor/a para trabajar 20 horas semanales en turnos rotativos en nuestra tienda Mango Tenerife Sur Aeropuerto desde el 15/06/2025 al 31/07/2025

Responsabilidades:

Vender prendas de vestir, accesorios, calzado y artículos de piel, así como servicios relacionados como estilismo y personal shopping.
Interactuar con los clientes y empleados de apoyo a las ventas para maximizar la generación de ingresos y mejorar la experiencia del cliente.
Asistir e informar a los consumidores acerca de las ofertas, incluyendo la selección y compra de productos, con un conocimiento amplio de las políticas de la organización.
Realizar funciones de apoyo a nivel de tienda, incluyendo almacenamiento, servicio al cliente, programación, operaciones del día a día, cajas y servicios de prevención de pérdidas.
Ayudar con la realización de pedidos online si un producto no está disponible en la tienda.

Experiencia y formación previa:

Experiencia previa en ventas al por menor, preferiblemente en el sector de la moda.
Formación profesional o experiencia equivalente en áreas relacionadas con la atención al cliente y ventas.
Conocimiento amplio de las políticas de la organización, productos y/o servicios.
Experiencia en la realización de pedidos online y manejo de sistemas de gestión de inventarios.
Formación en técnicas de estilismo, personal shopping, sastrería y personalización de productos.

Hard skills:

Conocimiento en técnicas de ventas y atención al cliente.
Manejo de sistemas de punto de venta (POS) y software de gestión de inventarios.
Habilidad para realizar tareas administrativas y operativas en tienda.

Soft skills:

Colaboración, trabajo en equipo y comunicación
Orientación al cliente
Iniciativa e innovación

Métricas del puesto de trabajo:

Objetivo 1: Incrementar las ventas en la tienda.
Métricas: Volumen de ventas mensuales. Tasa de conversión de clientes. Valor promedio de transacción.

Objetivo 2: Mejorar la experiencia del cliente.
Métricas: Índice de satisfacción del cliente (CSAT). Tasa de retorno de clientes. Tiempo de espera en caja.

Objetivo 3: Optimizar la gestión de inventario.
Métricas: Tasa de rotación de inventario. Nivel de stock disponible. Frecuencia de pedidos online realizados por falta de stock en tienda.

¿QUÉ NOS HACE ESPECIALES?

Descuento en todas nuestras líneas (Woman, Man, Kids, Teen & Home)
Uniforme por temporada
Beneficios sociales y descuentos
Oportunidades de desarrollo constante con retos variados que generan aprendizaje en el puesto de trabajo
Posibilidades de crecimiento a otros puestos dentro de la estructura de Retail o de Headquarter
Formarás parte de una empresa líder en el sector de la moda, dinámica y con un ambiente de trabajo cercano, inspirador y ambicioso.

You got it?