Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

Waiter/Waitress - ZEL Costa Brava

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Discover a path without limits at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.

Discover some of the benefits we offer:

My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

ZEL Costa Brava hotel is a luxury establishment located in one of the most beautiful areas of the Mediterranean coast. With a modern and elegant design, the hotel offers a unique experience to its guests, combining comfort, exclusivity, and exceptional service. Our goal is to provide an unforgettable stay, exceeding our customers' expectations and creating memorable moments.
Position Mission: The waiter/waitress is responsible for providing correct, attentive, and cordial service. They comply at all times with quality standards and take special care in customer service, ensuring that the presentation of food and beverages is correct before delivering them to customers. Their mission is to ensure the satisfaction of guests and customers, gaining their recognition and preference for the hotel's services.
What will you have to do?:

Carry out and ensure compliance with the instructions of your immediate supervisor regarding tasks and obligations assigned before and at the end of the shift.
Verify that you have all the necessary equipment and supplies to provide room service and handle them properly to avoid breakage, waste, and shrinkage.
Participate in "briefings" at the start of each shift to receive information about daily specials, shortages, VIPs, groups, general comments, and exchange of opinions.
Consistently offer a friendly and respectful attitude to guests when delivering services to their rooms, always maintaining an impeccable posture and presentation.
Ensure that the order corresponds to the room and to the customer's specifications and requests before delivering the service.
Perform service setups according to established quality and presentation standards, verifying that all necessary products are included.

What are we looking for?:

Education and training: Compulsory Secondary Education (ESO) and/or Higher Vocational Degree.
Languages: Local language (depending on the geographical location of the establishment) and advanced English. A third language will be highly valued.
Specific knowledge: Training consistent with the position (Vocational Training, specialization courses, etc.), teamwork skills, proactivity towards excellence, dynamism, and organization. High level of English is essential. Clear orientation toward the customer and detail.
Experience: Minimum of 1 year of experience in a similar position or 2 years as a waiter's assistant.

At Meliá, we are all VIPs

At Meliá Hotels International, we promote equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. Likewise, we care about the dissemination of a corporate culture committed to effective equality among all staff, and awareness of the need to act jointly and globally.

We drive our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our workers is fundamental to our success as a global company.

Furthermore, we bet on the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.

To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the "Protect your application" page.

If you want to be "Very Inspiring People", follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

View original advert (Spanish)

"El mundo es tuyo con Meliá"

Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.

Descubre algunos de los beneficios que ofrecemos:

My MeliáRewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas.

My MeliáBenefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.

El hotel ZEL Costa Brava es un establecimiento de lujo situado en una de las zonas más hermosas de la costa mediterránea. Con un diseño moderno y elegante, el hotel ofrece una experiencia única a sus huéspedes, combinando confort, exclusividad y un servicio excepcional. Nuestro objetivo es proporcionar una estancia inolvidable, superando las expectativas de nuestros clientes y creando momentos memorables.
Misión del puesto: El camarero/a es responsable de brindar un servicio correcto, atento y cordial. Cumple en todo momento con los estándares de calidad y pone especial cuidado en el servicio al cliente, asegurando que la presentación de los alimentos y bebidas esté correcta antes de entregarlos a los clientes. Su misión es asegurar la satisfacción de huéspedes y clientes, obteniendo su reconocimiento y preferencia por los servicios del hotel.
¿Qué tendrás que hacer?:

Realizar y asegurar el cumplimiento de las instrucciones de su jefe inmediato en cuanto a tareas y obligaciones asignadas antes y al final del turno.
Verificar que cuenta con todo el equipo y suministros necesarios para proporcionar el servicio a las habitaciones y manejarlo adecuadamente para evitar roturas, desperdicio y mermas.
Participar en los "briefings" al inicio de cada turno para recibir información sobre especialidades del día, faltantes, VIPs, grupos, comentarios generales e intercambio de opiniones.
Ofrecer consistentemente una actitud amable y respetuosa a los huéspedes al entregar los servicios en sus habitaciones, manteniendo siempre una postura y presentación impecable.
Asegurarse de que la orden corresponda a la habitación y a las especificaciones y solicitudes del cliente antes de llevar el servicio.
Realizar los montajes del servicio de acuerdo con los estándares de calidad y presentación establecidos, verificando que se incluyen todos los productos necesarios

¿Qué buscamos?:

Educación y formación: Educación Secundaria Obligatoria y/o Grado Superior.
Idiomas: Idioma local (en función de la ubicación geográfica del establecimiento) e inglés avanzado. Un tercer idioma será altamente valorable.
Conocimientos específicos: Formación acorde con el puesto (FP, cursos de especialización, etc.), competencias de trabajo en equipo, proactividad a la excelencia, dinamismo y organización. Imprescindible nivel alto de inglés. Clara orientación al cliente y al detalle.
Experiencia: Experiencia mínima de 1 año en puesto similar o 2 años como ayudante de camarero.

En Meliá todos somos VIP

En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.

Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.

Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "Hacia un futuro sostenible, desde un presente responsable" Gracias a todos/as los colaboradores/as lo hacemos posible.

Para protegerte y evitar fraudes en los procesos de selección, te invitamos a consultar nuestras recomendaciones en la página "Protege tu candidatura".

Si quieres ser "Very Inspiring People", síguenos en:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR