After-Sales Service Advisor (Renault and Dacia)

Moventia
Moventia
Barcelona, SpainOn-siteCompetitiveAdded 4 days agoMid · 2-3 yearsPermanentRemote: On Site🇪🇸Spanish: Native

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

  • CFGS training in Automotive or similar.

  • Minimum 2/3 years of experience in similar roles in a workshop or dealership.

  • Essential: good communication and management skills.

  • Quality orientation.

Benefits

Joining a solid, growing business group.

A stable project with professional development opportunities.

Training plan.

Possibility of accessing a flexible remuneration package. (Health insurance, meal vouchers...)

Job Description

Are you interested in developing your career in the automotive sector with one of the most well-known brands worldwide?

Movento Auser, a group of Renault and Dacia dealerships, is looking to recruit for its facilities in Sant Cugat del Vallès;

After-Sales Service Advisor

You will be in charge of organizing the workshop reception, providing an initial diagnosis of the fault, and planning the reception of vehicles based on the workshop's capacity. You will also be responsible for the commercial management of the workshop section, in repair and maintenance, as well as the sale of accessory products and services.

What will your tasks be?

  • You will be responsible for ensuring that the work in the after-sales service is fluid and efficient, maintaining order and cleanliness in the operation.

  • You will assist customers throughout the entire process, offering an excellent quality of service.

  • You will be in charge of monitoring the vehicle delivery and the final control.

  • You will coordinate with the rest of the after-sales areas to offer an excellent global service, which enhances the commercialization of the different products and services of the after-sales area.

What do we need you to bring?

  • CFGS training in Automotive or similar.

  • Minimum 2/3 years of experience in similar roles in a workshop or dealership.

  • Essential: good communication and management skills.

  • Quality orientation.

What do we offer?

  • Joining a solid, growing business group.

  • A stable project with professional development opportunities.

  • Training plan.

  • Possibility of accessing a flexible remuneration package. (Health insurance, meal vouchers...)

View original advert (Spanish)

¿Estás interesado/a en desarrollar tu carrera en el sector del automóvil en una de las marcas más conocidas a nivel mundial?

Movento Auser, grupo de concesionarios Renault y Dacia, precisa incorporar para sus instalaciones de Sant Cugat del Vallès;

Asesor/a de Servicio Postventa

Te encargarás de organizar la recepción del taller, dando un primer diagnóstico de la avería y planificando la recepción de vehículos en función de la capacidad del taller. También serás responsable de la gestión comercial de la sección del taller, en reparación y mantenimiento, así como en la venta de productos y servicios accesorios.

¿Cuáles serán tus tareas?

  • Te responsabilizarás de que el trabajo en el servicio postventa sea fluido y eficiente, manteniendo el orden y la limpieza en la operativa.

  • Atenderás a los clientes durante todo el proceso, ofreciendo una calidad de servicio excelente.

  • Te encargarás del seguimiento de la entrega del vehículo y el control final.

  • Te coordinarás con el resto de las áreas de postventa para ofrecer un servicio global excelente, que potencie la comercialización de los diferentes productos-servicios del área postventa.

¿Qué necesitamos que aportes?

  • Formación CFGS Automoción o similar.

  • Experiencia mínima 2/3 años en funciones similares en taller o concesión.

  • Imprescindible buena capacidad comunicativa, de gestión.

  • Orientación a la calidad.

¿Qué ofrecemos?

  • Incorporación en sólido grupo empresarial en crecimiento.

  • Proyecto estable, con posibilidades de desarrollo profesional.

  • Plan de formación.

  • Posibilidad de acceder a paquete de retribución flexible. (Seguro médico, ticket restaurant...)

Global L&D Program Manager

Ireland, Dublin, Dublin / United Kingdom, London, London / Italy, Milano, Milan / Germany, Hessen, Frankfurt / Poland, Multiple Locations, Multiple Locations / Spain, Madrid, Madrid
€80K🇬🇧
1d ago
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