Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

Night Luggage Porter - INNSiDE Alcudia

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Continuing at Meliá is an opportunity to learn, grow, and keep building your career within a global team. Here you can take on new challenges and access experiences in different destinations, while remaining part of our family.

Do you dare to take the next step in your career with us?

REMEMBER: Before submitting your application, you must inform your direct supervisor and/or Hotel Director, as well as your Human Resources manager, of your interest in participating in the internal selection process. Your hierarchical supervisor will not have the authority to authorize or block the submission of an application, but they must be duly informed.
INNSiDE by Meliá Alcudia is a design hotel located a few meters from Alcudia beach, where Mediterranean style, friendly service, and authentic experiences define every stay.
We are looking to incorporate a Luggage Porter (Night Shift) with a proactive attitude, a vocation for service, and a passion for guest care.
What will your mission be?
You will be responsible for providing an excellent experience during the night shift, providing support in guest services, luggage assistance, and operational support to the reception area, ensuring an agile, friendly service aligned with hotel standards.
What will you have to do?

Receive and assist guests during arrivals and departures.
Manage and safeguard luggage following established procedures.
Provide operational support to the reception area during the night shift.
Handle guest requests and incidents in a professional and resolute manner.
Provide information about hotel services, facilities, and experiences.
Keep the lobby and common areas tidy and aligned with hotel standards.

What are we looking for?

Advanced English (essential).
Clear customer orientation and a resolute attitude.
Ability to work autonomously on the night shift.
Valuable experience in hospitality, reception, guest service, or customer service.

At Meliá, we are all VIPs

At Meliá Hotels International, we advocate for equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. Likewise, we care about spreading a corporate culture committed to effective equality and raising awareness of the need to act jointly and globally among all staff.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we bet on the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.

To protect you and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect your application" page.

If you want to be "Very Inspiring People", follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

View original advert (Spanish)

"El mundo es tuyo con Meliá"

Continuar en Meliá es una oportunidad para aprender, crecer y seguir construyendo tu carrera dentro de un equipo global. Aquí puedes asumir nuevos retos y acceder a experiencias en distintos destinos, sin dejar de formar parte de nuestra familia.

¿Te animas a dar el siguiente paso en tu trayectoria con nosotros?

RECUERDA: Antes de presentar tu candidatura, deberás informar de tu interés por participar en el proceso de selección interno a tu responsable directo y/o Director/a de Hotel, y tu responsable de Recursos Humanos. Tu responsable jerárquico no tendrá la potestad de autorizar ni tampoco de frenar la presentación de una candidatura, pero sí deberá estar debidamente informado.
INNSiDE by Meliá Alcudia es un hotel de diseño situado a pocos metros de la playa de Alcudia, donde el estilo mediterráneo, el servicio cercano y las experiencias auténticas marcan cada estancia.
Buscamos incorporar un/a Luggage Porter (Turno de Noche) con actitud proactiva, vocación de servicio y pasión por la atención al huésped.
¿Cuál será tu misión?
Serás responsable de ofrecer una experiencia excelente durante el turno de noche, dando soporte en la atención al huésped, asistencia con equipaje y apoyo operativo al área de recepción, asegurando un servicio ágil, cercano y alineado con los estándares del hotel.
¿Qué tendrás que hacer?

Recibir y asistir a huéspedes durante llegadas y salidas.
Gestionar y custodiar equipajes siguiendo los procedimientos establecidos.
Dar soporte operativo al área de recepción durante el turno nocturno.
Atender solicitudes e incidencias de huéspedes de forma profesional y resolutiva.
Informar sobre servicios, instalaciones y experiencias del hotel.
Mantener lobby y áreas comunes ordenadas y alineadas con los estándares del hotel.

¿Qué buscamos?

Inglés avanzado (imprescindible).
Clara orientación al cliente y actitud resolutiva.
Capacidad para trabajar con autonomía en turno de noche.
Valorable experiencia en hotelería, recepción, guest service o atención al cliente.

En Meliá todos somos VIP

En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.

Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.

Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "Hacia un futuro sostenible, desde un presente responsable" Gracias a todos/as los colaboradores/as lo hacemos posible.

Para protegerte y evitar fraudes en los procesos de selección, te invitamos a consultar nuestras recomendaciones en la página "Protege tu candidatura".

Si quieres ser "Very Inspiring People", síguenos en:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR