Palladium Hotel Group is a prominent Spanish multinational corporation specializing in the hospitality sector, with its global headquarters located in Ibiza. The group manages an extensive portfolio of luxury and lifestyle brands, including TRS Hotels, Grand Palladium Hotels & Resorts, BLESS Collection Hotels, and Only YOU Hotels, operating over 40 properties across Spain, Italy, and the Americas. With a workforce of thousands, it stands as one of the most significant players in the global tourism industry, known for its innovation in guest experiences and high-end service.

In Spain, Palladium maintains a robust presence with a diverse range of hotels in major urban centers like Madrid, Barcelona, Valencia, and Sevilla, as well as prime coastal destinations like Ibiza and Marbella. For international professionals, the company offers a gateway into the European luxury hospitality market, providing roles that span from corporate revenue management to specialized resort operations. The company's international outlook and multi-brand strategy make it an attractive employer for those seeking career growth within a globally recognized Spanish hospitality leader.

Founded in the late 1960s as Fiesta Hotels & Resorts by Abel Matutes Juan, the company began with properties in the Balearic Islands. It rebranded to Palladium Hotel Group in 2012 to better represent its diverse portfolio of luxury and upscale hotel brands.

For international professionals

Headquartered in Ibiza, offering unique career opportunities in one of the world's premier tourism hubs.
Operates a diverse portfolio of international brands including Hard Rock Hotels and BLESS, providing exposure to global luxury standards.
Offers a wide range of positions from corporate roles in Revenue Management and Finance to operational roles in high-end resorts.
Maintains a strong presence in major Spanish cities like Madrid, Barcelona, and Valencia, offering urban career paths alongside coastal resort roles.
Provides opportunities for internal mobility and professional development across its global network of properties.

This job was published a year ago

Reception Assistant - Only YOU Valencia 5*

Palladium Hotel Group

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Only YOU Hotel Valencia 5*, we are looking for professionals capable of pushing themselves, serving as examples of commitment, motivation, and optimism, exciting the customer and contributing to success, guided by our values.

From our most welcoming team in the city, we are looking for sector professionals capable of falling in love with their work every day, who are familiar with the city's latest trends and are eager to surprise our customers with excellent service. Our intention is to share the passion, success, and values of our brand with you. If you identify with us, are daring, creative, and passionate about this world... join Only YOU Hotel Valencia as a Bellboy!

Your mission will be to collaborate in the tasks inherent to reception, taking charge of transporting and controlling guest luggage and informing them of the services offered by the hotel or local area, as well as participating with the entire reception team in our effort to surprise and be part of the customer experience.

Your main functions will be:

* Welcoming our customers.
* Facilitating our customers' stay, helping them with everything they need.
* Parking the customer's vehicle in the parking lot, if the customer requires it.
* Communicating incidents and updates within your area of responsibility that identify the reception department.
* Managing and advising our customers on everything they may need.

What do we offer you?:

* You will join Palladium Hotel Group, a Spanish company with an international presence in full expansion, which has been recognized for the third consecutive year as a Top Employer in Spain, Italy, Mexico, Dominican Republic, Brazil, and Jamaica.
* We offer a competitive salary policy, permanent contracting and job stability, as well as training plans so that you have opportunities for development and growth within the company at a national and international level.
* You will be part of a dynamic, multicultural team with a winning mentality and great professionals from the hotel sector, and you will stay up to date with the new trends in your area and the sector.
* Additionally, you can enjoy access to discounts at group hotels and other associated companies through the PHG Benefits Club.

Are you up for the challenge? We are waiting for you!

View original advert (Spanish)

Desde Only YOU Hotel Valencia 5* buscamos profesionales capaces de superarse a sí mismos, de ser ejemplos de compromiso, motivación y optimismo, logrando entusiasmar al cliente y contribuyendo al éxito, guiados por nuestros valores.

Desde nuestro equipo más anfitrión de la ciudad, buscamos profesionales del sector capaces de enamorarse cada día de su trabajo, que conozcan las últimas tendencias de la ciudad y tengan ganas de sorprender con un servicio excelente a nuestros clientes. Nuestra intención es compartir contigo la pasión, el éxito y los valores de nuestra marca. Si te identificas con nosotros, eres atrevido, creativo, y te apasiona este mundo... ¡únete a Only YOU Hotel Valencia como Botones/Bellboy!

Tu misión será colaborar en las tareas propias de recepción, encargándote de transportar y controlar el equipaje de los clientes e informarles de los servicios que ofrece el hotel o de ámbito local, así como participar con todo el equipo de recepción en nuestro esfuerzo de sorprender y formar parte de la experiencia del cliente.

Tus funciones principales serán:

* Dar la bienvenida a nuestros clientes.
* Facilitar la estancia de nuestros clientes, ayudándolos en todo lo que necesiten.
* Estacionar el vehículo del cliente en el parking, si el cliente lo requiere.
* Comunicar las incidencias y novedades del área de su responsabilidad que identifiquen al departamento de recepción.
* Gestionar y aconsejar a nuestros clientes en todo aquello que les sea necesario.

¿Qué te ofrecemos?:

* Te unirás a Palladium Hotel Group, empresa española con presencia internacional en pleno proceso de expansión, que ha sido reconocida por tercer año consecutivo como Top Employer en España, Italia, México, República Dominicana, Brasil y Jamaica.
* Ofrecemos una política salarial competitiva, contratación indefinida y estabilidad laboral, así como planes de formación para que tengas posibilidades de desarrollo y crecimiento dentro de la compañía a nivel nacional e internacional.
* Formarás parte de un equipo dinámico, multicultural, con mentalidad ganadora y que cuenta con grandes profesionales del sector hotelero, y estarás al día de las nuevas tendencias de tu área y del sector.
* Además, podrás disfrutar de acceso a descuentos en hoteles del grupo y otras empresas asociadas a través de PHG Benefits Club.