Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

Restaurant Waiter/Waitress - Gran Sol Affiliated by Meliá

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Continuing at Meliá is an opportunity to learn, grow, and keep building your career within a global team. Here you can take on new challenges and access experiences in different destinations, while remaining part of our family.

Do you dare to take the next step in your career with us?

REMEMBER: Before submitting your application, you must inform your direct supervisor and/or Hotel Director, as well as your Human Resources manager, of your interest in participating in the internal selection process. Your hierarchical supervisor will not have the authority to authorize or block the submission of an application, but they must be duly informed.

Alicante Gran Sol Affiliated by Meliá: Alicante, the sea, and you for a high-level stay. What more could you ask for from your stay in Alicante? Staying in the heart of the urban center, in the tallest hotel in the city, with rooms featuring incredible sea views, ideal for both couples or family trips. Savoring a gastronomic offer for all tastes and with a service of experts to advise you and make your stay in Alicante a personalized and unforgettable experience.

Mission: Responsible for providing correct, attentive, and cordial service. Complies at all times with quality standards and takes special care in customer service, ensuring that the presentation of food and beverages is correct before delivering to customers, in order to ensure the satisfaction of guests and customers, obtaining their recognition and preference for the Hotel's services.

What will I have to do?

Customer service at the table.
Carry out and ensure compliance with the instructions of the immediate supervisor regarding tasks and obligations assigned before and at the end of the shift.
Verify that all necessary equipment and supplies are available to provide room service and handle them properly to avoid breakage, waste, and shrinkage.
Consistently offer a friendly and respectful attitude to guests when delivering services to their rooms, always maintaining an impeccable posture and presentation.
Perform service setups according to established quality and presentation standards, verifying that all products are included, such as cutlery, salt shakers, napkins, sauces, dressings, etc.

What are we looking for?

Minimum 1 year of experience in a similar position or 2 years as a waiter's assistant.
Training consistent with the position (Vocational Training, specialization courses, etc.).
Teamwork skills, proactivity toward excellence, dynamism, and organization.
High level of English is essential.
Clear orientation toward the customer and detail.
At Meliá, we are all VIPs.

At Meliá Hotels International, we advocate for equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. Likewise, we care about the dissemination of a corporate culture committed to effective equality among all staff, and awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we advocate for the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.

To protect you and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect your application" page.

If you want to be "Very Inspiring People", follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

View original advert (Spanish)

"El mundo es tuyo con Meliá"

Continuar en Meliá es una oportunidad para aprender, crecer y seguir construyendo tu carrera dentro de un equipo global. Aquí puedes asumir nuevos retos y acceder a experiencias en distintos destinos, sin dejar de formar parte de nuestra familia.

¿Te animas a dar el siguiente paso en tu trayectoria con nosotros?

RECUERDA: Antes de presentar tu candidatura, deberás informar de tu interés por participar en el proceso de selección interno a tu responsable directo y/o Director/a de Hotel, y tu responsable de Recursos Humanos. Tu responsable jerárquico no tendrá la potestad de autorizar ni tampoco de frenar la presentación de una candidatura, pero sí deberá estar debidamente informado.

Alicante Gran Sol Affiliated by Meliá: Alicante, el mar y tú para una estancia de altura ¿Qué más puedes pedir de tu estancia en Alicante? Alojarte en pleno centro urbano, en el hotel más alto de la ciudad, con habitaciones con increíbles vistas al mar, ideales tanto para viajes en pareja o en familia. Saboreando una oferta gastronómica para todos los gustos y con un servicio de expertos para asesorarte y hacer de tu estancia en Alicante una experiencia personalizada e inolvidable.

Misión: Es responsable de brindar un servicio correcto, atento y cordial. Cumple en todo momento con los estándares de calidad y pone especial cuidado en el servicio al cliente, asegurando que la presentación de los alimentos y bebidas estén correctos antes de entregar a los clientes, para poder asegurar la satisfacción de huéspedes y clientes, obteniendo su reconocimiento y preferencia por los servicios del Hotel.

¿Qué tendré que hacer?

Atención al cliente en mesa.
Realizar y asegurar el cumplimiento de las instrucciones de su jefe inmediato en cuanto a tareas y obligaciones que se le asignen antes y al final del turno.
Verificar que cuenta con todo el equipo y suministros necesarios para proporcionar el servicio a las habitaciones y maneja el mismo adecuadamente para evitar roturas, desperdicio y mermas.
Ofrecer consistentemente una actitud amable y respetuosa a los huéspedes al entregar los servicios en sus habitaciones, manteniendo siempre una postura y presentación impecable.
Realizar los montajes del servicio de acuerdo con los estándares de calidad y presentación establecidos, verificando que se incluyen todos los productos, tales como cubiertos, saleros, servilletas, salsas, aderezos, etc.

¿Qué buscamos?

Experiencia mínima 1 año en puesto similar o 2 años como ayudante de camarero.
Formación acorde con el puesto (FP, Cursos de especialización, etc.).
Competencias de trabajo en equipo, proactividad a la excelencia, dinamismo y organización.
Imprescindible nivel alto de inglés.
Clara orientación al cliente y al detalle
En Meliá todos somos VIP

En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.

Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.

Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "Hacia un futuro sostenible, desde un presente responsable" Gracias a todos/as los colaboradores/as lo hacemos posible.

Para protegerte y evitar fraudes en los procesos de selección, te invitamos a consultar nuestras recomendaciones en la página "Protege tu candidatura".

Si quieres ser "Very Inspiring People", síguenos en:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR